Question about magicJack Plus

Open Question

My MagicJack not work - magicJack Plus

Posted by on

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Why magicjack shows error 20?


If your magicJack reads "Error 20", please follow the steps below.
If your magicJack reads "Error 20", please make sure that you have allowed exceptions on your Firewall/Antivirus for magicJack. The most common Firewall/Antivirus programs are listed
below. If your Firewall/Antivirus software is not listed, please refer to their web site or user manual.
You can download a document (pdf file) from MagicJack by going to What Is Voice Over IP Frequently Asked Questions magicJack

and putting error 20 in the search. This will then give you the 86kb long file with details on the most popular anti-virus software.

Nov 20, 2014 | magicjack.com Computers & Internet

3 Answers

My magicjack is not working


Have you check the breaker for the circuit its on? Is there power to the jack? If yes try using it on another jack/phone or at a friends place see if it works there. If it does the problem is either with your phone or computer connection/setup, if you are using one.

Nov 04, 2014 | magicJack Plus

2 Answers

I can hear perfectly the party I call or when they call me but they can never hear me clearly


This maybe due to "echo" n long distance calls.

magicJack works hard to ensure a clear connection.

If you experience an "echo" when using a magicJack on a computer:

  1. Go to "Menu" on the top right-hand corner on your magicJack softphone
  2. Click "Headset/Volume Control..."
  3. Lower the volume for both "Speaker" and "Microphone" to about 1/3 (one-third) of the maximum levels.
If that does not work:
  • Try plugging your magicJack into a different USB port.
If that does not work:
  • Unplug your magicJack, restart your computer, and plug your magicJack back in.
If that does not work:
  1. Unplug your magicJack, turn your modem and router ( if you have one) off and wait 3 minutes.
  2. Turn your modem and router back on and plug your magicJack back in.
If you experience an "echo" when using a magicJack connected to modem or router:
  1. Lower the volume on your telephone.
  2. Unplug your magicJack from the power source, wait 30 seconds, and plug it back.
If that does not work:
  1. Unplug your magicJack, turn your modem and router ( if you have one) off and wait 3 minutes.
  2. Turn your modem and router back on and plug your magicJack back in.

Jul 20, 2014 | magicjack.com Computers & Internet

1 Answer

Magicjack problems


If you have an original silver magicjack it will not work with new operating systems, you will need a new adaptor. But there is an upgrade path, contact customer services International VoIP Phone Service Customer Care Support magicJack

Feb 06, 2014 | Computers & Internet

1 Answer

I have a new majicjack & can not get it to install


Check that you have a valid Internet connection.

Check a phone is plugged into the magicjack and that the device is plugged into a USB port.


Check you have a working magicjack account by logging in with your telephone number and password here.

https://web03.magicjack.com/my/index.html?

Jan 16, 2014 | magicjack.com

1 Answer

MagicJack used to work fine. But now the other person can't hear me. Why?


You cannot use the magicjack in this way. The magicjack is used to enable the telephone to be used instead of the computer.

Plug in the magic jack device when the internet connection is working and it should download the software to make it work.

Jun 04, 2012 | magicjack.com

1 Answer

Can i adapt the magicjack to a apple computer? (not intel based)


Hi,

The Magicjack will work on the Mac, all you have to do is to know how to mount the Magicjack drives.

Click on the link below for a guide to install and use the Magicjack on the Apple Mac. No need to adapt the Magicjack >>>



http://www.magicjack.com/1/mac.asp




Regards.




Jul 22, 2010 | Computers & Internet

Not finding what you are looking for?
magicJack Plus Logo

Related Topics:

53 people viewed this question

Ask a Question

Usually answered in minutes!

Top magicJack Office Equipment & Supplies Experts

Brad Brown

Level 3 Expert

18072 Answers

ka4iup
ka4iup

Level 3 Expert

4062 Answers

Andrew Taylor
Andrew Taylor

Level 3 Expert

28358 Answers

Are you a magicJack Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...