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MagicJack plus has a dial tone but will not dial. Does not receive calls either.

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6ya6ya
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Posted on Jan 02, 2017

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flekota
  • 18 Answers

SOURCE: my laptop window 7 OS wont recognize my magicjack plus. what will i do?

make sure its updated?try running it as administrator your firewall or anti virus IP maybe blocking it check all three to see if IP is blocking it use the USB port if it dosn't work trough that your IP is blocking it try reinstalling it follow instruction don't just click next read what it says. it may ask do you want to run as adminnistrator

Posted on Oct 27, 2012

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SOURCE: magic Jack frequently loses connection even though it should stiil work when offline

To use without computer plug ethernet cord into magicjack otherend into router plug phone in to magicjack plus plug magic jack plus int power adapter plug power adapter into power outlet should work but does not no calls in or out in reverseorder and has to be online with internet conection .

Posted on Dec 27, 2013

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1 Answer

Why dont I have a dial tone, phone does not work . no ring cant answer when people call


if you have no dial tone , you have no line to the exchange
it can be from the call cancel switch ( hang up button) or an extension that is not hung up properly
It could be an external problem so you will have to get the service provider to check the line from the building out
As that may require you to pay if it is not faulty, try borrowing a phone and plugging it into the wall socket for the phone
If you get a dial tone on the borrowed phone , it is your phone but if there is still no dial tone , it very well could be a service provider problem

Dec 30, 2015 | magicJack Two, 2 Magic Jack Plus Voip...

1 Answer

No dial tone


Sorry to ask...but do you still have internet connection?

Dec 03, 2014 | magicJack Two, 2 Magic Jack Plus Voip...

1 Answer

I can call out on my Majic Jack Plus but cannot receive calls. The majic Jack is registered and set up on my modem.


This could be failure of the power adapter module.
Is your Magicjack plugged into the wall power thru a power adapter? Try bypassing the power adapter and plugging the magicjack directly into a USB port on your computer. If the magicjack work correctly now, then you have a bad power adapter module.
I had a similar problem. My Magicjack was plugged into a wall socket. First the dial tone became inconsistent, then I could no longer receive calls, then it died completely.
I plugged the MJ into a USB socket on my computer, and it then worked normally.
If you have a failing power adatper, it will continue to deteriorate, and it will eventually fail completely. The blue power on the magicjack will not come on when it is plugged into the power adapter, but it will illuminate when plugged into the USB socket on the computer.
Note: the computer must be on to power the magicjack thru the USB port.

Magicjack is aware of the problem and offers a replacement power adapter module. To contact them, go to www.magicjack.com and go to "support". They will ship you a new power module for about $5.50. Some people have reported that the replacement modules from Magicjack are no better than the originals and have had repeat failures.
Consider getting a power module from another source. There are lots of AC to USB power converter modules available on Ebay for only a few dollars. Search Ebay for "magicjack power adapter".

Oct 05, 2014 | magicJack Two, 2 Magic Jack Plus Voip...

1 Answer

How can I fix my majicjack plus to work with anew service provider?


tab_l.gif Answer tab_r.gif If you hear error 1 while trying to place a call with your magicJack, it means that you are not connected to the Internet.
You need to check your new internet connection first.
Then sign into

You must check your new internet connection gets to magicjack.com


sign into VoIP Phone Service Internet Home Phone Service Providers magicJack

Jul 12, 2014 | magicjack.com

1 Answer

I can't get a dial tone on my magic jack phone line.


If restarting doesn't work or the solutions on the web site, you likely need the unit replaced. Personally I like the plus better because it can plug right into the network, account can be transferred. Caution, it likes to run hot when used on network and will need a cool place.

Apr 01, 2014 | magicJack pc to phone, free local & long...

1 Answer

How can i make international call?


You need to purchase international minutes if the call is not in the USA.
you can do this by logging on to your account
https://web03.magicjack.com/my/index.html?
Once logged in, click on the tab named "International/Prepaid" and enter the telephone number you will be making International calls from and click "Submit". Make sure you enter it into the box associated with the magicJack that you have or will be adding International Prepaid Minutes to. You will receive an email with instructions and access code, 305-848-9999.
Dial the access code to start making International calls from the phone number you registered.
Please remember that you can only register one additional number per magicJack.
Note: In order to make International calls you need to purchase International Prepaid Minutes.

Plus you need to dial the prefix before the number as well for the country ie (+44) 123 456 7890 is dialled as 00441234567890.

Feb 23, 2014 | magicjack.com

2 Answers

Magicjack problems


Try another telephone as the magic jack device only provides a certain level of voltage output which does not supply enough power for a dial tone and power to older telephones. There are work arounds provided within the magic jack forum blogs which can be found by visiting this website, found on google.

Dec 22, 2013 | magicJack New & Improved 2012 Plus Free...

1 Answer

Magicjack problems


The basic MagicJack device must run thru your computer and must have the software installed and verified thru MagicJack's server via your internet browser. Not doing any of these things will result in no dialtone.
The MagicJack Plus device doesn't need to use a computer.

Oct 27, 2013 | Computers & Internet

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