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My dstv is stuck on Channel 101. Remote not changing changing channels. Batteries have been changed and are working! Account is not in arrears?

This is not my personal remote. It belongs to my 82 year old mother who has an Hd decoder and full package DSTV. She cannot call the help line as she cannot hear/understand the instructions with her hearing. I have asked her to make sure the remote is on TV1, to check her TV remote is on HDM1 and she has unplugged and removed and replaced the smart card and rebooted. Still stuck on Channel 101?

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Main system control memory IC fault. This is a very small IC; have 8 solder terminals, and can be located very near to the main system control-chroma IC. Check and replace it. Be sure to replace it with the same number printed on it; in all respect. Otherwise, it won't go. http://electronicshelponline.blogspot.com/

Posted on Nov 06, 2016

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Posted on Jan 02, 2017

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