Cartridge cradle can't move, says paper is empty when it's not
My printer worked fine until I changed the cartridges the other day. I performed the alignment - great. Printed an assignment - fine. Then it totally FREAKED OUT.
The "E" flashes even and says there's a paper jam when there's not, says there is no paper when there IS paper, and now apparently the cartridge cradle cannot move... so I'm supposed to check for a paper jam or obstruction. No paper jam, no visible obstruction - what should I do?
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Re: Cartridge cradle can't move, says paper is empty when...
OK....try removing the carts, close the printer, turn off, then disconnect...alot of the problems with the newer HP printers has to do with their ROM memory....if that doesn't work, then there is defintely something in the paper path, no matter how small. Try to eliminate the copy function....does the error happen as soon as the printer is finished powering up??
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Press the ink button on the control panel repeatedly. This will work if at least one cartridge is completely out. With the scanner unit open, then the first press of the ink button will move the cartridge carrier to line up the empty cartridge with an "empty cartridge" mark on the printer. Each subsequent press will cause the next empty cartridge to line up with the mark. Once all of the empty cartridges have been indicated, the next press of the ink button will bring the cartridges into the replacement position.
If you want to change a cartridge when none are empty, you need to enter the Epson Toolbox (with the printer in a Ready state - scanner unit closed, etc). Then use the software to set the printer to change the ink cartridges. When prompted by the software, open the scanner unit and follow the directions for changing the ink cartridges.
If the cartridge carrier isn't moving when you press the ink button, look for anything blocking the path of the carrier. Even small pieces of paper could stop the mechanism. Use a flashlight to check the corners. (You may want to unplug the printer and try moving the cartridge carrier by hand to check below it.) Some models have the cartridge carrier run on a plastic strip that can come out of the guide on the back. Move the strip back and up and down until it is repositioned.
or paper scraps in side blocking key sensors or other parts
clean all that chaff out first.
blow it and brush and pluck it all out.
there is nothing simple on printers, and 10000 types.
if fails to work after all that , it needs service.
I assume you mean that the power and resume lights are blinking. This signals a carriage stall. Open the top cover, if the cartridge cradle moves to the right, it isn't stuck and may be a one-time issue. If it is stuck, unplug the power to the printer. Open the access door and observe the carriage position. Clean any lint or paper pieces out. Remove any obstructions. Move the cradle and continue checking for lint, paper and obstructions until the entire area is cleaned out. If the print carriage started out on the left side, return it to that position to make sure the cartridges are back in the capping station. Look inside the printer along the cartridge cradle path for obstructions and remove any. Remove the rear access door and check for paper pieces, remove any obstructions.
Plug in and turn on the printer and see if the carriage returns to the left and reseats itself in the capping station. Close up the printer.
If this doesn't work, the printer may need service.
"The print cartridge cradle cannot move."
I fixed this problem by disconnecting the power cord from the power-strip and connecting it directly into the wall. My printer was not getting enough voltage from the power-strip. I hope this helps.