Question about DISH Network Televison & Video
The problem was the screen froze and then after 93 seconds it makes a snowy screen noise then it says no signal and it says Dish network Starting up with the 2007 logo and says It should take no more than 5 minutes to complete. I am so outraged about this. Can somebody please HELP me ?!!
Posted by Anonymous on
This sounds like there is an issue with the power to the 722K. Really, the only step that MAY fix this issue is to do a hard reset. Basically unplug the receiver from the wall outlet for 10-15 seconds and plug it back into the wall outlet, not a surge protector. If you have done this and this is still happening, the issue is the receiver itself and your best option would be to get a replacement for it.
Posted on Aug 14, 2017
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Posted on Jan 02, 2017
The solution is usually a simple one and that has been suggested already but I will ask you to try one thing first. Remove the new smartcard and do not put one in. If the receiver still displays a picture and yoou can get to menu 611 run a check switch. After this is performed cancel out of the screens and re insert the new smartcard. Once the system comes back up perform the same steps as you did before with the smart card removed. If this fails you can try the solution they offered which was to update the sofware. There is no reason your software should be outdated if you were using this receiver before the new smartcard but try anyway as it may SOMEHOW work. Using the remote turn the receiver itself off. Allow the receiver sometime to turn itself back on-this could take awhile so plan this when you leave for work or are going to be gone from the house for sometime so you do not get bored waiting for this to occur. If the receiver has not turned back on in 45 minutes or more then the receiver will either need replacing -which i suggest- or they will try to send you a new smartcard if you talk to Cust service. Tell them you want a service call to fix the receiver. While you have them on the phone verify your receiver number and the new smartcard number which is on the back of the card and ask them to send a hit to the receiver. If the receiver has not been associated with the new smartcard or if the smartcard was not loaded with all of your programmming this should fix the issue. Thanks for using Fix Ya.
Posted on Feb 27, 2009
You more than likely are 100 percent correct.This is often the cause of the issue you had. The good news is that once the new receiver is in place you normally will not have any other issues as this receiver model is very reliable. One thing to consider is that Dish has some HD receivers available e.g. 222 etc that are non DVR but can act as a DVR unit with an external hard drive connected to the USB expansion port. This option gives you greater control of your recordings and eliminates the monthly DVR fee. There is a one time fee of 39.99 to make the USB port active but within the normal 24 month contract period that customers are often under one will have recovered all of the cost a the hard drive and the port activation fee. Just fodder for thought.
Posted on Mar 03, 2009
SOURCE: Dish network dvr vip722 freezes
I am sorry to hear of your issue and I wish I was able to bear better news but I am afraid that once there is an issue with the internal hard drive there is no way to retrieve the information off of it using common methods such as using on screen prompts or at least that is what technical support has stated.I am sure you already know that Dish charges a one time fee of 39.99 to make the expansion USB port active so that what you are asking is possible. If you have not paid the 39.99 yet I would call customer service to see that if you do so and the receiver is downgraded to a non dvr unit would they transfer that fee. I expect they would not and my suggesting that is that on a non dvr unit I know you can access the information on the hard drive if the receiver is malfunctioning. I know you are probably very frustrated to say the least right now but if you are interested is discovering other possible set up configurations Dish offers a Sling box which is integrated with your internet connection and is very fascinating with the possibilities it provides. Thanks for using Fix Ya and if I can be of further assistance please let me know.
Posted on Mar 08, 2009
Your problem may be as simple as having the UHF antenna on the back of the receiver moved closer to the second TV. I suggest pigtailling it. This is a job best left to a professional due to the different configurations that may exist and assuring you have properly made connections. If this is an ongoing issue talk with the CSC agent and refuse to pay the service fee based on your past issues with the system. There are many other possibilities that could be the cause but this is the most likely and least involved approach and I am 99.9 percent sure this will solve your issue. Thanks for using Fix Ya.
Posted on May 18, 2009
SOURCE: Viore tv won't see dish network
I will assume this is a direct connect from the wall plate to the TV. With that said you need to run a scan on the set to lock in the channel the second TV is modulated to either 60 air or 73 cable usually. Go into the menu on the tv and select the auto channel search. Some sets scan both sides at once others require you to choose cable or off air. Once this is done you should find the signal.
Let me know if you need further assistance.
Thanks for using Fix Ya.
Posted on Dec 21, 2009
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