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How to fix keypad light on a 913 kwikset smart lock

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: i have a smart key kwikset lock and i used the

original key or new one dont work now how to fix this please , i have the smart key kwikset.

Posted on Oct 12, 2009

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  • 1 Answer

SOURCE: smart key kwikset lock stopped working with the key.

I have just experienced the same problem. After 4 calls and an hour on hold, a warranty representative is going to send me replacement cylinders. I am not happy since 3 of the 4 locksets are already installed. My wife and daughter were locked out for 3 hours!!! Would not recommend this product!

Posted on Feb 01, 2010

  • 1 Answer

SOURCE: kwikset smart code touchpad electronic deadbolt

I have the same problem, electronic locking system went dead but still beeps, stuck using keys now...according to the kwikset website though it says "Warranties cover the original residential user of Kwikset Products against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed." so hopefully they will fix the problem

Posted on May 30, 2010

  • 963 Answers

SOURCE: Kwikset keypad deadbolt will not lock or unlock.

I have included a link to the installation instructions for the Kwikset 909 lock. I think that if you go through the installation instruction routine carefully, you will solve your problem. Pay particular attention to Step 8, the synchronization routine.

http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode

Good luck!

Posted on Apr 18, 2011

  • 963 Answers

SOURCE: My numbers on the keypad are worn off of my

Contact Kwikset Customer support:

http://www.kwikset.com/Customer-Support/Overview.aspx

good luck!

Posted on Nov 05, 2011

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1 Answer

I have the kwikset keypad that is supposed to light up and it did for awhile since I've had it for several months and now all of a sudden it won't light up. The batteries are fine and I tried new batt


"My keypad won't light up when door is locked when you push lock won't light up green."

Try this:

To make the keys light up when you want to enter your code, you have to push the lock button on the keypad first. If the keypad light never comes on, open the door and manually lock the interior lock, then press the keypad lock button. The above instructions should then work.

Good luck--and please provide feedback if this helps!

Dec 11, 2011 | Kwikset 909 909-L03 Lifetime Polished...

1 Answer

My keypad won't light up when door is locked whe you push lock won't light up green


To make the keys light up when you want to enter your code, you have to push the lock button on the keypad first. If the keypad light never comes on, open the door and manually lock the interior lock, then press the keypad lock button. The above instructions should then work.

Good luck--and please provide feedback if this helps!

Aug 04, 2011 | Kwikset 909 909-L03 Lifetime Polished...

1 Answer

Kwikset keypad deadbolt will not lock or unlock. Batteries OK.


I have included a link to the installation instructions for the Kwikset 909 lock. I think that if you go through the installation instruction routine carefully, you will solve your problem. Pay particular attention to Step 8, the synchronization routine.

http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode

Good luck!

Apr 10, 2011 | Kwikset 909 909-15 Satin Nickel Smart...

1 Answer

The keypad stopped working. I replaced the batteries and it beeps, but the keypad is still not working - random beeps, but when I try to reset there is no response.


I did not find any direct information or solutions on the Kwikset web site, so I suggest that you contact them directly. Here is the contact link:

http://www.kwikset.com/Customer-Support/Contact-Us.aspx

Kwikset Corporation
Consumer Service
19701 DaVinci
Lake Forest, CA 92610

Kwikset Customer Service
Call: 1-800-327-LOCK (5625)

Feb 10, 2011 | Kwikset 90711P Venetian Bronze SmartCode...

1 Answer

Lock won't work. Our unit became sluggish. We changed the batteries, but now it won't lock or unlock using the keypad. Help.


Kwikset has a lifetime mechanical and finish warranty. Contact them from here:
http://www.kwikset.com/Customer-Support/Warranty-Information.aspx
Good luck!

Dec 18, 2010 | Kwikset 909 909-15 Satin Nickel Smart...

1 Answer

The backlights on our Kwikset 909 are not lit. Is this controlled by one of the switches or could something not be installed correctly?


To make the keys light up when you want to enter your code, you have to push the lock button on the keypad first. If the keypad light never comes on, open the door and manually lock the interior lock, then press the keypad lock button. The above instructions should then work.
Good luck!

Dec 17, 2010 | Kwikset 909 909-15 Satin Nickel Smart...

1 Answer

The back light is not working on our kwickset keypad smart controller.


When your door is locked, you must hit lock again before entering your code. After you hit lock the second time the LED back light will come on.

Dec 31, 2009 | Kwikset 907 907-15 Satin Nickel Powerbolt...

3 Answers

Keypad doesn't light up.


If this is a battery operated lock then the backlight doesn't stay on (otherwise it will wear the batteries out). To make the keys light up when you want to enter your code you have to push the lock button on the keypad first. If the keypad light has never come on then open the door and manually lock the interior lock then press the keypad lock button then the above instructions will work. This is the solution I got from Kwikset customer support and it worked for me. Hope this helps you.

May 19, 2009 | Kwikset 909 909-15 Satin Nickel Smart...

1 Answer

Kwikset smart code touchpad electronic deadbolt


I have the same problem, electronic locking system went dead but still beeps, stuck using keys now...according to the kwikset website though it says "Warranties cover the original residential user of Kwikset Products against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed." so hopefully they will fix the problem

Oct 12, 2008 | Deadbolt PFK Touchpad Electronic Lockset

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