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How do I send my jp5 player back to unlock? I am now at home and need access to my player

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  • home Master
  • 2,894 Answers

Hello, Gary -

From JPay (a provider of the JP5 and other prison commissary items to correctional center inmates in the USA):
https://blog.jpay.com/jp5-101/comment-page-3/

(Quote)
. . . send it to the following address:
ATTN: Media Department
12034 Miramar Pkwy
Miramar, FL 33025
Please make sure to include your name, previous ID #, a phone number to contact you with the status of the JP5 and a mailing address to return the unlocked JP5. Once the JP5 is unlocked, you can then connect it to a computer to upload your media downloads as well as add new media to the device. Please let us know if you have any questions.
(End quote)

This is the link to the JPay Contact Us web page:
https://blog.jpay.com/contact-us/

Best wishes.

Posted on Oct 09, 2018

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Posted on Jan 02, 2017

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