Question about Canon PIXMA MX850 Multifunction Printer

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Windows says printer offline, but it is not offline. network settings confirmed. windows firewall turned off. scanner works perfectly over network, but printer is "offline"

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Elementary Solutions to Troubleshoot HP Printer Driver is unavailable in Windows 10:
There are thousands of printing issues and so are the solutions. There is no printing error without a solution along with that. So if your HP Printer becomes unresponsive after an upgrade, then here are the list solutions that you can try to erase the multifarious issues:
Solution 1: Fix HP Printer Driver Related Error
If the printer driver is not compatible with the system, you no longer be able to pass printing command. On such situation, you need to uninstall the printer and download the compatible printer driver again. Use in-built Add or Remove Programs option to make the process happen. Yet you can avail help from HP Printer Repair Service to avoid complicacy.
Solution 2: Fix HP Printer Software Related Problem after Upgrade
When you upgrade your HP Printer, you need to remove the software package present in the system. To do so,
§First you need to open Device Manager by typing it in the Start search box.
§When the Device Manager window opens up, click on View followed by choosing Show Hidden Devices.
§Make sure whether there are any entry related to HP Printer or not.
§If yes, remove the entries and disconnect the Printer.
§Restart the system to save the changes.
If You Still Get Stuck then Do Visit Us: hp printer driver unavailable windows 10
Toll-Free No: +1-888-633-7151

Posted on Aug 16, 2019

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Posted on Jan 25, 2019

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Go to the printer's setup
Turn the printer on and press the "setup" button. On the printer's operational panel select "Wireless LAN Setup" and press "Ok."
Select setup type
Select "Easy Setup" from the available setup options and press "OK."
Enter network information
Select the network name from the access point options and click "OK." Enter the password for the Wi-Fi network selected within the operational panel and click "OK."
Run the CD installation
Insert the setup CD into the computer and click "Run Msetup4.exe" and click "Next." Follow the on-screen prompts, such as selecting the place of residence, country or region and then click "Easy Install."

For full information please visit here: https://fixingblog.com/setup-canon-printer-wireless-network

Posted on Aug 29, 2018

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The printer offline error mostly troubles windows 7/8/10 users, The printers loses connectivity even when it is connected and operating. The status message displays offline on the computer, and the printer does not print. An Offline status indicates that the computer has failed to communicate with the printer. In some network conditions, the printer might get offline unexpectedly.

Before going to the solution for this you must know when and why printer offline error takes place:
The error may appear when Windows 8 diagnoses that the printer is unavailable, but unfortunately, most times it fails to tell whether the printer is really offline or if it has connectivity problems or printing errors. Reasons why your printer appears to be offline, include problems with hardware, such as disconnected cables or malfunctioning equipment, and problems with software, such as corrupted or incompatible driver files.
These might occur when:
1. The connection between the computer and the printer is slow/unresponsive.
2. The printer has encountered an internal error
3. There are multiple unfinished print jobs in the queue.
There are some simple steps you can follow before going to any complicated way:
Your printer offline can be a problem with the driver software. This is a small piece of code that Windows and the printers use to "talk" to each other. If the driver software is outdated, corrupted or incompatible with the version of Windows that you have installed, you may need to update it.
Restart the printer and the computer or unplug its USB cable.
Do check that the printer's power cable is plugged into an electrical outlet. If the printer is connected to a power strip, make sure the strip itself is connected to the electricity supply and is turned on.
In case you are using a network printer both wired or wireless, You restart the router as it may cause due to network failure.
Different manufacturers come with their own diagnostics software which can inform the user about the problems coming up (Ex : HP's Print and Scan Doctor), Use it as it will be really useful.
PRINTER OFFLINE ERROR Solution 1 :
Type in Services in your windows searches and hit the enter key. Click on Services option from the set of search results as shown below.
A new window for Services opens up. Scroll down and find the entry named Print Spooler.
Now right-click on Print Spooler entry and then on Properties option.
Set Startup type as Automatic from the drop-down menu.
As next, hit the Start button and wait till windows start the Print Spooler. Once done, hit Apply button.
Now if you look at the status of the Print Spooler, you can see that it is Started.
Solution 2 :
If the above method doesn't work for you, you can always try our second method. For that, type in Devices to the windows search and choose Devices and Printers from the search results.
Now find the printer that is offline and right click on it. Click on the option See what's printing from the context menu that appears.
A new window opens. Now click on the Printer tab and uncheck the option that says Use Printer Offline.

Posted on Jul 27, 2016

  • Anonymous Aug 20, 2017

    This is a persistent and aggravating bug with Canon's MG2922 and probably other printers in the MG series. The Canon drivers apparently become stuck on certain (unknown) settings that you can't see and can't change. Sometimes this will happen to only one of your computers, but not the other(s). No clue why. All you see are the seemingly-contradictory results: Printer is connected but offline, and stays offline even after uninstalling and reinstalling the drivers and other Canon software (IJ Network Tools for example). What worked for me, after trying nearly everything else I could think of, was to take the nuclear option and delete anything Canon related from the registry. Then rebooted, reinitialized the printer, reinstalled the driver, and finally the port name and IP address were back in sync, and Wi-Fi printing using Access Mode worked from both of my computers. PS - You and I are responding more than 7 years after the OP's original post (Aug 2009). Amazing that Canon hasn't fixed this pernicious bug after all of this time.

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Posted on Jan 02, 2017

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If it is connected to your wireless network, did you ensure that the firewall allows the communication? (Some firewalls will automatically add the correct ports to the allowed list during the install of the full software.) For other firewall software or the less-complete install of the software drivers, you need to make sure that the port, 54925 , are allowed to access your computer for inbound and outbound network data. If adding that port is insufficient to allow scans to have bi-directional communication with the printer, also add port 137 (inbound and outbound). Since this step depends on your firewall, please add a comment with the firewall software on your computer. This is in the note in the Scanning section of the Brother Software User's manual for the DCP-J140W on page 35. This manual is available here: http://download.brother.com/welcome/doc002923/dcp140w_use_soft.pdf . An example of setting the Firewall rules for the Windows Firewall is shown starting on page 85 of the manual.

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  2. Click Turn Windows Firewall on or off. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

  3. Click Off (not recommended), and then click OK



    Make certain that your Norton Firewall is on before you turn off windows firewall (or shortly after) Turning off Windows Firewall might make your computer (and your network, if you have one) more vulnerable to damage from worms or hackers.



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Printer is offline. how do I get it online?


Once you have added either a USB or networked printer to your PC or Mac computer, you can begin sending documents to print. However, on occasion, a print command will create an error on the printer and take it offline, which will prevent all future jobs from printing. To resolve this issue, you will need to change your printer settings from offline to online.
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We fixed this error, which happened in another model (Aficio MP-5500), by configuring two options:
1. Activating SNMP protocol. Menu Configuration -> Network -> IPv4
2. Activating RSH/RCP protocol. Menu Configuration -> Network -> SNMP

I hope it may be useful.

Yours sincerely,

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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01849855&lc=en&dlc=ro&cc=ro&product=3643612&rule=4124&lang=ro

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I don't have a solution for this problem. I have a comment. I have the same types of issues with my HP. I hate HP. Why is it that we can design software to remotely fly fighter jets but we can't get reliable software to print wirelessly? I am now going to throw my HP Photosmart C4580 All-in-One in the road.

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My first solotution was to reinstall the printer as a new printer. But that is uncessary. The fix is as easy as changing the IP address the in Port.

The problem is the the IP address for your wirelss is not static. and when it changes, the printer does not recognize the new IP address. When this occurs. go the the printer folder ( in the control panel) and click on 'add new priter'. Then select 'add a network wirless printer . NO NEED TO INSTALL THE PRINTER...you just want to see the IP address.

Note the IP address.

GO to the printer, click on the right mouse and select 'properties'
Click on Port
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Click OK.
Problem solved

Good luck.

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