Question about Husqvarna Sewing Machines

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Why does my Ruby shut down during a design

Almost finished and it just suts off and I lose everything. This is on my Ruby Husqvania emb sewing machine

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  • Husqvarna Master
  • 1,439 Answers

This is a design you have successfully sewn prior? Check available memory... go FileManager-> QuickHelp-> MyFiles, it will show available memory. Or could be the file is corrupt, load new copy into machine.


How minutes does it take to sew, design? I'm wondering if you have utility power issue<?>. May be try running machine off a properly sized UPS.

Or could be machine failure. May be try a different design file that you know worked prior.

Posted on Mar 30, 2019

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6ya6ya
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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Bernina Deco 330: Power outage

On the design screen, near the center, there are 2 icons which look like a page with an arrow. These advance or back up to the color changes. Once you reach the color change you were stitching, you can advance to the place left off by using the + button on the screen. (If you go too far, use the - to back it up)

Posted on Sep 05, 2008

shanesbarlow
  • 52 Answers

SOURCE: viking husqvarna sewing machine wont start when button is pushed down

Why is that happening?maybe there's a problem on the button?Try reading sewing machine reviews maybe there's a solution there. That is what I do every time I got problem.

Posted on Sep 18, 2012

Sandy May
  • 2 Answers

SOURCE: Pfaff Creative Vision embroidery/sewing machine says motor overload then shuts down

Is it possible to replace my own power supply on my CV as i dont have any Pfaff dealers near me or in the NT at all i have to send it to Cairns in QLD to have it fixed but i want to fix it myself as i dont trust frieghting it. Any help available?

Posted on Nov 05, 2018

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1 Answer

How do I turn off thread portioning on Husqvarna Ruby De Luxe. I don't want to adjust the settings but need to turn this off. Thank you


FWIW, I was unable to find any information for turning off the thread portioning function. Unfortunately, this appears to be the thread tensioning system, so disabling the thread portioning would be disabling the thread tensioning--something that is critical to sewing. It appears this model may have some issues and perhaps this one is particular to your machine. It may be best to take it for service.

Perhaps this will help:

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I have a husqvarna Ruby designer sewing machine. I can't download any of the disks to my mac. it tells me its not compatible


call Husqvarna , and ask them if they have a update or some program that would work with the mac pc

May 05, 2014 | Husqvarna Designer I

1 Answer

Needle up down moves the embroider


It's okay - it's supposed to do that! The Needle Down button has a different function when you are in Embroidery mode i.e. you have the emb. unit attached.
It moves the emb. arm forward for two reasons: so you can cut top-side jump stitches more easily between colour changes (you touch the button again and the emb. arm returns to under the needle so you can finish the design); and secondly so you can "park" the embroidery unit when you are finished. You can then turn the machine off, remove the emb. unit and replace it in the carry case. If you DON'T do this, the emb. arm is not in the right position to fit into the moulded carry case properly.

The Broken Thread message usually means that it has started the colour, but the thread has been pulled down underneath instead of making nice locked stitches. Hold onto the thread end until the machine has stopped and beeped for you to cut the thread. This usually solves that problem. Sometimes the thread gets pulled out of your hand so just back up the stitches a few and start over, holding the thread more tightly. Don't tug on the thread - just keep a firm grip.

Designer 1s often cut the bobbin thread too short so that it can't make those nice locked stitches when it starts. You need to take off the hoop, open up the bobbin cover and use your stylus, the tip of a pair of scissors, tweezers (whatever is to hand) to pull the bobbin thread out a little. Instead of cutting it on the bobbin thread cutter, just let it hang outside by 1/8" or so. That way you can be sure there is enough bobbin thread available for the stitch to lock. Don't use the scissors button on the machine after every colour change. Sure, it makes for a tidier back of the embroidery with less work for you afterwards, but if it means you are taking the hoop and bobbin cover off after every colour change then it is not worth it in time-saving.
If your machine is doing this - cutting the bobbin thread too short - mention it to your tech. when you machine goes in for its next service. He may be able to tweak the bobbin cutter so it does not cut so close.

Jan 05, 2010 | Husqvarna Designer I

1 Answer

I just bought a Bernette Deco 340 and I am having a terrible time loading from the interbet design that will go on the USB stick and be accepted on my sewwing machine....I have call the sewing center,...


The first thing you need to do is put your blank USB in your Deco and turn the Deco on. When you do that, the Deco will create a EMB file on your USB stick. Then you need to download EXP design files and put them in that EMB folder.

Nov 20, 2009 | Bernina Sewing Machines

1 Answer

PC card adapter


I too have just purchased a new machine and had same problem.  You have to put the card in your sewing machine first to format it.  My machine is a Janome 10001 but think it is the same concept.  When I save a design from the internet to the card I have to drag the design into one of the Emb folders which will show up on your card after it is formatted.  Then after saving the design I can go back to the Emb folder that I saved it in and it will show up on the machine.  Hope this helps.

Oct 02, 2007 | Janome Memory Craft 9500 Computerized...

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