Question about Ricoh Office Equipment & Supplies
I have Ricoh MP 5000B some time saying Restart now and some time SC878, if i remove the HDD & Ram then some time making copy
SC878 means incorrect updating for the system firmware or defective flash ROM on the controller board manual says : Replace the controller board.
Posted on May 08, 2019
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Posted on Jan 02, 2017
if the jam still shows when you turn the machine off and on then you will have to look first to see which tray you were using at the time take the tray out and look inside the frame to see if paper has stuck by the feed rollers then open the side paper path guide to check non is on teh way up from there the next is reg transfer and fuser sections also pull the duplex out to make sure its not under the travel plateand last is to check betweent ehfuser exit and finisher opent he dooor on finisher if you have one and lift the plate at top right had the paper can sometimes be hidden there... failing that the sensor for the paper exit from fuser to duplex can sometimes jam a small bit there...if you know how to get into the sp modes you can go to data log 1 there you have the jam counters and jam history look at latest and the area will show up where it could be last. good luck A..
Posted on Jun 26, 2009
Hello sir; There have two way to resolve this problem, 1st, loose the cover hinge push cover all the way to front then tighten it. then go to 2nd step open the top cover, at the left side of the white padding there have to lockes (up & down) open it out look inside there have a reverse roller, clean it with alcohal, hat should take care the problem.
Posted on Jan 27, 2010
Check your old toner bottle and make sure the plastic "cap" is still in the bottle. These machines have an occaisional problem with the caps coming off (not the black screw off cap but the semi clear cap under the black screw off cap) and staying inside the black plastic "cup" that you insert the toner into. If the cap is missing it may be stuck inside this cup. If the cap is still in your old cartridge then try opening/closing the front door and letting the machine cycle to see if the toner light goes out. May have to do this several times. Had one customer just yesrday have to do this to clear the toner light after adding toner.
Posted on Jan 28, 2010
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