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When i switch my tomtom off it seems to switch on again. I dont want it to do this. I want to be able to switch it on manually

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Can not get uppdate or any cards downlodet, dont have original cd


Have you tried RE-SETTING the unit ??? You can usually reset the unit just by switching it OFF and then ON again.
If this fails you can either refer to your TT Instruction Manual OR go to the TT Website for assistance.
The problem MAY possibly also be in your USB transfer cable; so try another cable.
Even without the original CD you can still log-on to TT Website to download any updates and re-register your GPS. I assume that you have the correct TT Software on your computer??? There is TOMTOM HOME; MY TOMTOM; and the latest one MY DRIVE.
Which one will depend on your GPS Model; but the TT Website will tell you which one you should be using ... ok

Nov 21, 2013 | Tomtom Go 730 GPS

1 Answer

Hi I have tom-tom one XL (no sd card) model, it wont turn on,replaced the battery then ok next time nothing. But if I unplug the battery and connect again ok until I switch if off, I have to unplug battery...


Hi happyivan8 i know tomtoms answer to this problem is to plug it in to the computer for a few hours but thats not really a fix, just an added pain in the rear.

i have 2 of these and one worked good after i updated it but the other still has the same problem and will only start after i charge it via the usb cable or unplug and plug the battery back in.

try updating it through tomtom home but it may or mayneo solve the problem. if you have already tried the update and that didnt help, i dont know what else you can do other then use it for target practice like im going to.

you can get tomtom home HERE if you dont have it already!

bill


Sep 27, 2009 | GPS

1 Answer

My Tomtom 130 GPS seems to be frozen.


Hello there:
first off i would consult the troubleshooting section in your users manual if you dont have it contact the manufacture of the device for a manual.
otherwise try this remove the power cord and press and hold in the reset button for 2 min this may help reset the unit.
If not remove the power cord and leave the unit sit for several hours it has a re learning function built in also if you can go to www.tomtom.com to view a downloadable users

Aug 05, 2009 | Tomtom ONE 130 GPS Receiver

3 Answers

Iv got an backup issue with my tomtom one.after backup with microsoft windows xp backup and restor software,i wrongfully formated my tom tom one,now when i restor my backup with windows xp...


I do some work with TomTom - it's possible that if something interrupted or went wrong during the install, the map could have been deleted. TomTom is aware of the problem and is working to fix it - if you are map-less, call support (866 486 6866) and we can work on getting you a new map.

Jun 08, 2009 | Tomtom ONE XL GPS

1 Answer

I have red x flashing have tried to reset think it;s frozen


On your device you may have a corrupt file that is causing the issues that you are experiencing. The solution to this is to completely remove the software from your device and reinstall it again as described in the steps below. Please ensure that you have the latest TomTom Home software installed on your computer:-

You can download and install the latest version of TomTom HOME from the following link:
http://www.tomtom.com/home

Once you have the latest version of TomTom Home installed, please follow these steps:-

STEP 1. Creating a Manual backup of your TomTom

• Charge your unit for at least two hours (preferably via the home charger)
• Perform a reset on your device (see: http://www.tomtom.com/6965 )

If you have not made a backup yet you can do so by making a manual backup of your TomTom. To do this, please look at the following web page:-

http://www.tomtom.com/3171#backup

• Connect your TomTom to the computer
• Open My Computer, you should see the TomTom as a removable drive, double click into it. (on a mac you will see the TomTom as a disk drive on your desktop)
• You will see a list of files and folders.
• Copy all of the folders on the TomTom, one by one to the backup folder.
• This can take up to 1 hour to complete depending on the device.
• If you get any error messages while copying, move on to the next folder and copy that to the backup folder.
• If possible, please make a note of any error message that occur while copying the folders, and make a note of which folder causes the error message.

IMPORTANT: We advise you to follow the next steps ONLY if you have made a successful backup of your device as described in step 1. If you are unable to complete step 1, please reply back with a list of yellow folders that you have managed to successfully copy to your PC and also reply back with any error messages that you receive at this point.

STEP 2. Format the hard-disk,

• Open 'My Computer'
• Right click on the TomTom icon (the device should be seen in drive E,F,G,H,I etc) and select 'Format'.
• Do a full format by selecting FAT 32 and click on Start, do not select 'quick format'. The TomTom is now formatted.
• Disconnect the TomTom from the computer and switch it on. It will load up with a red cross on the screen.
• Reset the TomTom with a paperclip in the reset hole for 30 seconds, see http://www.tomtom.com/6965 in how to do this.
• Once Reset, switch the TomTom off, disconnect it from the computer and then switch it back on again, it will still show a red cross on the screen.

STEP 3. Restore the Folders to the TomTom

• Connect your TomTom back to the computer and make sure it is switched on
• Go to your backup folder on your desktop, double left click into it. You will see all of your backup folders.
• Copy the folders one by one to the TomTom by right clicking on the folder, select copy then open My Computer, double left click onto the TomTom drive and choose paste.
• Turn the device off (with the on/off switch) and disconnect it from the computer.
• Switch the TomTom back on.

STEP 4. Update your device

• Open TomTom Home
• Connect your device to the PC
• A list of updates should appear, if not, click on Update my Go
• Select only the program application update.
• Click on Update and Install.
• Once Installed, open TomTom Home
• Click on 'Device -> Disconnect Device'.
• Turn the device off (with the on/off switch) and disconnect it from the computer.
• Switch your TomTom On to complete the installation.

The Application is now installed, and your TomTom should now be working.

STEP 5. Run the Clear Flash Tool

• Connect your TomTom to the computer
• Close TomTom Home. (on a PC, make sure you close TomTom Home from the system tray in the bottom right hand corner of your screen by the computer clock)
• Download and run the clear flash tool from : http://www.tomtom.com/updates/clear_flash/clear_flash.exe Make sure your TomTom is connected to the computer and switched on when you do this.

• Once Installed, open TomTom Home
• Click on 'Device -> Disconnect Device'.
• Turn the device off (with the on/off switch) and disconnect it from the computer.
• Switch your TomTom On to complete the installation.

The Application is now installed, and your TomTom should now be working.

* IMPORTANT *
If you have any issues with copying the contents of the TomTom to your PC and back again, please let us know and state what error messages, if any, that there are.
Please reply back with the details of what happens.

Jan 10, 2009 | Tomtom ONE GPS Receiver

1 Answer

Tom tom 1 will not switch on


Charge it through the computer using your USB cable for a good 2 hours and try switching it on again. It happened to me and it seemed to work fine after that.

Dec 13, 2008 | Tomtom GO 910 GPS Receiver

1 Answer

TomTom ONE


Look at the manual or online manual and do a master reset. It will reboot the system and if it can come back on it will. You may have to download the updated software again.

Jun 26, 2008 | Tomtom ONE GPS Receiver

1 Answer

Tom tom one switch on


with tomtom turned on, remove SD card and press RESET, turn off tomtom and insert SD card and start tomtom, problem solved :))

Dec 06, 2007 | Tomtom One Europe v2 GPS Receiver

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