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How do I fix the supply memory error on my hp printer?

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A supply memory error is caused when the metal contacts / chip on a toner cartridge doesn't correctly connect
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Posted on Jan 02, 2017

Dadofmykids
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SOURCE: hp laserjet m1522nf 10.0000 supply memory error

Try another toner. Most likely the chip on this one is bad.

Posted on Apr 07, 2009

  • 1 Answer

SOURCE: 10.00.01 Supply Memory Error.

this chang catrich after this view error suply..

Posted on Dec 07, 2009

  • 1 Answer

SOURCE: 10.10.00 supply memory error coming on HP Laserjet 5200 Printer.

Dear Sir,
I has change the printer cartridge. After changing the printer cartridge above mentation comming. When I am making printer power on the (10.10.00 supply memory error) display. Please tell me how to solve this problem. Best regards,

Thanking
Ajom Khan Hero
Mobil No.092 5192797.
Al Nahr Co.Ltd
Tripoli - Libya

Posted on Feb 20, 2010

  • 29 Answers

SOURCE: 10.1000 Supply Memory error. How can I fix that?

sounds like might be your toner, specifically your black toner.
is this a non-standard toner or HP? IF it your toner you can try this:

Place a stip of opaqe tape or paper or the chip. When the printer detects a non-standard cartridge press the green (go) button. It will then reset the LCD to Ready.

Found this info on a recycled manufacturer site. http://www.infinityimaging.com/cgi-local/SoftCart.exe/online-store/scstore/p-2300.html?E+scstore

otherwise it's probably the memory on the printer, try removing or replacing a DIMM

Posted on Jun 09, 2010

  • 1 Answer

SOURCE: hp laserjet m1522nf 10.0000 supply memory error

had same problem. It turns out I didn't remove all plastic caps from new cartridge (mine came with orange-color). Once I did that, problem solved.

Posted on Jun 23, 2010

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1 Answer

10.10.00 supply memory error


10.00.00 SUPPLIES MEMORY ERROR alternates with For help press ? Description An error has occurred in one or more of the printer supplies. Values of xx and yy are listed below: xx
  • 00 = memory is defective
yy
  • 00 = black print cartridge
Action
  1. Turn the printer power off, and then turn the printer power on again to clear the message.
  2. If the message persists, go to this site for HP support (http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?locale=en_US&prodTypeId=18972&prodSeriesId=238800) .
  3. If the printer has a 500-sheet Tray 3 installed, turn the printer off again and replace the print cartridge with a new HP print cartridge.
  4. Turn the printer on again.
  5. If the error does not clear, turn the printer off and remove Tray 3.
  6. Turn the printer on and verify if the error clears.
If the error does not clear, contact HP support. reference site:http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpl51389#A3
Another option would be: 1. Open the top cover, remove
the print cartridge, and
reinstall it.

2. Install a new HP print
cartridge.

3. Check the connection
between the
DC controller PCA
(location J97) and the
memory chip on the print
cartridge (location J600).

4. Replace the memory chip
cable and contact assembly.

5. Replace the
DC controller PCA.

kindly read this forum 1st:http://www.fixyourownprinter.com/forums/printer/35236

Aug 26, 2011 | HP LaserJet P3005 Printer

2 Answers

49 error on HP laserjet 3050


Internal Embedded Software Error. Manual says to power off for 30 seconds. Power it on and let it initialize. If the error persists you will need a tech.

Aug 15, 2011 | HP LaserJet 3050 All-In-One Printer

1 Answer

10.1000 memory error


Thank you for contacting FixYa with your printer inquiry.
This error is normally associated with a supplies error. I have extracted information on this error from the HP 6L manual.

Error Codes
Error 10 - Supplies Memory Error 10.XX.YY Exact format is dependent on printer model
    The printer is unable to read the electronic information (elabel) on the print cartridge. This helps track page count and life of consumable.
    XX Description 00 memory error on the cartridge or 01 memory device not found
    10.00.00 Black print cartridge
    10.00.01 Cyan print cartridge
    10.00.02 Magenta print cartridge
    10.00.03 Yellow print cartridge

  1. Supplies used in newer printer models contain a memory chip. The information contained on this chip is dependent on the printer model and the supply. The error 10 indicates a problem with the printer obtaining the information from this chip. The chip may be missing or defective or contain incorrect information. There may be a problem with connection between the memory chip and DC controller. Turn the printer off/on to attempt to clear or reset the message. Remove and reinstall the supply, replace the supply.
  2. Replace the memory chip cable/connector or the DC controller.
    How did we do?
Hope this helps helps. Please keep us updated and remember to rate this answer.
TF

Jun 08, 2011 | HP : HP6L Laserjet Printer

1 Answer

I have HP Laserjet 5200N printer, i am not able to print due to error massege "10.00.00 Supply Memory Error". thanks Mohammad Hittini Director of IT Moevenpick Resort & Spa Dead...


Not sure if you have tried the HP knowledgebase, but there are a few steps they recommended trying.
Here is the direct link, but I copied the relevant information into my reply.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpl51389&locale=en_US#A3

10.00.00 SUPPLIES MEMORY ERROR alternates with For help press ? Description An error has occurred in one or more of the printer supplies. Values of xx and yy are listed below: xx
  • 00 = memory is defective
yy
  • 00 = black print cartridge
Action
  1. Turn the printer power off, and then turn the printer power on again to clear the message.
  2. If the message persists, click here to access the HP support Web site at http://www.hp.com/support/lj2300 .
  3. If the printer has a 500-sheet Tray 3 installed, turn the printer off again and replace the print cartridge with a new HP print cartridge.
  4. Turn the printer on again.
  5. If the error does not clear, turn the printer off and remove Tray 3.
  6. Turn the printer on and verify if the error clears.
  7. If the error does not clear, contact HP support.
10.10.00 SUPPLIES MEMORY ERROR alternates with For help press ? Possible printer control panel error message 10.10.00 SUPPLIES MEMORY ERROR Description An error has occurred in one or more of the printer supplies. Values of xx and yy are listed below: xx
  • 10 = memory is missing
yy
  • 00 = black print cartridge
Action
  1. Turn the printer power off, and then turn the printer power on to clear the message.
  2. If the message persists, click here to access to the HP support Web site at http://www.hp.com/support/lj2300 .


>>

Jan 01, 2011 | Computers & Internet

3 Answers

10.1000 Supply Memory error. How can I fix that?


sounds like might be your toner, specifically your black toner.
is this a non-standard toner or HP? IF it your toner you can try this:

Place a stip of opaqe tape or paper or the chip. When the printer detects a non-standard cartridge press the green (go) button. It will then reset the LCD to Ready.

Found this info on a recycled manufacturer site. http://www.infinityimaging.com/cgi-local/SoftCart.exe/online-store/scstore/p-2300.html?E+scstore

otherwise it's probably the memory on the printer, try removing or replacing a DIMM

Jun 09, 2010 | HP LaserJet M1522nf Multifunction Printer...

1 Answer

Hp laserjet m1522nf 10.0000 supply memory error


Are you using HP toner? Try reseating the cartridge. If it's still getting the error, replace the cartridge.

May 20, 2010 | HP Hewlett Packard LaserJet 3000dn Printer

1 Answer

I have replaced the printer cartridge (x3) and I am getting a error code 10.10.00 with every one of them on the printer. I have run through the cold start functions and nothing. Any suggestions?


10.10.00 SUPPLIES MEMORY ERROR alternates with For help press ? Possible printer control panel error message 10.10.00 SUPPLIES MEMORY ERROR Description An error has occurred in one or more of the printer supplies. Values of xx and yy are listed below: xx
  • 10 = memory is missing
yy
  • 00 = black print cartridge
Action
  1. Turn the printer power off, and then turn the printer power on to clear the message.
  2. If the message persists, click here to access to the HP support Web site at http://www.hp.com/support/lj2300 .

Jan 26, 2010 | HP LaserJet 5550DN Printer

2 Answers

Hp laserjet m1522nf 10.0000 supply memory error


Try another toner. Most likely the chip on this one is bad.

Apr 07, 2009 | HP LaserJet M1522n MultiFunction Printer

1 Answer

HP 4200 10.0000 supply memory error


It appears that the printer is having problems reading the e-label on the print cartridge. Remove and reinstall the print cartridge, then press the Select button. That should clear the problem.

Apr 07, 2009 | HP Hewlett Packard LaserJet 3000dn Printer

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