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I have a Compass downloading modem that I am trying to get working. I have a data line connected to the TO LINE jack and the RS232 cable connected to the computer. Both have been turned off and restarted. The modem RX light flashes momentarily when powered on and then nothing. Is this normal?

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  • Brett Duxbury
    Brett Duxbury Feb 07, 2018

    Hi lreiser, we want to help you with your question, but we need more information from you. Can you please add details in the comment box?
    have you got any user manual on setting it up ?
    Do this modem uses tcp/ip data connection or it an analogue phone line connection with a dailer in it ?
    Wondering if stop bits and parity may need to be setup in com port settings to match modem ?

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SOURCE: Ademco Compass Software using Ademco CIA Modem.

You need to update your compass software. Go to Honeywell website and they have compass update patches.

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Posted on Aug 23, 2010

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1 Answer

Trying to connect fax with my optimum (which is a triple play package) I also have wireless. The Wall jack cord is going directly into the modem. How do I connect the fax?


Your Optimum modem is acting the same as the phone company's input line to your home. The cord that goes from it to the wall jack is actually powering up all wall jacks it the home. You can:

  • Use any available wall jack in the home to cable up to the fax.
  • Split the output signal from the Optimum and connect to the splitter (may not work).
  • Run the Modem output to the LINE connection of the fax, and the EXT output of the fax to the wall jack (may not work)

Jun 28, 2015 | Office Equipment & Supplies

1 Answer

I have an HP 2510 printer. I cannot use it to fax because once I plug the phone jack into the printer I get a busy signal. If I plug the jack into a phone, it works fine. How do I get the printer to...


Hi irwinbadin,

HP fax products are designed so that other telephone equipment can be connected on the same line as the fax. The unit must be connected first using a two-conductor fax/phone cable like the one that shipped with the HP product. Using a four-conductor telephone cable may cause problems receiving faxes or calls.

There are two different types of phone cables. There are two-conductor phone cables like what originally shipped with the HP fax product and there are four-conductor cables. HP fax products are designed to work with a two-conductor phone cable. Look at the end of the cable and verify that it has only two copper leads or wires. Replace any four-conductor cables with a two-conductor cable. Only two-conductor phone cables should be used to connect the all-in-one to the phone line.

Figure 1: The difference between a two-conductor phone cable and a four-conductor phone cable
reyjoshua07_5.jpg


Step one: Connect the phone line to the fax
The fax will have two or three sockets (or jacks) for phone lines. Some of these may have a removable plastic plug in them. These sockets will be labeled with text, To Wall Jack , or with a graphic of the wall jack. See Figure 1 below.

Plug the two-conductor telephone cable that came with the HP product into the telephone wall jack. Then, plug it into this socket as shown below.

reyjoshua07_6.jpg


In areas with above ground telephone lines and electrical storms (lightning), it is a good idea to purchase a telephone line surge suppressor and connect it between the telephone wall jack and the fax. This will help prevent damage to the fax from a lightning-caused power surge on the phone line.

Step two: Add other phone-line devices
To connect other telephone devices, use the other socket (or sockets) on the fax. These are identified by text or with a graphic of a telephone and/or computer.

Connect a caller ID unit between the fax and the telephone.
Use the information below that matches the devices you need to connect.

Fax and telephone
Connect a single-line telephone to one of the added sockets on the fax. The telephone will share the same phone line as the fax. See the illustration below.

reyjoshua07_7.jpg


Fax, answering machine, and telephone
When a telephone answering machine and telephone are connected, connect the answering machine to the fax and then connect the telephone to the answering machine as shown below.

reyjoshua07_8.jpg


Fax and computer modem
To use a fax and a computer modem on the same phone line, connect the fax to the computer modem. The modem socket on the computer may be labeled Line or Wall jack .

reyjoshua07_9.jpg


Fax, computer modem, and telephone
To use a computer modem and a telephone with the fax, connect the computer modem to the fax. Then, connect the telephone into the second phone line connector on the computer modem or the third fax socket (if it is available). The image below shows how to connect a computer and a telephone to a fax with two sockets.

reyjoshua07_10.jpg


Fax, modem, answering machine, and telephone
The image below shows how to connect a computer modem, answering machine, and telephone to a fax. Connect the computer modem to the fax, then connect the answering machine to the computer, and finally, connect the telephone to the answering machine.
If the fax has three phone line sockets instead of two, some of the devices can be connected to the other phone socket on the fax.

reyjoshua07_11.jpg


Hope it helps.

Thank you for using FixYa.

Jun 27, 2011 | Office Equipment & Supplies

1 Answer

What to do if dsl light is blinking


This likely means that your DSL modem is not trained up with the DSLAM. - Geek talk for your modem is not connected to the phone company's equipment properly.

1.) Remove power from the modem

2.) Remove all devices (including the DSL modem) from all phone jacks in the house.

3.) Add the DSL line back to the wall jack, taking care to plug the wall jack into the correct jack on the DSL line. (Do not use a DSL filter on your modem!)

4.) Power up the modem/

Still not working? Continue...

5.) Try a different phone jack

6.) Try a new phone cable between the wall jack and modem

7.) Call the phone company for further assistance.

Dec 18, 2010 | Siemens SpeedStream 4200 (13A4200001)...

1 Answer

Phone line juction connection?


FIrst of all, you don't change the line from the pedestal to the trailer. It's not your cable and it doesn't matter. Dial tone comes in on that cable and it works just fine. It's also the feed to your DSL modem, based on high frequency and not data.

If you're trying to feed different dial tone to 4 phone jacks, you need to find a way to unsplice the cables. In truth, all you have to do is find the main feed from outside, wire it to the DSL modem, and backfeed the 3 other cables with the dial tone from the Vonage or whatever ATA. This backfeed will run on any cable and does not need to be Cat 5e.

If you're trying to run network cables, then you need to run a new cable and connect it to a router or switch at some central location. Those cables need to be 5e.

Carl

Jan 08, 2010 | Computers & Internet

1 Answer

My new LevelOne WBR 3600B router does not eyncronize


Hi, If you are using dsl line, then try to add SPLITTER or FILTER between wall jack and phone.
When you connect splitter you will have one input line and two output line, one is called voice which you connect to phone and the other is data which you connect to router.
you can use LAN cable to connect modem and computer. before you set the connection please remove all the connection from wall jack to computer, wait for 2 mins and then re connect, like this it will remove if any static charges stored. If you are able to see the DSL light is up and no more blinking, Then your problem is solved. Hope this information will help you

Nov 17, 2009 | Computers & Internet

2 Answers

Clearwire VOIP ph adapter + Can only connect 1 phone downstairs


http://www.allnet-italia.it/img/speciali/pdf/777702433.pdf

if you need more call me at 804-372-RROD

May 03, 2009 | Linksys SPA-2102 NA Analog VoIP Adapter...

1 Answer

I am trying to use the fax facility on my epson600fw.my isp is aol .Problem no dial tone. What connections are necessary............via printer,modem & computer ?


Typically, a fax machine is connected directly to a telephone wall jack with a known working connection. Try plugging the fax machine directly into a wall jack first and pick up the handset on the fax machine if it has one. You should get a dial tone. Then try to fax something to someone you know.

The machine can also usually be routed through the modem in a computer by connecting the "line" cord on the modem to the wall jack and plugging the fax machine into the the "phone" jack on the modem. You may need to install the software that came with the fax machine to get this to work.

If you have no dial tone, check the wall jack with a known to be working single line phone. If there is a dial tone, it's something to do with fax machine, the computer modem or the connections.

Some fax machines can take advantage of internet faxing through a cable modem or DSL connection. Check your manual for the options available.

Apr 18, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Reconnecting phone line


Because the new computers from Dell don't come with modems. You have to ask for them. I found that out yesterday when I was purchasing a new computer for work. Quite frankly I haven't seen a modem on a computer in years.

If there is a modem on your computer it should be a card with two phone jacks. One for line and one for the phone. If you are going to use a dial up connection take the phone cord from the line and plug it into the phone jack marked line. If you dont have a card with two jacks next to each other then you don't have a modem. If you already have a network in the house you can run a network cable to the router.

Jul 04, 2008 | Dell Dimension 8200 PC Desktop

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