Question about HP Photosmart C4180 All-In-One InkJet Printer

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No scan software visible

Downloaded all scan software from HP. Running Vista 64. Did a search for the C4180 software and no reasults. Scanning software is nowhere to be found

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  • bronowski121 Sep 25, 2009

    Thanks for the comment. I've done all that, and downloaded the correct software from the HP site. Printer prints just fine, but no scanner, and no executable printer software on the computer that I can find. mmmmmm?

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Go to hp web site. Under support and drivers is a start by selecting a task. Click on to it , that will give you enter a product. I entered C4180 and hit go and it seem to know what I was look for HP photosmart C4180. I ended up at a download site for the HP product. Click what you need and download it.

Posted on Sep 21, 2009

  • Richard Klein
    Richard Klein Sep 21, 2009

    The HP image zone is scanning software. I also noticed the 2nd choice has a scan driver too. This is probably what your looking for.
    Here, take you right there
    .
    http://h10025.www1.hp.com/ewfrf/wc/softw...
    Copy and paste to internet address bar


  • Richard Klein
    Richard Klein Sep 24, 2009

    At the site they say they have scan driver. C 4180 doesn't have a Image zone or scanning. I don't exactly c4180 but, I never had a printer/scanner from hp that didn't have software. Are you sure that the scan driver doesn't work in the control panel under scanning / cameras with your printer/scanner. I'll take your word for it.

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1 Answer

I have an HP Laserjet CM1015 Priner/scanner and an HP pavillion running Windows Vista. When I try to scan anything it says an error occured communicating with scanning device and check it is connected...


I had this too on my Vista. I re-installed the original software that came with the printer and the scanner then worked OK. My problem was always triggered when HP automatically downloaded 'updated' software, so I would disable the update feature as it only causes problems!!

Hope this works for you.
CK39

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A continuing complaint for this software. Try lifting the lid sometimes that will reset the software. Also make sure you have the latest verison which is the black icon on your desktop. Could also try rebooting everything. Leave printer turned on and reboot pc.

Feb 21, 2010 | HP Photosmart C4180 All-In-One InkJet...

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Unfortunately Vista has problems with many printers. (Or maybe I should say many printers have trouble with Vista.)

HP has a work around that allows you to scan without using the Scan button. Go to:

C4180 Scan Work Around

They give you 2 options to scan using programs on your system

Thanks for using Fixya.

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2 Answers

HP PRINTER PHOTOSMART C4180 on WINDOWS VISTA


Although the original poster mentioned networking he/sredm.gifhe also seemed to be asking about HP all-in-one issues in general and Vista compatibility. Networking, scanning, copying and printing can have seperate and integrated issues to varying degrees. This may not just be a scanner networking general query.

In my case I downloaded and installed the additional bundled software per HP's advice while trying to get the scanner to scan at the dpi level advertized for the unit. Neither Vista or HP had drivers that worked unless I installed the package. Low resolution scanning worked fine as well as the copying and printinting features. I rarely need such high scanning options but it should have worked as advertized since it was sold by an HP distributor as Vista compatible.

The downloaded AIO did allow higher resolution when scanning but caused other NON-NETWORKING issues. My computer is not networked. There is also the issue of the scan button on the printer not working with Vista. It does work with pre-Vista. Again not a network issue but a driver issue with Vista.

Taken from the MHTML file from the unit software found after the purchase......

HP Printers - The Scan Button on the Printer Does Not Work Correctly When the Printer is Connected to a Windows Vista Computer

Issue
When the scan button is pressed on the printer, nothing happens. The scan button does not work correctly.

Solution
Scan documents using Windows Fax and Scanning or Paint.

Cause
The drivers in the Windows Vista operating system do not support button press functionality on the printer. END EXERPT.

Button functionality. DPI resolution. There are driver issues with some of the HP units and Vista. Not just networking issues.

In my opinion these issues should have been fully disclosed prior to purchase or functional Vista drivers should be an option. Therefore I offer the warning that Vista may have issues with this and other software and hardware.

I only speak of non-networking issues but either way a unit should work as advertized or sold. My comments are based on my personal experience with one unit in this particular situation. After all Vista is fairly new to most of us.

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Scanning documents from hp photosmart c4180, on hp tx1030 with vista 32 premium


trying to scan pic from phto to pc and only gives me options of scan and reprint or scan to memory card all i want to do is put a phto on my pc?

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