Question about HP Deskjet F4180 All-in-One InkJet Printer

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I am trying to install a hp deskjet F4140. When I install it I get the error: Fatal error MSI.Aiosoftware I get the error about the hpqcxs08.dll file. How do I fix this

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First go to the following HP Support link and DOWNLOAD the up to date drivers for your operating system

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3177566&lc=en&cc=uk&dlc=en&lang=en&cc=uk

Next you will need to close all programs on your PC. Also then disconnect from the internet to protect your PC during the next stage of this process. Then disable all Anti Virus, All Anti Malware and All Anti Spyware software. Then run the install application and follow the instructions carefully. This should be successful as it is known that many background programs / apps interfere with the install process. Then try printing and then reboot the PC and try printing again.

Posted on Sep 25, 2009

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Posted on Jan 02, 2017

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1 Answer

Hp 1402 fatal error and MSI.scan


Hi Ihan,

You are facing terrible problem with that error message.. However we can try to fix it. There are few methods you can do..

Solution 1.

  1. Insert the product software CD into the CD-ROM drive on the computer.
  2. Right-click Start and then click Explore . Windows Explorer opens.
  3. Locate and select the CD-ROM drive that contains the product software CD.
  4. Locate and double-click the Setup and then the Scan folders to open them.
  5. Double-click Data1.cab or Scan.cab to open the contents of that file.
Extract, rename, and save the filesLocate the following files, right-click them, select Extract , and save them to the Windows Desktop. Leave Windows Explorer open after extracting the files.
  • F1922_TWUNK_16.EXE.096CD9AA_35CA_455C_ADCB_36EF6B7F7892After extracting this file to the Desktop, right-click it and rename it to TWUNK_16.EXE .
  • F1923_TWUNK_32.EXE.096CD9AA_35CA_455C_ADCB_36EF6B7F7892After extracting this file to the desktop, right-click it and rename it to TWUNK_32.EXE .
  • F1928_TWAIN.DLL.096CD9AA_35CA_455C_ADCB_36EF6B7F7892After extracting this file to the desktop, right-click it and rename it to TWAIN.DLL .
  • F1939_TWAIN_32.DLL.096CD9AA_35CA_455C_ADCB_36EF6B7F7892After extracting this file to the desktop, right-click it and rename it to TWAIN_32.DLL .
Then you have to copy these files to C:\windows\system32 folder ( this means overwrite the files ) and try to install the software. it should work.

for better understanding check the link below.
MSI.SCAN Solution


Solution 2.

you need to remove all the HP Printer entry from Add/remove or Programs and features under Control panel.

Then download the latest software from HP website by clicking on the link below.

HP PSC 1402 Printer Drivers

Regards,
Suhail

Oct 19, 2011 | Office Equipment & Supplies

1 Answer

Can't download iTunes, IE 8, HP Printer...Fatal Error MSI Scan is the usual statement, although I've gotten numbered failures too. But Fatal Error is the main one.


Hey

The SCAN.MSI that comes up about your HP printer, that is located on the CD in a special folder.

It would be best for you to completely uninstall all HP programs from the computer related to the printer.
http://www.revouninstaller.com/revo_uninstaller_free_download.html
unplug the printer first
use the free(ware) version. Download the program, start it, go to the uninstall programs part, find the HP related items and uninstall, Use medium setting and delete all files and items it finds, just click on select all and then delete.

When that is done restart the computer, then use the CD or I'll direct you to the full feature download to reinstall it.

I've delt with this scan.msi issue quite a few times here and I know how to solve it. If this doesn't work for whatever reason you would have to go to the cd (right click, open) and find the scan.msi file, when the error comes up asking for the scan file, direct it there (Exactly to the file in the cd, it may be hidden inside a few folders) and it should solve that one.



May 08, 2010 | Computers & Internet

1 Answer

Unable to install software.


Go to http://www.hp.com/support for troubleshooting information about "Fatal Error" and "MSI.netdevicemanager01

Dec 17, 2017 | HP Officejet 7210 All-In-One InkJet...

2 Answers

Error 2753 HP3050


If it is related to the infamous Fatal Error, MSI.dot4msi, code 2753 of HP installations, then it is not a compatibility issue, but an installation problem.
The HP un-install does not clean its previous installations well, causing some of the dll-s to be locked by Windows, thus disabling install of the new software.
What you need to do is manually delete any trace for HP previous installs from your PC.
Search for HPz*.*, HPw*.*, HPq*.* files, and delete them. Those files that you cannot delete - rename them and delete in safe mode.
Also, search the registry for any HPAIO entries - delete all of them.
Then, reset your PC, and install the new software.

It worked for me (and this is the only thing that worked...)

Good luck

Jun 09, 2009 | HP LaserJet 3055 All-In-One Printer

1 Answer

HP deskjet F4140 Error light on & I can"t print


please reset your printer. turn off your printer, leave it for 30 sec and turn it on again....
If you still have problem try to re install the catridges again, follow below instruction
http://etech.maiila.com/hp-deskjet-f4140-all-in-one-printer-catridges-installation

Good Luck

Nov 01, 2008 | HP DeskJet F380 All-In-One Printer

1 Answer

Error 2753 HP3055


My Scenario:

OS: MS Windows XP SP3 [Version 5.1.2600]
Printer: HP LaserJet 3390 (AiO) (Firmware datecode: 20070331)
Printer Connection: Connected via Ethernet with a static IP address
HP Driver Version: v4.0 (hp_LJ3050-3052-3055-3390-3392_Full_Solution_AMWE.exe)

Ran into same error that everyone else is experiencing. (see below)

Now Launching=X:\hpzmsi01.exe -m dot4msi -l XXX -f X:\DIVins??.DAT
Error message received: The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2753.
X:\HPZBDI32.msi failed with return code 1603
MSIInstall() failed with 1603
Exit code=1603

After debugging HP's installation scripts for 2 days, here is the cause & solution I identified to this specific install error. Once I got passed this error, everything installed without error and all functionality was working properly (including scanning!).


BACKGROUND:

Microsoft Installer (MSI) error 1603 is simply a generic "A fatal error occurred during installation" -- see http://msdn.microsoft.com/en-us/library/aa368542(VS.85).aspx. This is basically MSI telling you that something very bad has happened during the installation. In order to get more details, you can turn on MSI debug logging by following this MS Knowledge Base article (http://support.microsoft.com/kb/223300).

The MSI error code 2753 is the code for "The File '<file name>' is not marked for installation.". This error can be triggered by many scenarios, but usually, it has to do with the actual installation script not properly checking for the existence/non-existence of an installation file and then not marking it for either installation/removal. I know this sounds confusing, and it is. If your curious about all the possible causes, just Google for "msi 2753 not marked for installation" and you'll see lots of results which you can peruse for your own enjoyment.

In order to identify what was causing these 2 errors, I enabled debugging for MSI via the aforementioned MS KB article

CAUSE:

Certain HP services (and associated DLL files) were somehow partially/improperly installed. (Possibly, from a previous failed install?)

The Windows services (files) were:

Pml Driver HPZ12 (C:\Windows\System32\HPZipm12.dll)
Net Driver HPZ12 (C:\Windows\System32\HPZinw12.dll)

The existence of these 2 files in the System32 directory was causing this error in my situation. Somehow, the installation script was not identifying that these files were already installed (or improperly installed) and failing to properly set them to be installed again.

SOLUTION:

Steps:

1) Check to make sure that the 2 Windows services above are not running (or not installed).
2) Rename/delete the 2 associated service DLL files (this will only be possible once the services are stopped)
3) Run the installation again.

If all goes well, the install should now run without any issues.


Hope this helps since many people (including myself) have spent a lot of time (and HP Support chats) trying to find a workaround for this issue.

If you find this solution helped you out, please feel free to make a small donation to my PayPal ;)

Jun 26, 2008 | HP LaserJet 3055 All-In-One Printer

2 Answers

Fatal error msi.webreg


hmm..did you run disk clean and defrag, after uninstall?

Jun 16, 2008 | HP DeskJet F380 All-In-One Printer

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