Question about Canon (6981A002AA) for imagerunner 2200, 2800, 3300 Print Server

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Gray Lines print onto copies

Every copy has a light gray horizontal line and two small specks across the top of each page. I've cleaned all the obvious areas. Is there something on the inside that I could be missing?

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More than likely its your drum unit could be upper fuser film but prob the drum

Posted on Oct 12, 2009

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1 Answer

I am getting horizontal lines on the printed page. the quality of the print if fine for the exception of the three horizontal lines. The first line is about one inch from the top of the page, the seco


Is it prints or copies or both? If it's copies, clean the document feeder glass - small strip. What make/model? Laser? If laser, check the fuser roller

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Savin 2545 document feeder gives a gray band on the copies


Yes - surprisingly - we had the same problem, the gray stripe along the side of the page only showed up when the original was fed through the document feeder on top. Cleaned the small area of glass under the feeder repeatedly with no change to the resulting stripe, but then while cleaning the upper roller, above the area of glass where the scan lamp illuminates during the copying from the ADF, we found a small piece of paper adhering to the top roller in the paper path, cleaned it off, and no more band. We didn't see the bit of paper on the upper roller until we rolled it while cleaning. Still can't figure how that made a stripe....but hope this helps you.

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1 Answer

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Only known causes are a dirty corona wire or a dirty/bad drum. If you know the drum is good, a thorough cleaning of the drum and cleaning the corona wire should clear up your printing.

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Try print from a pc, if those lines still appear then you should replace the drum unit. If not then clean the copy glass and the scanning mirrors.

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O.K. guys,

the problem is with the smaller glass on the left.
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