Question about Brother MFC-7820N Printer

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Brother (photocopier, fax and scanner machine) says << back cover open. close back cover>> but the back cover (or at least what i think is the back cover) is closed. I even opened and closed it again but the same message still appears. I also unplugged the cord. Still the same message.

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I have fixed this problem on my 7820n printer by brother.

open the back door, then inside there will be a black colored other kind of like door that pulls back away from the roller. on this inner door is a black long thin plastic lever that runs from about the center of the inner door to the right. on the right end of it is a lever that slides along a curved increase on the right side wall. when both doors are closed this right end of the rod or lever moves up to close the gap between what is the sensor. this long thin plastic rod had snapped out of place and when i snapped it back in making sure the spring was correctly installed on the left end of it and the middle part of the rod slid correctly in its groove...the right end of the lever correctly closed the gap on the sensor (when both doors are closed) and the back door open error went away.

So that's how you really fix it!!!!

James Hilliard - Totally super awesome guy! hee hee

Posted on Feb 12, 2010

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Posted on Jan 02, 2017

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Dcp 7055 brother printer in error - print unable ec


This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.

  1. Check for foreign objects, such as a clip or ripped paper, inside the machine.Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.
  1. If the error continues to appear, the machine may have a mechanical problem.If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine:
Note
    In order to transfer data from your fax machine to another, you must have the station ID programmed in your fax machine.
Step1: Transfer the Fax Journal Report
  1. Press Menu/Set on the Control Panel of the machine.
  2. Press the up or down navigation key until Service appears on the LCD. Then press Menu/Set.
  3. Press the up or down navigation key until Data Transfer appears on the LCD. Then press Menu/Set.
  4. The LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the report. Press Start.
Step2: Verify and Transfer faxes in memory
Step3: Reset the machine After the Fax Journal Report and faxes in memory are transferred to another fax machine, disconnect the Brother machine from the power source for several minutes and then reconnect it.
If the message continues to appear on the LCD, do the following based on your country:
<USA>If your unit is still within warranty, try to locate a Brother Authorized Service Center in your area or google to obtain contact information for the appropriate Brother Customer Service Center.
If you are out of warranty, use the link to locate a Brother Authorized Service Center in your area.

Aug 04, 2013 | Office Equipment & Supplies

1 Answer

Get an 'unable to print 6f' error for my MFC-8370 machine.


https://help.brother-usa.com/app/answers/detail/a_id/145079/~/unable-to-print-6f


https://help.brother-usa.com/app/answers/detail/a_id/145079/~/unable-to-print-6f


"Unable to Print 6F"
The message "Unable to Print 6F" will appear on the display for one of the following reasons:
i. A foreign object, such as a paper clip or ripped piece of paper, is stuck in the machine;
ii. Mechanical malfunction.
To attempt to clear the error, continue to step 1.
1. Using both hands, use the finger holds on each side of the machine to life the scanner cover into the open position.
- Do you see the scanner cover support arm located on the left side of the machine?
- If yes, go to step 2.
- If no, verify you have opened the scanner cover (as in the image above). If the document cover was opened, you won't see the scanner cover support arm. Close the document cover and go back to step 1 to open the scanner cover.
2. Carefully check the left (2) and right (3) hand corners and the center inside the machine and remove any paper scraps that may be jammed.
3. Using your hand, move the print head from left to right, checking carefully for any paper scraps stuck under the print head. Remove any if found.
If the print head is in the right-hand corner, press and hold down the for at least 5 seconds until the print head moves to the middle. This will allow you to check the right corner inside the machine for any paper scraps.
4. Leave the scanner cover open and turn the machine around so you are looking at the back of the machine.
5. Open the Jam Clear Cover (1) on the back of the machine.

6. Check inside for any foreign objects or jammed paper. Remove it found.
7. Close the Jam Clear Cover, then turn the machine back around to the front.
8. Lift the flat-bed scanner cover to release the lock (1), then gently push the scanner cover support down (2) and close the scanner cover (3) using both hands.
- If "Unable to Print 6F" still on the display, go to step 10.
- If "Unable to Print 6F" has cleared, go to step 11.
10. Unplug the machine from the power outlet for approximately one-minute, then plug it back in.
- If "Unable to Print 6F" still on the display, go to step 12.
- If "Unable to Print 6F" has cleared, go to step 11.
11. Print a Print Quality Check Sheet (PQCS).
a. Press on the Touchscreen.
b. Press Test Print.
c. Press Print Quality.
d. Press OK. A PQCS will print.
- If the PQCS print successfully, your machine is working properly. The issue has been resolved.
- If the PQCS doesn't print because "Unable to Print 6F" reappears and you have not cycled the power, go back to step 10.
- If the PQCS doesn't print because "Unable to Print 6F" reappears and you have cycled the power, continue to step 12.
12. Your machine will require service. Any faxes received while the error message is on the display will automatically go into the machine's memory due to the product's inability to print. If there are faxes in memory, you can transfer them to another fax machine so they are not lost.
- If you don't want to transfer faxes, go to Warranty and Service Options.
- If you want to confirm and transfer received faxes in memory, go to step 13.
13. Transferring stored faxes to another machine.
To transfer data from your fax machine to another fax machine, you must have already programmed the Station ID in your machine prior to getting the "Unable to Print 6F" error message. If you did not already have your Station ID programmed into the machine before getting the error, you will not be able to transfer faxes in memory. Continue to Warranty and Service Options.
a. Press to temporarily interrupt the error message.
b. Press on the Touchscreen.
c. Press All Settings.
d. Press ? or ? to display Service. Press Service.
e. Press Data Transfer.
f. Press Fax Transfer.
- If "No Data" appears there are no faxes in memory to transfer. Press , then continue to Warranty and Service Options.
- If there are faxes in memory, the display will prompt to enter a fax number. Enter the fax number including the 1 plus the area code, then go to step g.
Warranty and Service Options.
Warranty and Service Options:
Your machine has a two-year limited exchange warranty. You may use the link below to find a Brother-authorized service center in your area. You may also contact Customer Service for additional warranty options.
Locate a Brother Authorized Service Center:
https://www.brother-usa.com/service/

Contact Brother Customer Support:
https://www.brother-usa.com/askus/ Click here to display all models covered by this answer.

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Nov 10, 2012 | Brother MFC-8440 All-In-One Laser Printer

1 Answer

Mfc-j825dw keeps saying scanner cover is open and its not. how do i fix this


short of returning it for another look to see if the lever where the cover closes is not got tape or something preventing it from seeing the door is shut.

Aug 27, 2012 | Brother MFC-J825DW Wireless All-in-One...

1 Answer

Back cover open message although cover is closed


Open the top and back covers. If you see any jammed paper or
other item, gently pull it out, then close the covers. If the error message
remains, open and close the covers again. If the FAX/MFC cannot reset
itself and return to the date and time prompt, it will display MACHINE
ERROR XX. Please call Brother Customer Service
and tell them the Machine Error number at:
In USA:
1-800-284-4329
In Canada:
1-800-853-6660
In Montreal:
1-514-685-6464

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1 Answer

I have a brother MFC - 490CW... There is a printing error that reads Unable to print 70


There are several issues that can cause an Unable to Print message. Try the following in succession until the printer works.
1) Get a lint free cloth and clean the encoder strip. Lift the scanner unit until it locks open and slide the print head to the right if it isn't there. The encoder strip is in front of the white vinyl band. There is a warning to not touch the encoder strip - this applies to touching it with your hands. Grab the encoder strip (both sides) with the cloth. Wipe vigorously from one end to the other and return at least three times (left to right then right to left each time).
2) Check for any foreign objects (paper or anything else) in the print head path. Use a flashlight to check the corners of the unit. Check under the print head (including that right hand side where it rests during the cleaning of the encoder strip). Move it to the left to check if you moved it to the right.
3) Open the back Jam Clear Cover and check for any jammed paper. Remove anything you find that doesn't belong. Close the Jam Clear Cover.
4) Now close the scanner unit. (If you do this before opening and closing the Jam Clear Cover, the error will not reset at all.) If the error is not cleared, clean the encoder strip again.
5) If the error continues to persist, cycle the power by unplugging the printer for at least two seconds. Then plug it back in.
6) When the error message is gone, run a test by printing the Help List. Press Menu and select Print Reports > Help List and then press Black Start.
7) If the report prints, you have fixed the printer. If it doesn't print and you have cycled the power, the unit needs service. If it is under warranty contact Brother. Before having the unit serviced transfer any faxes in memory to another fax machine if you can. To do this you need to have set a Station ID for this printer (before the error message). If you do have this set, press Menu and go to Service > Data Transfer > Fax Transfer. If you are prompted to enter a fax number, you have faxes in memory. Enter the fax number of the unit that can store the faxes and press Black Start. (If No Data appears, there are no stored faxes. Press Black Start to exit the menu.)

I hope this helps.

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1 Answer

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1 Answer

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1 Answer

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2 Answers

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1 Answer

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HELLO! OPEN THE BACK DOOR AND CHECK IF THE SENSOR FELL OUT, IF YES PLEASE SNAP IT BACK IN WITH OUT BREAKING IT

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