Question about Tomtom ONE GPS Receiver

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Home did not install automatically. what to do next? I CONNECTED MY TOMTOM TO MY COMPUTER BUT IT DID NOT INSTALL.WHAT NEXT?

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Navigate to your tomtom and double click setup.exe or install.exe (sorry can't remember which it's called but you will have one or the other not both) to navigate to you tomtom.....
...1. Make sure you PC's sound is on (this is simple but helps)
...2. Plug your TomTom into your PC (you should here a "boing" noise from your PC
...3. (depends on your version of windows) XP, Click start -> My Computer -> Tomtom
Vista, Click "Windows Logo" (bottom right) -> Computer -> Tomtom
...4. Double click on Setup/Install.exe
...5. Follow on screen instructions

Posted on Nov 11, 2009

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Posted on Jan 02, 2017

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1 Answer

How do I update my Tom Tom GPS on computer?


    1. To check for an updated application version do the following:
      1. Connect your TomTom device to your computer and switch it on. ...
      2. If HOME does not automatically check for updates, click Update my device in the HOME menu. ...
      3. If a new application is available, it is listed on the next screen. ...
      4. Click Done.
      More items...

      How do I update the software on my device? - TomTom

      us.support.tomtom.com/.../how-do-i-update-the-software-on-my-... TomTom
    Feedback
  1. How do I update the software on my device? - TomTom

    us.support.tomtom.com/.../how-do-i-update-the-software-on-m...

    TomTomAug 28, 2015 - To check for an updated application version do the following: Connect your TomTom device to your computer and switch it on. If HOME does not automatically check for updates, click Update my device in the HOME menu. If a new application is available, it is listed on the next screen. Click Done.

Dec 25, 2015 | GPS

1 Answer

Where can i found my activation code?


Follow the below mentioned steps to activate your device :
1
Connect your TomTom to your computer using its provided USB cable.
2
Press the "Yes" button on your TomTom's touchscreen when it asks if you'd like to connect your TomTom to your computer.
3
Open TomTom Home. Click "Start," choose "All Programs," find TomTom Home's folder and double-click its icon.
4
Click "Use my activation code."
5
Enter your activation code into the empty field next to "Your activation code."
6
Click "Next."
7
Wait while TomTom Home automatically uses the code your provided it.
In case of any further assistance please reply back.

Apr 17, 2011 | Tomtom ONE GPS Receiver

1 Answer

How do i update my Tomtom 3RD Edition (1GB) GPS Systems for free i would appreciate it if you have an answer thanks.


Hi, I was having trouble too and have found the manual for the 3rd edition online
http://download.tomtom.com/open/manuals/one3rd/refman/TomTom-ONEv3-en-GB.pdf

I'm following these instructions:

Installing TomTom HOME
Install TomTom HOME on your computer in the following way.
  • Connect your computer to the Internet and then connect your TomTom ONE to your computer using the USB cable.
  • A pop-up window appears. Select Run TomTom HOME. Click OK and follow the on-screen instructions.
  • If the pop-up window does not appear, browse to the TomTom device on your computer and run the file named Install TomTom HOME.
  • TomTom HOME is also available for download from the TomTom website.
  • For more information visit www.tomtom.com/home
  • Once installed, TomTom HOME will start automatically whenever you connectyour TomTom to your computer.

Hope this helps, Lynsey

Jan 06, 2011 | Tomtom ONE 3rd Edition GPS

1 Answer

How can I make my tomtom find local places I want?


I hope you have TomTom home installed on your computer. If you already have it, then it is pretty simple. Else, follow this procedure. 1. Connect the USB cable to the TomTom. (connecting this end is difficult, so connect this end before you power on. In fact, this is the only part I hate about a TomTom) 2. Switch on the TomTom. 3. Turn your computer on. Once the booting of the computer is finished, 4. Connect the other end of the USB cable to your computer (note Tom should be on at this point of time) 5. wait a few seconds. 6. You computer will first install Tom and then ask you whether you want to install TomTom home software. say yes and complete installation. (just follow the screen prompts) 7. Create a login (register) and password. If you have already have all this done earlier. follow this procedure. Connect tom to your computer open TomTom home software. wait till it update and settle to the Tomtom home home interface page. It will say manage your Tom the easy way here on top. And you will see a few buttons with: Add map, Add traffic, voices, safety camera etc. click on Add traffic, voices, safety camera button. On the page that opens, Click on Point of interest button. On the next page that opens, you will see a list of POIs. The easy way to find what you want here is to use the box next to search. Type in Home depot and click on search. You will see list of Home depot locations. I guess you are looking for Canada home depot locations. If yes, scroll down to Home depot Canada. select it and click add. Wait till that information is added to your Tom. once finished close Tom home software and safely remove your Tom from computer. Switch off Tom. switch on Tom. Search for Home depot in your POI list. This time around you will see you get one that is closer to you provided the latitude / longitude information is there in the list you downloaded. Most chances are that it will be there.

May 03, 2010 | Tomtom XL 330S GPS Receiver

2 Answers

Tomtom will not connect to computer press yes on tomtom as instructed to connect to computer but nothing happens. need to install european maps


This is not a solution, it is a new problem
my tomtom was working fine until I connected it to my computer using the latest TomTom Home. It now flashes a white cross and TomTom Home says "No device connected". My TomTom is useless now and does not work anymore.

Oct 20, 2009 | Tomtom One XL GPS Receiver

3 Answers

How do I update my tom tom xl once it is plugged into my computer?


you need to download tomtom home from the tomtom site. it will do it almost automatically.

you can download tomtom home HERE 744b387.gif

just choose your operating system, then after you run it on your computer, just follow the on screen instructions.


bill 0654222.gif

Oct 14, 2009 | Tomtom One XL GPS Receiver

2 Answers

Cannot make TomTom HOME recognize my device


Sounds like you are trying to install tt home from your tt device. Go to the tt website and download from there.

Mar 01, 2009 | Tomtom One XL GPS Receiver

1 Answer

There are no speaking directions on my TomTom GO720 e.g. for 'turn left' or 'take the next exit' or 'continue for 3 miles'. It only beeps for speed cameras etc. We have ticked all the boxes on the sound...


Hi there

As the TomTom is making beeping sounds, its a good indication that its not a hardware fault, it sounds to me its a software issue.

What you could do is try to reinstall the voices on your device. To do this, follow these steps:-

I presume you have TomTom Home installed already, if not you can download it from
http://www.tomtom.com/home

STEP 1 Make a Backup
  • Connect your TomTom to the computer and switch it on
  • Open TomTom Home
  • Click on 'backup and restore' and make a backup if you haven't done so already
Once the backup has been made, please do the following:-

STEP 2 Remove the existing voice files
  • Open My Computer, you will see the TomTom as two removable drives, one will be the internal memory and one will be for the SD card slot on the device.
  • Click into the Internal memory drive, you should see a whole load of files and folders.
  • You should see a folder called LoquendoTTS or Loquendo, click into this folder and delete the contents (all the files and folders inside the loquendo folder)
  • Go back to the root directory of the TomTom and delete the folder 'Voices'

STEP 3 Download and Reinstall the voices via TomTom Home
  • Go back to TomTom Home
  • Click on Add Maps, traffic and Voices
  • Select Voices. Loacate the voice of Jane and Tim and add them to your device
  • Go back to the main menu of TomTom Home, click on Add Maps, traffic and Voices -> Computer Voices and install the voice of Kate or Simon (UK English computer voices)
  • Close TomTom Home and also Close it from the system tray. (in the bottom right hand corner of your screen down by the computer clock, you should see a red icon for TomTom Home, Right click on it and choose 'exit')
STEP 4 Install the Clear Flash Tool from TomTom
  • Once Home has closed completely, please download and install the clear flash tool from:- http://www.tomtom.com/updates/clear_flash/clear_flash.exe (Home must be completely closed, otherwise it may not install correctly)
  • Accept the license agreement and keep pressing the Next arrow until the clear flash tool has installed.
  • Your device will start flashing to say there is some activity on your device
  • When your device has finished flashing on the screen (might take a minute), use the 'safely remove hardware' feature of your PC to disconnect the TomTom
  • Switch the TomTom off then take it out of the dock.
STEP 5 Test the voices

  • Switch the TomTom back on, but not connected to the dock
  • Let it load up to the main navigation screen
  • Tap onto the menu and tap onto 'Change Preferences -> Voice Preferences'.
  • Select a non-computer voice i.e. Jane or Tim and press test. You should now hear the voice instruction
  • Try selecting the voice of Kate or Simon i.e. the computer voices, and press test, you should now hear the computer voice.
This should get the voices working again, if not it might be worth giving TomTom Support a call and they can talk you through it.

Hope this works for you

regards

The Warlock

Sep 17, 2008 | GPS

2 Answers

TomTom device frozen


If your device freezes at the start-up screen after you turn it on or your device is looping, the TomTom application may not be installed properly.

See some examples of start-up screens here. The image may vary on previous TomTom devices or if you have replaced the image.
2352_02.gif 2352_07.gif 2352_03.jpg 2352_04.jpg 2352_05.jpg 2352_06.jpg
Before you begin, make sure you have TomTom HOME installed on your computer (www.tomtom.com/home ).


To solve this, follow the steps below.
Remove the current application

1. Connect your device to your computer using the USB cable or dock.
2. Reset your device.
3. Turn on your device by pressing the power button for 5 seconds.
  • Your device should automatically connect to the computer upon reset. If your TomTom device asks you if you want to connect to your computer, tap YES.

4. Run TomTom HOME.
5. In the Main Menu of HOME click on Remove items from my device.
remove_items_from_my_device_uk.gif 6. Click on the plus symbol homeplus.gif next to Applications. Click in the checkbox on the right to select the application.
7. You will be prompted to confirm the selection, choose Yes.
8. Click on Remove selected items.
2352_08.gif 9. Choose OK.
10. You will be asked to copy the item to your computer before removing, do not copy the item. Instead, choose Back.
The application will then be removed.


Reinstall the TomTom application:
1. Start TomTom HOME.
2a. If you previously updated your device on this computer, click Add Maps, Traffic, Voices etc. and then click Items on my computer.
You can install the application by clicking the plus symbol homeplus.jpg and then Add.

654_03_us.jpg
2b. If you never updated your device on this computer, click Update my device.


attention_25.gif If HOME asks you to Unplug your TomTom device, try clicking OK first. If HOME notes that a problem has occured, click Back.




3. HOME offers to download and install the latest version of the TomTom application.

1732_application_update_us.jpg
4. After the application has been installed, click Done and then click Device > Disconnect Device.
disconnect.jpg
Your device should now start-up again. Since you have reinstalled the application, please allow a full 2 minutes for the TomTom device to fully boot.

Aug 22, 2008 | Tomtom ONE 3rd Edition GPS

2 Answers

Tom tom one usa nd canada


here is a possible solution from TomTom tech support:

To solve this, use TomTom HOME to install the application. Follow the steps below:
  1. Install TomTom HOME on your computer, if it isn't already installed. You can download the latest version of TomTom HOME here: www.tomtom.com/home

  2. Connect your device to your computer and switch it on.

  3. TomTom HOME opens automatically and checks for updates. If it does not automatically check, do one of the following:
    • In HOME 1.x select Device > Update now from the menu bar.
    • In HOME 2.x, click Update in the HOME menu.

  4. When you are shown a list of available updates that you can download, make sure that you select the check box for the TomTom application.
TomTom HOME downloads and installs the latest version of the TomTom application for your device.

Nov 28, 2007 | Tomtom ONE GPS Receiver

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