Question about Dell 810 All-In-One InkJet Printer

2 Answers

Dell 810 giving Incompatible Ink Cartridge error message

I have a Dell 810 All-in-one inkjet printer. After getting fed up paying Dell's high prices for replacement ink cartridges, I purchased a compatible ink cartridge from somewhere else. I worked fine and I had no problems printing. It started getting low on ink and all of a sudden I started getting "Replace cartridge" messages. I bought another Dell cartridge from Dell this time and installed it. Now the printer won't print and keeps popping up an "Incompatible Ink Cartridge" error screen/message. I tried uninstalling and reinstalling the printer but toward the end of setup, the incompatible message popped up again and I can't use the printer. There is a Dell cartridge in the printer! I know (NOW) that I shouldn't have used a non-Dell cartridge but how can I fix this problem? I don't want to throw the printer away but it's looking like that may the solution right now. Any help?????

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  • Anonymous Mar 06, 2008

    I have the Dell 964 with the identical problem, I was able to switch back and forth with the old cartridges refilling them and resetting the machine as in the first tech repair. This made the printer work with the refills. Thanks for tech tip.

  • Anonymous Mar 12, 2008

    I have HP C6180 photosmart all-in-one and installed a compatable ink cartridge and error noted as "replace empty cartridge" and I know it is

    a new cartridge before the replacement the printer would at least print in

    black not color and now I have replaced with a original mfg cartridge and

    now will not print at all. what is the solution? frantic as I can not print out

    a refund form for the ink in errror that caused the problem to start with.

    jwayne9742@yahoo.com

  • Emjabr Mar 28, 2008

    I've had exactly the same problem described above with my Canon Pixma
    MP210. I've tried the solution above, but i'm still getting the same
    problem. Also, I've tried trying to print with only the black cartridge
    (which is an official one, unlike the refilled colour one), and this
    still doesnt work - it says that both the blank and colour cartridges
    are "incompatible", even when the colour cartridge isnt in, and the
    settings have been changed to printing only with the black cartridge.
    Any ideas?

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I've had this same problem with my Dell 924 printer. I've tried all of the mentioned solutions and none worked. Paid almost $60 for 2 new Dell brand Ctg. and the printer still says "Incompatable Cartridge". It seems as though Dell is punishing me for not buying their supplies and they have disabled my printer. This should be illegal since the printer belongs to me, not Dell.

Posted on Dec 09, 2009

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Hi try these steps

STEP: Disconnect and Reconnect the Printer Power Supply
Top of Form 1
Bottom of Form 1

Unplug the power cord from the wall socket.
Disconnect the power supply from the back of the printer.
Wait 15 seconds.
Reconnect the power supply to the back of the printer.
Plug the power cord back into the wall socket

STEP: Clean the Contacts and Wick the Ink Cartridge
Ensure the printer is powered on.

Lift the scanner unit.

Open the cartridge latches and remove the cartridges from the carrier
Take a clean, damp cloth and wipe the nozzle of the print cartridge from front to back.
Turn the cartridge so that you are looking at the contacts on the back side of the cartridge
Using a clean dry cloth, wipe the contacts so that no dust or other contaminants are visible
Clean the contact inside the printer with the dry cloth used to clean the cartridge contacts.

Replace the cartridges in the carrier and close the scanner unit.
STEP: Verify Each Cartridge Carrier Has an Ink Cartridge
Check to make sure the left cartridge carrier contains a black or photo ink cartridge.
Check to make sure the right carrier contains a color ink cartridge.
Remove each cartridge and examine it to make sure the protective tape has been removed from the contacts and the print head.
Replace each cartridge in the proper carrier.

Let me know the status.

Regards

Posted on Feb 09, 2008

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Posted on Jan 02, 2017

Anonymous

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SOURCE: Dell 810 All-In-One InkJet Incompatible Ink Cartridge error message

Well, first off ,it's dell's fault, not yours. Even Official Dell cartridges are temperamental at best. The cartridge error you are explaining is common with Dells. They even have what's called a marriage issue, meaning the cartridge will work in only one single printer. However, I'm not sure how to fix it. Sometimes, you can install a new one and the other cartridge you never touched gives you fits, and goofs up. I'd say get a new printer. Dell is increasingly getting more stingy with their ink, and truth be told, I don't think their quality (*lexmark makes dell, so stay away from them too) matches HP or canon. If you want the best cost per page, get a canon that has individual ink cartridges. They are easy to refill, and print a great picture. You pay more $$ up front, but you'll save a ton in the long run

Posted on Jan 07, 2008

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1 Answer

How do I remove ink cartridge?


Lift entire top portion of printer--should pop up and stay up on an arm. Ink cartridge will slide to the middle so you can simply pull it out, paying attention to how you remove it so you can put the new one in the same way (after removing the tape from new cartridge!) Supporting arm has a spot where you can squeeze it, to get it to close again.

Mar 20, 2010 | Dell 810 All-In-One InkJet Printer

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Replaced ink in printer with generic ink cartridges and error message 1203 came up.


A person might notice that buying new, name brand, ink cartridge for printer rapidly becomes quite an expenditure. Nonetheless, there are quite a lot of different methods to find the equal quality standard for a alot lower price. Your primary options are: name brand (OEM) ink cartridge for printer, matching generic ink printer cartridges or remanufactured ink printer cartridges.
When you are purchasing a replacement photo printer cartridge, consumers do have choices. It’s frequently assumed that shoppers are required to buy the expensive, name brand, cartridge for laser printer from the manufacturer, or the service contract will become void. Their belief merely is not correct. By law, the use of compatible replacement inkjet printer cartridges does not render null and void the printer makers guarantee. In truth, you can choose to get less pricey compatible cartridge for laser printer, or remanufactured cartridges, often with a realized savings of between 40% and 75%. All chief ink laser printer cartridge brands have matching versions, including IBM, and Xerox.

Name Brand Inkjet Cartridge for Laser Printer
Nearly all major makers of laser printers also create the replacement inkjet printer cartridges that are best matched for their particular laser printers. This option is ordinarily the most expensive, and in a lot of situations it is the lone choice available if you happen to get a new laser printer whose producer implanted computer chips in the ink printer cartridge. The point of this chip may possibly be to regulate the color ink flow, limit the cartridges use, or to standardize the cartridge in alignment. Nevertheless, if you pick out a similar, or remanufactured, cartridge for laser printer, it might not be able to interconnect with the laser printer and may harm the laser copier or cause it to quit working.

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1 Answer

Remove and replace ink cartrige



  1. Write down the printer name and brand.
  2. Remove the empty cartridge and check the writing on it. If it has any bold and big numbers on it, write these down.
  3. Go to office supply store and give the clerk your notes.
  4. Make sure you get the right one and take it home.
  5. Check to be sure your printer is on.
  6. Open your printer's lid.
  7. Take out the old cartridge and put inside a small ziploc if you want to.
  8. Dispose of the old cartridge. Or if possible, have the cartridge recycled.
  9. Unpack new cartridge and place inside the printer.
  10. Print a test page.
  11. Reconfigure printer heads for best quality.


May 22, 2009 | Dell 810 All-In-One InkJet Printer

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Printer ink


You can use refilled toner cartridges or off-brand compatible toner. The plus side to this is they are far cheaper and they do work. The down side is that they may increase wear on your printer and if they are the cause of a printer malfunction your Dell warranty is not required to fix the problem. It's a calculated risk--one which I personally take (three or four replacements of toner save enough to buy a new printer).

May 05, 2009 | Dell 5110cn Laser Printer

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Can't change ink on dell 810. what do I do first? I don't know how to change ink in dell 810,I couldn't see how to take old one out as well and how to put new one please


Lift the priner unit lid on the printer llift he print cartridge lid,
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

Press down on the ink cartridge lever to raise the ink cartridge lid.
Remove the old ink cartridge.
Dispose of the old cartridge properly.

If you are installing a new ink cartridge, remove the sticker and transparent tape from the back and bottom of the ink cartridge.

Insert the new ink cartridge.

Snap the lid closed.
Lift the printer unit, and hold the scanner support up while lowering the printer unit until it is completely closed. Let me know if you have any questions.

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Dell cartridge are quite expensive, and refilled and non original cartridge are often not accepted by Dell printer. If you use non original cartridge often you keep getting this message unless you replace both cartridges.
Be also careful also if you use refilled, sometimes refilled can leak all over the inside of your Dell printer right when ink is coming to the end.
In your case try replacing both cartriges at the time, this usually clears the error.
A suggestion: Dell small inkjets are sold at a price often inferior to the cartridge set price, and now you know why, ask the price for a new Lexmark, HP, Epson,Brother, Canon etc. next time you have to replace a cartridge set, it may be worth buying a new printer.
Apart small inkjet sector, Dell produces excellent laser printers, computers, laptops and more.

You can read more opinions on small dell inkjets here or using google.

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If you have had the cartridge refilld just press the continue rtab on the window

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clean the cartridge head and then reinsert the ink cartridge

May 12, 2008 | Dell 810 All-In-One InkJet Printer

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Dell 810 All-In-One InkJet Incompatible Ink Cartridge error message


Well, first off ,it's dell's fault, not yours. Even Official Dell cartridges are temperamental at best. The cartridge error you are explaining is common with Dells. They even have what's called a marriage issue, meaning the cartridge will work in only one single printer. However, I'm not sure how to fix it. Sometimes, you can install a new one and the other cartridge you never touched gives you fits, and goofs up. I'd say get a new printer. Dell is increasingly getting more stingy with their ink, and truth be told, I don't think their quality (*lexmark makes dell, so stay away from them too) matches HP or canon. If you want the best cost per page, get a canon that has individual ink cartridges. They are easy to refill, and print a great picture. You pay more $$ up front, but you'll save a ton in the long run

Jan 07, 2008 | Dell 810 All-In-One InkJet Printer

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