Question about HP PhotoSmart C4280 Laser Printer

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Turned it on and it says paper jam. There is no

I just turned it on and it says paper jam. There is no paper in printer, I didn't even try to print anything???? Pressed OK and it still says paper jam.

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Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

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Posted on Jan 12, 2010

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