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When scanning error appears.

Prints and copies fine but regularly when trying to scan comes up with error 'USB not connected'. USB is properly connected, have tried shut down and reboot but at a loss. Any advice?

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Change usb cable... still same problem then you have a bad usb board in the printer...

I’m happy to assist further over the phone at https://www.6ya.com/expert/norman_d2fa496dce30c65d

Posted on Dec 22, 2009

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1 Answer

Lexmark s605 won't make a copy


Check settings from computer, try to send command from computer to scan and copy. May have to plug usb cable in to access all settings unless it's wireless only.

Apr 01, 2014 | Lexmark Office Equipment & Supplies

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Can print but not scan


Issue The error message 'An error occurred while communicating with scanning device' appears on the computer running Windows XP.This error occurs while using the HP scanning software. If the error message appears on the computer while scanning from a networked product, click here to troubleshoot scanner communication errors for the networked product (c00897542) (in English). This document does not cover the communication error message on networked products. Solution Beforeproceeding with the solutions in this document, use the product to makea copy in order to make sure that the hardware is functioning correctly. Ifthe copy function does not work, this document will not help resolvethe issue. Search the HP Web site for a document covering the errormessage that appears on the computer while copying. Ifthe copy function works, try each of the following solutions in theorder presented. After completing the steps for each solution, test theproduct. If the product still does not work, then proceed to the nextsolution.
NOTE: Someof the following solutions require that the computer be restarted.Consider printing this page or creating a bookmark to it, so that itcan be referenced after restarting the computer. Solution one: Restart the All-in-One and the computer Follow these steps to restart the product and the computer.
NOTE: Make sure that the product is connected directly to an electrical outlet and not through a surge protector or power strip.
  1. Turn the power to the computer off.
  2. Press the power button (c01453128.gif) to turn off the product.
  3. Wait 10 seconds.
  4. Restart the computer.
  5. Press the power button (c01453128.gif) to turn the product back on.
  6. When the computer restarts, try the scan again.
  • If these steps resolved the issue, you do not need to continue troubleshooting.
  • If the issue persists, continue to the next solution.

Oct 31, 2008 | HP PhotoSmart C4385 All-in-One Printer

1 Answer

Bizhub C652 has horizontal lines.


its important to find out whether the \'lines\' are in scan direction/ or only through Radf or only from scan glass,

if the lines are only showing when documents are fed throught the Radf, then the problem lies with the document scan plate( left of the main glass platen (about 2" in width)) or with the scan plate blade cleaner

if the lines ONLY appear when copying from the Glass then the issue lies within the optics (probably nothing more than a clean will be needed)

another question would be to ask if the lines are solid (black line overprinting image) or if they are \'missing\' lines where the image has failed to copy, sometimes it can be hard to work out which side the fault lies,so try shaded greys as a copy original .

if the scan lines are appearing on both Radf and Glassplatten ,mode then the issue may be dirty optics/ccd sensor or it could e an indication of the ccd failing or image control pwb in error while interpreting the image file.

what to do

1) place a grey sheet of paper in the Radf and have the copier photocopy both sides of the original and print to single sided sheets ( so the printer turns the original over to complete the task)

observe the result.

2) have the copier photocopy directly from the platten glass- single sided.

observe the result.

ckeck to see if the error has appeared on both sets of prints ,

if the error has only appeared in the first set of prints then the issue may be a tiny DOT on the slit glass (left of platten) - a dot on this glass will indeed appear as a Line as the original is scanned across the glass.

hhope thhis helps

Feb 19, 2014 | Konica Minolta Bizhub C652 Color&b/w...

1 Answer

I/O error when trying to scan. Used to work OK


Good day Sir,
These are my suggested solutions.
  • There ma be a copying or printing job in progress. When the job is complete, try your job again.
  • The selected port is currently being used. Restart your computer and try again.
  • The scanner driver is not installed or the operating environment is not setup properly.
  • Ensure that the machine is properly connected and the power is on, then restart your computer.
  • The USB cable may be improperly connected or the power may be off.
Thank you and God bless.

Nov 19, 2009 | Samsung SCX 4200 All-In-One Laser Printer

1 Answer

Exact same problem as OP


Canon support was able to help me with this issue.

First, scanning with the MF Toolbox is only supported via USB, not across the network (scanning across the network generally does work but you need another application that supports it). Second, you must make sure that you have switched the device into USB scan mode. Press the Scan button on the device. If the display says "Network scanning" press it again until it says USB Scanning. From then on, scanning works beautifully.

Aug 22, 2009 | Canon ImageCLASS MF4370dn Laser All-in-One...

2 Answers

How to print a regular document from Microsoft Word, Excel.


Instead of pressing the start button to print, you need to press the small ON/OFF button. The start button works to copy/scan. But to print, you will need to turn the printer on first. Once the printer is on, the computer should recognize it fine and allow you to print from your applications.

Jul 13, 2009 | Kodak EASYSHARE 5300 All-In-One InkJet...

1 Answer

Scanner & Copier doesn't work


If you get this error when trying to scan from the computer try starting the scan directly from the device and see if that works. If not, unplug and replug the USB cable(assuing you are connected to the computer via USB cable) and install the driver, if you get any plug and play prompts. Let me know if this doesn't work.

May 06, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

C4200 - says USB not connected when trying to scan


This is a HP hardware/software error and HP has not fixed it.

The C4250 may report that "USB is not connected" but the printer works just fine and when you use the Microsoft Scanner and Camera Wizard to carry out a scan, it works just fine too. So the error message is wrong.

The Microsost Scanner and Camera Wizard can be found on the Control Panel.

Mar 01, 2009 | HP Photosmart C4280 All-in-One InkJet...

1 Answer

Copier feature (Black or Color) only produces a Black page


I beleive you are not able to make a color copy, once try to scan from the computer or all-in-one to check whether the scanner mechanism is working properly or not, if the scan comes out fine then remove the color cartridge and clean the copper contacts of the cartridge with soft cotton cloth and also check the ink level of the cartridge, if the issue persists replace the color cartridge and if even the scan does not comes out good then there is an issue with the scanner mechanism.

May 14, 2008 | HP PSC 1315 All-In-One InkJet Printer

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