Question about Hotpoint WMA58 Front Load Washer

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It seems that the drum is spinning off its axis

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When a front load washer does not spin properly, the problem can be caused by failed axle that connects the pulley to the wash drum, or failed shock or (possibly) broken suspension springs.
Remove washer top, inspect the two or four springs holding the washer drum up. The whole drum should be able to "bounce" a little, when you press down on it.
Remove the lower front panel and with a flashlight, inspect the two shock absorbers. Both should attach up to the wash drum, but it is common for them to break, especially if the front load washer has been moved from one house to another without re-installing the lower brackets and the long bolts that secure the drum during the move.
If the springs and shocks are not damaged, with the top removed look down into the rear area. You will see a large pulley with a belt on it. If you see brown/black grease marks all over or obvious problem when you try to turn the pulley, you have found the major problem.
Please get back to me with what you find. OK?

Posted on Jan 03, 2010

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