Question about Funai PY90VG DVD Player/VCR

9 Answers

Funai DRV-B2737 Error message

Cannot record from VHS to DVD without the same error message appearing every time and preventing recording taking place -'Cannot record on this disk E4 54037380'.
There is nothing wrong with the discs -x8 - as recommended by Funai.
What can be done>

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  • 17 more comments 
  • joblog Feb 11, 2008

    dont know how to connect the device

  • Jacquieuk Feb 22, 2008

    We have exactly the same problem- no answers sorry

  • Anonymous Mar 14, 2008


  • patrickkk Mar 25, 2008

    yep same problem

  • n3syj Mar 26, 2008

    I am getting the same error message.

    All I am trying to do is record on to dvd.

    I contacted the help line and all they could do was suggest that i put in a cleaning disc which i did but am still getting the same error message. I am using the correct discs and the machine plays dvd,s o.k, so there is no problem with the laser.

  • Kdsouth Apr 04, 2008

    I've discovered that Funai have deliberately offered this machine, the DRV-B2767, in the full knowledge that the recording laser (not the playing laser - there are two) will fail. They have no 'back-up' repair system available for it and I suspect never intended to make this available as other manufacturers do.
    This must surely be an extremely cynical attitude for all of us having purchased this machine which Funai know will fail in less than 2 years. The advice they give to use a cleaning disc is pure nonsense in that it will not clean the recording laser at all.
    We all suffer from 'built in obsolescence' found in many household electrical goods but this takes the term to a much higher and, frankly, dishonest level. I intend to make this as public as I can through any agency who will listen via broadcasting, newspapers and government agencies who deal with sharp practice. I hope others will do the same.

  • Kdsouth Sep 12, 2008

    The 'solutions' provided for the problem of the Funai DRV-B2767 miss the point completely. It has nothing to do with 'copyrighted material' at all but it is a blatant failure of the machine and Funai surely know this. As for the 'solution' regarding using only DVD-R I can only say that insults those of us who have been trying to do just that. Using 2x speed discs, well, try and find them - anywhere!
    This problem rests wholely with Funai and I challenge them to solve it. I certainly won't entertain buying anything from them again and would recommend all other potential buyers to do the same.

  • Anonymous Oct 15, 2008

    I have same frustrating problem, bought the machine to enable me to copy my vcr discs onto dvd. Only managed to do three when it all of a sudden it decided to dish out error message 'can't record on to this disc' yet was managing fine, previously. Funai, gave me the same rubbish about dvd laser cleaner, this does not work.....

    L Mackay.

  • Anonymous Oct 30, 2008

    Yep same problem - now won't even play DVD's...

  • Anonymous Nov 10, 2008

    The reason i bought the Funai DRV-B2737 was because of the ability for it to copy from VHS to DVD which it did up until a few months ago.Now i am getting an error message when it tries to format the disc saying 'cannot copy to disk'. And going by what i have read from others on here it seems to be a design faly with the machine.I will be going back to Curries where i purchased the machine and going through proceedings about getting my money back.The guarantee has expired but i bought using mastercard so am protected to the fact that there seems to be a design problem here.

  • Anonymous Nov 27, 2008

    i have the same error code when trying to copy a vhs to dvd, or trying to copy of the tv, error code e-54037380 im not happy and will not be buying any thing else of them

  • iamwill Dec 24, 2008

    I have the same problem. I have tried a variety of DVD -r and +r. I am trying to copy home video's which do not have a copyright. I continue to get the same message but different codes. The codes are telling you its the wrong disc, disc needs cleaning etc. I have finally come to terms with the fact that it is not going to work again, ever. I have had this machine for nearly two years and have use it only a few times. Playing DVDs and videos is not a problem. Its just the recording, and that's why I purchased it. Stay away from this machine.

  • Anonymous Jan 07, 2009

    I also have the same problem. Bought the unit mainly to copy VHS to DVD. I've only used it 3 or 4 times in the last 18 months.Now suddenly I get the same error message about being unable to record to disk. I'm sorry to hear that so many other people have the same problem but I'm sure that Funai couldn't give a toss about it. I won't buy them again and I will advise everyone I know not to as well.

  • Anonymous Jan 13, 2009

    same problem - tried several discs and checking all conncetions but clearly this is a fault with the recorder.

    Do not buy this product!

  • baffledbabe Jan 19, 2009

    my machine has decided to be selective as to whether it will play pre recored DVD's and frequenly stalls during playback. The Funai helpline number is disconnected. I was debating whether to have a technician look at the machine with a view to cleaning the optical reader but in view of the comments posted on this site think that I'd be wasting my money.

  • Anonymous Jan 26, 2009


  • SallyMC Feb 04, 2009


    I too am getting the same error message when using 4x discs but seems to accept 2x discs. Strangely it worked on the first 6 or so 4x that I used over Christmas but now I just get the error message - have tried all 19 of them in case there were a few faulty discs, but all the same. I'm really cross about it as the 4x discs are reasonably expensive and it was pointless buying them. Any suggestions? I am happy to complain to whoever



  • Anonymous Feb 19, 2009

    I have the same problem as well the machine just keeps rejecting the disks I have tried the ones that the company recomended but they dont work. I went to a pound shop and tried a batch of DVd for a pound and they worked. The shop closed down so I tried other nothing works I have given up and got myself a new DVD recorder from Amazon Toshiba so far its great I will never buy Funai again anyone thinking of buying one avoide.

  • nomail710 Apr 25, 2009

    makes no difference what you want to record i have mine set up with a cctv camera so no copy right problem there this machine is just **** very poor reliability even with 2x discs the laser fails after a few months of occasional use



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I'd had this problem with my 2737 for quite some time but haven't had the time to fix this until now.
Just for the record it has one laser unit inside which fires off two frequencies one for read the other for write. Anyway, I've been repairing Playstation 1 and 2 and Xbox for years and the most common problem seem to be disc read errors caused by seemingly failing lasers or scratched/damaged discs.
The manufacturer sets these lasers at safe usable limits but after some use they start malfunctioning.
I wanted to copy a VHS recorded disc to my PC tonight only to find I hadn't finalised it in my Funai.
Realising I couldn't because of the silly E4 54037380 error I finally took the plunge and dismantled the unit.

NOTE: the following is not for the faint hearted and please use an antistatic wrist strap to earth yourself.

The Disc tray mechanism has to be removed and a small circuit board directly to the right has too be released. There are a plethora of ribbon cables but only one needs disconnection. Carefully turn the disc drive mechanism on it's back and un clip the thick ribbon cable that attaches to the laser. Tuck the cable out of the way being careful not to damage it. Move the lens unit to the top of the tray mechanism and note there are two potetiometers Using a pot tool or fine flat bladed screwdriver adjust the lower pot by an eigth of a turn (this increases the frequency of the recording laser enough to eliminate the E4 54037380 error completely or it did in my case).Problem solved fully working recorder.

Dismantling procedure

Disconnect Funai from mains and remove the top casing (5 screws)

There are 4 screws holding disc drive mechanism in front right most tricky (use grabber tool to retrieve screw)
Top right has an earth cable connected to it
The other end of the earth cable is held in by another screw on the circuit board next to the drive mechanism this also needs removing
The screw directly below this with the metal earth case strip remove.
The board is held on by two small plastic lugs which need compressing so the board can pop up.
Remove drive mechanism carefully along with the circuit board and flip the whole lot over. Be mindful of the ribbon cables as they are fragile

Posted on Jun 23, 2009

  • 6 more comments 
  • Anonymous Jun 23, 2009

    Oops that eight of a turn should be in a clockwise direction otherwise you'll not fix it sorry for the omission

  • charxx Sep 16, 2010

    Hi there, wonder if you can help pleeeeeeeeaaaaaaaaaase???

    am at my wits end, been trying to dub my home vids on my funai DRVR-B778 but keeps coming up with the dreaded error code E4 54037380 which appears to be quite a common occurrence with this particular make (just my luck) :( ...

    I have only used the dubbing facility once just after I purchased it new about a year ago without any problem at all apart from forgetting to 'finalise' (ooops!!!....dhooooo dumb arse!!)

  • charxx Sep 16, 2010

    continued .......

    this machine has had very little use since purchasing about a year ago but still plays vhs

  • charxx Sep 17, 2010

    continued ....... this machine has had very little use since purchase

  • charxx Sep 17, 2010

    still plays vhs

  • charxx Sep 17, 2010

    dvd without a problem.
    have carefully manually cleaned the lense.
    tried all the dvd-r

  • charxx Sep 17, 2010

    dvd without a problem.
    have carefully manually cleaned the lense.
    tried all the dvd-r

  • charxx Sep 17, 2010

    Dvds without any problems.
    sooooooooo hard to believe that the dubbing facility would pack up after so little use.

    any advice would be so, so appreciated!!!

    it's a long shot I know but here's hoping!!! ;)

    Char ;


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Try using old-fashioned 2x DVD-RW discs, eg the cheap ones from Datawrite.
This seems to work in my machine MOST of the time.

Posted on Sep 12, 2008

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Whatever I put in I usually get the 'Cannot record' error, however I try, except for one specific brand of disc which always seem to work! Don't ask me why I have no idea, I am not technical in that way!

They are a cheap and nasty brand (yes the Top brands dont work!) called LIVEWIRE, I buy these from... Poundworld, yes, poundworld, you get three discs in a pack and a little pen to write on them. THEY WORK EVERY TIME..

They are DVD-R, I know they do +R too but I HAVENT tried these so I don't know if the +R work. Although they are write once discs, it's still great to have the machine working. However, it hasn't changed anything, none of the others work....

If anyone hasn't got a 'poundworld' or wants to get hold of some of these I will be happy to help you!! I am just a frustrated funai user looking to help others!

Hope this has helped.

Posted on Jul 12, 2009

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  • 9 Answers

Had the same problem for ages was exasperated with it As a last resort icleaned ablank disc as hard as i could and itworked had no problems since dont be afraid to give the disc a good clean

Posted on Dec 18, 2009

  • Anonymous Jan 30, 2011

    try mr dvd-r discs .you can buy them online from rymans they are the only discs that seem to work without the dreaded error code appearing


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Hi i have been having the same problem, all the dvds i buy want work, and i get the same error message, but i have now found out after trying lots of diffent makes philps dvd-r works

Posted on Nov 28, 2008

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You can only record on DVD-R discs not DVD+R


Posted on Mar 14, 2008

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Many thanks as I could not load a disk, found through your info that if I rub a new disc 4X type it appears to work. wont work on discent disc

Posted on Mar 06, 2010

  • frustratedz Sep 12, 2010

    How do you "rub a disk"?



I think it is something to do with CPRM, which does not let you record copyrighted material!.(its activated in the funai recorder) its a pain in a ***, as i recorded a programme of the tv onto vhs, but the recorder will not let me record that vhs onto DVD-R.

Posted on Apr 04, 2008

I have the same problem

Posted on Mar 12, 2008

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Hi there,
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Good luck!

Posted on Jan 02, 2017

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