Question about Vacuums
I cleaned the brush on the dyson animal and put the vaccuum back together but now it lost its suction
This is actually a very common problem that we see for repair on Dyson Vacuums. Usually what happens is that the vacuum doesn't loose suction like most people think. You can test this by feeling the suction power on the hose. If you have suction coming from here, then most likely the machine isn't clogged.
What happens is that the bottom soleplate on the vacuum cleaner can easily be re-installed the incorrect way. If this happens the brushes on the vacuum cleaner can not even hit the carpet, which makes the vacuum feel like it's not picking up, but when the suction is tested from the hose it has plenty.
We see a lot of Dysons come in for repair with this problem. The bottom plate is not flush with the rest of the vacuum cleaner. Here's a picture of what an improperly installed bottom soleplate looks like:
When the bottom plate is put back on the vacuum, you should make sure that the bottom plate (the purple colored part in the picture) is flush with the agitator housing tray (red part in the picture). If not, the brushes will not hit the carpeting, and the vacuum won't really pick up anything.
This is how a correctly installed bottom soleplate should look like:
This should be the first thing you should check on your vacuum cleaner as it's the easiest and most common solution. If this doesn't fix your Dyson, please just use the Clarification Request form, and let me know which exact Dyson model you have, and whether the vacuum has suction power from the hose, whether the brushes turn when set to the carpet setting, and how old the vacuum is. I'd be happy to try and further diagnosis the problem with you.
I hope that this was helpful to you. If it helped you, please be sure to rate the repair as helpful by clicking the thumbs up icons in the top right hand corner.
Thank you very much,
Posted on Mar 31, 2010
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
May 23, 2016 | Dyson Vacuums
Dec 11, 2013 | Dyson DC39 Animal Canister Vacuum
Nov 29, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...
Oct 04, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...
Jul 29, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...
Jan 16, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...
Nov 21, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...
May 27, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...
Sep 21, 2008 | Dyson DC07 Animal Bagless Upright Cyclonic...
Dec 27, 2007 | Dyson DC07 Animal Bagless Upright Cyclonic...
584 people viewed this question
Usually answered in minutes!