Question about Brother MFC 7420 All-In-One Laser Printer

1 Answer

PAPER JAM MESSAGE APPEARS WHEN THERE IS NO PAPER JAM

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 405 Answers

Please follow the directions below to clear the paper jam error orincase there is one somewhere.

Turn off the Printer. Remove the drum and toner from the front cover. Remove the toner from the drum. Look inside machine incase of possible paper jam. Open back cover and paper tray incase of jam. Close all doors and put toner and drum back in machine. Turn on the printer, and see if the error message is gone.

Posted on Apr 04, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I am positive there is no paper jam with my printer (Z2420) but message of paper jam still appears and it won't let me clear it.


Sometimes a very small piece of paper can still be in the printer paper path after clearing a jam especially if the paper tears while removing the jam. The piece of paper may be too small to notice. Try blowing out the paper area with compressed air. Other causes could be the thickness of paper you are trying to print on, ie photo paper, thicker bond paper. Make sure the print settings match the paper thickness. I have a Lexmark laser printer, and I will get feed problems if the settings are not set for the correct paper type.

I hope this helps.

Alex

Feb 10, 2015 | Lexmark Z2420 USB 2.0/ 802.11g Wireless...

1 Answer

How do I clear a paper Jam


Try either of the following methods to clear the paper jam. The operator panel displays the Ready message when the jam is cleared.Method A:
  1. Press Paper Rewind until the Paper Empty message appears.
  2. Press Paper Advance to re-load the paper into the printer.
    The printer advances the paper, then cuts and discharges about 24 in. (61 cm) of blank paper. This reduces the possibility of fingerprints or other damage to the prints.
Method B:
  1. Turn off the printer and open the upper cover.
  2. Remove the ribbon from the printer.
    Caution: Prevent damage to the printer. Do not pull abruptly on the paper.
  3. Slowly and carefully pull the jammed paper out of the printer.
  4. Cut off any damaged or printed areas of the paper. Do not damage or mark any of the rollers.
  5. Close the upper cover and turn on the printer.
  6. Press Paper Rewind to rewind the paper into the printer.
    Note: If the Paper Jam message still appears on the operator panel, press Paper Rewind again.
  7. Open the upper cover and reload the ribbon.
  8. Close the cover.
  9. Reload the paper.
Note: If the Paper Jam message still displays on the operator panel, and you are at the end of a paper roll, it is possible that a segment of paper is too short to automatically exit the printer. Remove the front cleaning roller and remove the segment of paper.

Jan 03, 2011 | Kodak ESP 7250 All-in-One InkJet Printer

1 Answer

Paper jam


Here is the solution, please follow all the steps:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00839319&cc=us&lc=en&dlc=en&product=2512008

Thank you

TechSaver.

Jan 19, 2010 | HP Officejet Pro L7580 All-In-One InkJet...

2 Answers

I have a samsung scx 4200 am getting the papaer jam error even when theres no paper jamed up there


Good Day Sir,
when paper jam occurs, Paper jam appears on the display.

Message Location of Jam
[Paper Jam 0] - In the paper input tray
[Paper Jam 1] - In the fuser area or around the toner cartridge
In the manual feeder
[Paper Jam 2] - In the paper exit area

hope this will help you. god bless

Nov 06, 2009 | Samsung SCX 4200 All-In-One Laser Printer

1 Answer

Network Printer 12 paper jam


In order for a jam message to reset to READY, the printer logic is looking for an "06 COVER OPEN" message. The top cover of the machine must be opened to clear the jam message. If the top cover interlock switch is stuck closed, the printer logic never clears the jam message, even after all the paper has been removed. The printer appears hung with the paper jam message and can only be made READY by powering the printer Off and back On.

Jun 16, 2009 | IBM Network Printer 12 Laser

1 Answer

Paper jam message, but actually no paper jam


  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Mar 25, 2009 | Lexmark X83 All-In-One InkJet Printer

1 Answer

Paper Jam error message


try this
  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Apr 02, 2008 | Dell 942 All-In-One InkJet Printer

3 Answers

I get a Media Jam Message


Hey folks! This solution worked for my "media jam tray 1" problem! Just took out paper, pushed down @ back of tray, reloaded paper, and bingo! Now to use some air to blow out any dust.
Thank you

Mar 23, 2008 | Konica Minolta magicolor 2300DL Laser...

Not finding what you are looking for?
Brother MFC 7420 All-In-One Laser Printer Logo

851 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

James Cagle
James Cagle

Level 2 Expert

481 Answers

Jim Keysor

Level 2 Expert

331 Answers

ctnozil

Level 2 Expert

270 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...