Question about Whirlpool Ultimate Care II LSQ9549L Top Load Washer

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Washer motor turns, drum does not

Whirlpool Ultimate Care II top loading washer. I loosened the rear cover to see what might be the problem but can't tell what is supposed to turn (other than the drum). Cannot really see a belt or what the motor uses to drive the drum. The motor sounds to be spinning at a speed that seems proper both for wash and spin but makes an abnormal noise somewhat like a slight grinding or banging This might be a normal sound for a motor that is basically spinning unloaded.

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Please be gentle with me if this is obviously not the problem, but I have made the mistake of running top load washers with the door open (which the washer notices and does not turn the basket. I fixed my problem by loading the washer, adding the detergent while the washing machine was filling and then closing the door. My washer worked fine with the door closed.
Again, please be gentle with me as you rate my helpfulness. OK?

Posted on May 21, 2010

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Posted on Jan 02, 2017

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Drum doesn't turn


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If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

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Whirlpool Ultimate Care II drum does not spin.


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2 screws behind control to loosen control panel. when out panel will hinge back and you should see 2 clips that will pop off with a screwdriver and harness for lid switch. whole cabinet will then come off iff you pull it forward

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