Question about GE (PSS26MSRSS) Side by Side Refrigerator

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I have a ge side by side refrigerator model gsl 25JFTA ba. The water does not dispense through the door. We have replaced the filter. Infact we have tried two filters (since we were tolf by ge that that is usually the problem). Can you suggest how we can fix this? The ice maker works. So there is water supply? thanks baman

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  • 2 Answers

In this case just call the Service.
It's stocked just betwen Icemaker and Wather...
Better call them...

Posted on Nov 14, 2017

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Posted on Jan 02, 2017

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  • 10 Answers

SOURCE: GE profile refrigerator model # TBX25PR

See if ice is jammed up in the tunnel the ice is pushed through.
Will the motor turn the auger with all the ice removed.

Posted on Jan 25, 2008

Master_Tech
  • 770 Answers

SOURCE: hotpoint refrigerator water dispenser not working, while ice maker, works slower

Check or replace the water filter

Posted on Jan 26, 2008

  • 184 Answers

SOURCE: Ice and Water not dispensing. Light button not working

INSIDE THE DISPENSER ASSEMBLY IS A SEPARATE ELECTRONIC BOARD THAT CONTROLS THE DISPENSER.
OCCASIONALLY, THE DOOR SOLENOID OR THE CUBE ICE SOLENOID WILL SHORT OUT CAUSING A BURNOUT OF THE DISPENSER CONTROL BOARD. CHECK FOR A BURNT SMELL COMING FROM THE DISPENSER HOUSING. IF YOU SMELL IT, THE BOARD AND/OR SOLENOID NEED TO BE REPLACED.

Posted on Apr 10, 2008

  • 1073 Answers

SOURCE: GE GSH22SGRE - water dispenser not working but ice cube maker working fine

check the water valve on the back of the ref. it sends water to the ice maker and water in the door one can work and the other one not

Posted on Apr 30, 2008

  • 330 Answers

SOURCE: GE TFX22CR Ice Dispenser inoperative

Check the ice maker see it is in the right position, maybe you can try pull out the ice maker and clean it and push it back, make sure the position is right.

Posted on Jul 21, 2008

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1 Answer

No dispensing water...GE refrigerator


There may be an interlock switch on the housing where the filter or dummy stopper is inserted. If this interlock is not satisfied, then the water dispenser won't turn on. This would prevent water from spraying all over the inside of the refrigerator if the filter is not seated properly. Check to make sure the filter or plug is inserted properly.

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Check that the solenoid valve is working. If not, check that it's getting voltage when activated. If no voltage, control or switch is bad. If voltage OK, valve is bad. If none of the above, the water line is frozen.

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I've had a GE Profile side by side (model # GSS25SGPCSS) with in door water and ice dispenser for approx. 6 years. This week the in door water dispenser stopped working. I removed and replaced the filter...


I have the same fridge and the water line freezes up in the door on a regular basis. I have to use a hair dryer and slowly wait for it to melt. It takes about 30 minutes and then works fine for awhile. It has become quite a habit that I'm not thrilled about. Don't waste your money replacing the board or anything else. GE was no help and I'm now shopping for a new fridge bc of this issue. Needless to say that it won't be a GE! Hope this helps.

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If this is a newer model GE side by side refrigerator, this is not uncommon. what you can do to check to see what is going wrong, remove the toe plate at the bottom front of the unit. Under the freezer door, you will see a white plastic water line, with an inline connector about 4-5" from where the line comes out the bottom of the door. this is normally a blue push-in type connector. On this connector, you will see two white sleeves on either side, push in on this sleeve while pulling the corresponding water line section out of the connector, if you squeeze the sleeve enough, the water line will slip right out. Place a towel on the floor, make sure both ends are on top of towel. Now, breifly actuate your water dispenser trigger, see if water comes out the exposed water line. If water comes out, your entire water dispenser system is OK, but, the water line in the freezer door is frozen, in which case the only way to melt it, is to turn the unit off, open the freezer door, and blow a fan for a few hours, to melt the ice INSIDE the door. You could also buy a new door, but that is very costly.
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The water line freezes inside the freezer door. There is now an add-on water line heater you can install to thaw the line.

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