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I have a Sterling 3 bolt toilet. I've cleaned all sealing surfaces, replaced the gasket kit, the stopper and the flush assembly but, there is still H2O trickling into the bowl. What have I done Wrong?

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The gasket on the ballcock is letting water pass by

Posted on Oct 30, 2010

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Toilet tank leaking


Hello David McInnis,

There are Three basic opportunities for leaks from the classic TOILET TANK DESIGN (separate BASE & top-tank)... around the FLAPPER VALVE alone... Typically the flapper valve & two hold-down screws. These CANNOT be repaired without removing the entire tank. GREAT CARE should be used to not FRACTURE
the mated surfaces by OVER-TIGHTENING.

This is a great time to FRESHEN UP all the
Perishable gaskets & seals... and while I NEVER advocate using any ABRASIVES on gloss finishes... Pumas stone seems to be the FINAL TOUCH in a total renewal
(to REMOVE the built up (very unsightly
TOILET BOWL RING...

Amazon com toilet bowl pumice stone

ADDITIONAL PARTS:
- Water fitting to FILL VALVE (compression fitting).
- FILL VALVE through tank (gaskets)
- Flapper Valve base, gaskets & bowl interface ring

TO Make sure all the surfaces are clean an firmly
positioned and it is not LEAKING anywhere... place
clean dry paper on the floor behind the bowl
(under the tank).

EACH/EVERY drop will leave a mark...
Do NOT over-tighten any fittings!!!

If the WALL VALVE is less than NIMBLE... also a great opportunity to UPGRADE TO A QUARTER TURN
BALL VALVE... A little shopping will find you EXACT VALVE CONFIGURATION...

Hope this helps.

LASCO 04 3809 Toilet Tank To Bowl Bolt Kit Brass Bolts with Washers Hex...

Fluidmaster 6106 2 3 4 Inch Tank to Bowl with Three Bolts and Gasket...

BrassCraft G2CR19X C1 1 2 in NOM Comp Inlet 3 8 in OD Compression Outlet...

Kohler 1068031 Fill Valve Flush Valves Amazon com

Apr 02, 2017 | Plumbing

1 Answer

Water is leaking from the tank to the bowl.


I've had this happen before. Mine was a bad seal between the tank and the bowl. I had to replace that stopper and the gasket underneath it between the tank and the bowl. It's not very complicated or dangerous, but you will have to remove the tank to do it. Have plenty of towels ready and plan for a place to sit the tank in (maybe your bathtub) while you are working.

Oct 21, 2012 | Sterling 402315-96 Biscuit Windham...

1 Answer

It's leaking from the flush valve. I cleaned the top of the valve lip and replaced the flapper. This improved the problem but it still leaks alittle. The toilet is only two years old (...


You need to replace the flush valve gasket. It comes in a flush valve kit, it's a rubber gasket that goes between the tank and the bowl. You just pull the tank off and it's on the under side of it. Be careful the black stuff on the gasket doesn't come off your hands. Make sure you get the new one on there even and all the way on. This will fix your problem. Good Luck

Tool Belt Diva
www.toolbelt-diva.com

May 15, 2011 | Crane Plumbing 3755 Toilet-To-Go Metro...

3 Answers

Flapper leaks


this is a case that dictates you replace the flapper.

Mar 06, 2011 | Eljer 141-0220-00 Toilet Tank White

1 Answer

Replace toilet tank bolts


Go to a plumbing supply house and get 2 or 3 bolts, 2 or 3 rubber sleeves for the bolts, and a new rubber gasket to go between the tank and toilet. Turn the supply water off, sorry, but, you don't know how many people don't do that. Disconnect the supply line from the tank. Flush the toilet, to remove water from the tank. Unbolt the tank. On the back underside of the toilet, you have 2 or 3 nuts to remove, depending on the toilet. Lift off the tank. Turn over the tank and set it on a towel. Now, gently tap down the bolts. Turn tank over and pull out the bolts. Turn tank back over and remove the tank and bolt gaskets, just push them in. Turn tank over. push in the new gaskets. Replace tank gasket, and gently tap down new bolts. Remount the tank. tighten the nuts, be careful, always tighten the nuts about the same. never tighten one all the way, and then another. YOU can crack the tank when tightening. Just nice and snug. Re hook the water supply, and turn on. Always check for leaks. If dripping, just tighten a little more. Just remember to tighten the all the nuts a little at a time. Keeping the tank level when tightening.

Dec 24, 2010 | Sterling 402315-0 White Windham Two-Piece...

1 Answer

We have two sterling dual-flush toilets and oNe of them has begun to run. that is it drips and then refills the tank every hour or so, is my only choice to replace the complete refill assembly which is...


I don't have a parts breakdown on this particular toilet but I think you can just replace the seal thatholds water in the tank. If I am remembering right this part costs about eight dollars. I hope this helps you some. I will keep looking in my files to see if I can be more precise. Thank you

Dec 19, 2010 | Sterling 402315-0 White Windham Two-Piece...

1 Answer

My toilet is a duravit 1930 series model with Euro style push flusher rather than handle. Internal flushing mechanism is not traditional float ball. toilet water constantly leaks from tank into bowl...


A fairly easy ( but messy ) fix - get a replacement tank to bowl gasket and bolt kit, shut off water supply, drain tank, remove bolts ( you might have to cut, depending on your water source and minerals in your water). Remove old gasket and clean surface with 00 grade steel wool. Replace gasket, install new bolts, remount tank.
Good luck!!

Nov 17, 2010 | Duravit Tribeca US-Type Elongated Toilet...

1 Answer

Toilet won't shut off


Go to your local hardware store and ask for a new tilet repair kit for your tank. They make universal kits for just about any tank. They can give you some tips on how to do it your self or you can go on youtube and search "toilet tank repair".

Jul 27, 2010 | Jacuzzi BK37959 White Era?? Two-Piece...

1 Answer

Internal leak


I am not familiar with this particular toilet, but most toilets that have a tank have this problem when the rubber flap stopper does not seal and allows water to trickle through.

this is the rubber stopper that lifts when you use the flush handle, the fix was to use the handle and allow all the water to flow out and use a soft rag and clean the area that the stopper seals to, and you will also want to clean the stopper of any gunk that may have accumulated on it.

Mar 12, 2010 | Neptune FB1623 Toscane Toilet

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