Question about HP DeskJet 5550 InkJet Printer
RE: hp deskjet 5550: paper jam; tried, but could not remove paper from back; slowly and gently pulled it out from front; paper was crinkled, but in one piece; would no longer print; error messages that a paper jam and cover not closed; checked both, found no paper scraps and made sure cover closed; cartridges stuck on left side of bar they travel back and forth on; tried removeing the cartridges, but could not get them out; when try lifting and pulling the each cartridge seems stuck on something; both the power and resume lights flashing; turn power off and unplug, and restore, but still no difference; when power back up, there is noise as if cartridges moving back and forth, but they do not moave from left side, just give a wiggle once or twice. HELP
I had this happen to me the other night and I had to restart the printer to get the print job out of the que. You could try that.
While it's restarting, unplug the power cord and the usb cable. That should reset it.
Posted on Jun 21, 2008
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Posted on Jan 02, 2017
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