Question about Brother MFC-7820N Printer

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Back cover open close the back cover - Brother MFC-7820N Printer

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If you turn the printer off and then back on with a paper jam in it you will get this error message instead of a paper jam message. To clear the paper jam from the back of the printer read the instructions from here: http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000600/000096/faq000696_001.html?reg=us&c=us&lang=en&prod=mfc7420_all&Cat=11

Posted on Mar 11, 2011

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1 Answer

Keeps saying Back cover open close back cover


there will be a small button which is pressed when you close back cover.if this button is not pressed properly then they gave error of back is open.

Jun 28, 2011 | Office Equipment & Supplies

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Printer quit printing. Screen says fuser cover is open. Where is it located so I can close it?


Your problem: paper is jammed in the back of the printer around/in the fuser.

The Users Manual for your printer is located at:
http://www.brother-usa.com/ModelDocuments/Consumer/Users Manual/UM_DCP_7030_7040_EN_1510.PDF

You'll need Adobe Acrobat Reader (free from www.adobe.com) to view it.
LOCATION:The fuser cover is located in the back - its covered by the panel in the back called
the "back cover" aka "back output tray cover".
2-step fix:
(A) open the back cover - on the back of the printer.
HOW: it flips down
(B) open the fuser cover and remove paper jam
How: Pull the 2 tabs (one left and one right) toward you to open the fuser cover.
(it also flips down to open).
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1 Answer

When I change the toner, the LCD shows "back cover is open, please close the back cover" where is the back cover?


The back cover is located on the back of the printer at the bottom. You can find it by looking for two tabs on the right and left that if pushed will allow you to open a paper guide that has two white wheels on it. Open this guide and then close it again so that the system understands that it is closed. That should solve your problem.

Sep 08, 2010 | Brother MFC 7420 All-In-One Laser Printer

4 Answers

I had a paper jam and I had opened back cover to clear it. Now when I close it still says Back cover open. Close the back cover. What should I do? There is a black color flap inside the main back cover...


Just fixed the same problem. My solution was as follows: When you open the back cover there is another plastic flap/cover inside that drops. Across this 2nd cover there is a plastic rod running parallel with a plastic finger that sticks up perpendicular to the rod which I believe guides the paper into the roller.

On my machine this rod came out of line, placing it about a quarter inch to the left which affected the sensor and the guide. If you look closely, you will notice a small groove on the rod that needs to be in a specfic slot on the 2nd cover. Good luck

Jun 08, 2010 | Brother MFC-7820N Printer

1 Answer

It says close back cover but back cover is already closed


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1 Answer

Fax display says, close back cover even with back cover closed.


Open the front cover and remove the drum and toner(cartridge) There should be a paperjam in the machine. It reads back cover open because the piece of paper is covering the sensor for the back cover.

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2 Answers

Brother MFC-7220 says close back cover but it's already closed


Open the front cover and remove the drum and toner(cartridge) There should be a paperjam in the machine. It reads back cover open because the piece of paper is covering the sensor for the back cover.

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Message on brother MFC7420 "back door open" when it's not


Actually, you need to double check the back cover and front cover, open them all to check all paper jam.
Besure to check the back cover, normally all paper jam is from the back.
be sure to close the front cover at the last cover to close.

Apr 01, 2009 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

I have a Brother MFC-7220 USB printer. It keeps telling me that the back cover is open ... and it is closed. Now I cannot use it. lease help. Thanks.


hte back cover has a little micro switch.
open the back cover, make sure there is nothing preventing from closing tight. close the back cover tight. if you have to, use tape to secure it.

Feb 11, 2009 | Brother Office Equipment & Supplies

1 Answer

Brother MFC-7420 Fax Scan Copy


Maybe there is broken at the back cover try to check again the back cover,inspect the cover very well .

Nov 09, 2008 | Office Equipment & Supplies

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