Question about H2O Audio Intova H2O Man MP3 Player

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My H2O Man Mp3 player won't charge - light stays red (solid) when plugged into my computer. When I put it back together it won't turn on at all.

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Hi Northernelf,

Please contact Intova directly at (808) 837-0074 or e-mail kevin@intova.net and we will gladly help to address the problem with your H2O Man MP3 player.

Thanks,
Intova

Posted on Feb 07, 2011

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1 Answer

My H2O man mp3 player will not charge. Red light indicates charging, but never turns green. Is this typically the charger or the player? And can this be replaced or repaired?


Hi Sharonpat2,

It sounds like your charger is defective. Please contact Intova directly at (877) 837-0074 or e-mail kevin@intova.net and we will gladly help to address the problem with your H2O Man MP3 player.

Thanks,
Intova

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Hi phillipw598,

Please contact Intova directly at (808) 837-0074 or e-mail kevin@intova.net and we will be able to help you with your H2O Man MP3 player.

Thanks,
Intova

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My H2O man doesn't seem to read the card my songs are loaded on. I converted the files to MP3, but it still doesn't play. The blue light blinks fast then turns red.



If the player blinks blue really fast then red it can only be one of two things.

One: The bracket that goes over the micro SD card is not slide up and locked into place once the card is inserted or

Two: One of the songs loaded on the micro SD card is in the incorrect format. Try playing just the songs that came on the player first. If thoughs work then load 10 new ones on and see if they work. Keep gradually adding songs until the player stops working to help find the problem song.

If you have further questions please call Intova at (808) 837-0074 or e-mail kevin@intova.net

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It won't turn on even after being fully charged and reset button pressed.


If the player is accepting the charge meaning the solid green light is shown on the charger when the player is attached to it but is not powering on there may be a problem with the players circuit board. Intova does offer a one year warranty with all our products and will be more than happy to issue you a RMA number and exchange the player. Please contact Intova at info@intova.net for quick turnaround. Take care.

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  • Step 1:Plug the appropriate end of the USB link cable that came with your SanDisk MP3 player into the MP3 player itself. The port for this cable can be found on the right side of most models of SanDisk MP3 players.
  • Step 2:Plug the other end of the USB link cable into a free USB port on your computer. This will effectively connect your SanDisk MP3 player to your computer.
  • Step 3:Turn your computer on. This will cause your SanDisk MP3 player to automatically begin drawing power from the computer and charging its battery. On the screen, an indicator light will flash yellow while the player is charging.
  • Step 4:Disconnect the cable from both your MP3 player and your computer when the device has finished charging. You will be able to tell when the charge is complete when the indicator light that previously was flashing yellow appears as solid green.
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