Question about Brother HL 5040 Laser Printer

1 Answer

Status lite is on and paper lite is blinking. Paper is stuck, but when I remove the drum & toner cartridge, it cannot be seen from the front of the printer. When I open the back door, I can see the paper is jammed in there, but there's no way for me to get to it. Help!!!!

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Brother Master
  • 1,679 Answers

Hi,

Click on the link below and follow the instructions to clear the paper jam.

Clear Paper Jam

Regards,
Ron

Posted on Feb 08, 2011

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Problem 391 on OKI C5200 printer but no paper jam was found.


Open the top. Pull on the top of the toner cartridge (don't release the latch, just pull it up). It will come up with the toner drum assembly attached. You will probably see another paper stuck there which can't be seen when the drums are installed. Also, open the back door and look for paper that might be stuck. But usually, when you've checked everywhere else, the remaining paper is flat under the toner drums. Once you get it out, just click the drum/toner assemblies back in place (careful not to let the green drum touch anything while it's out of the printer.

Mar 06, 2012 | OKI C5200n Laser Printer

1 Answer

Its always saying that BACK COVER IS OPEN we already check it for many times but its intact and in correct possition. and also the paper wont feed the machine.


Hi there!!
The message that you're getting means that either the back cover is not closed securely or there's a jammed paper inside. Here's what you can do to clear the message:
-Please unplug the fax machine for your safety -Open the front cover -Remove the toner & drum assembly (theres a handle in the center of the drum/toner assembly, just pull it towards you. -Remove any pieces of paper stuck or the jammed paper -Remove the toner from the drum and check for any other pieces of paper stuck -Once everything is clear -Reinstall the toner back into the drum and the drum & toner assembly to the fax machine. You should hear it click into place once installed correctly -Close the front cover & plug in the power cord. That should clear the message
Hope this helps, Thumbs up if it does, thanks!

May 08, 2011 | Brother IntelliFax-2820 Laser Fax

2 Answers

I own a ML-2525/XAA and have a blinking light on the right hand side of the unit. It looks like: <--->/(a triangle with an explanation mark inside it.


Per your user manual, here is a list of all the LED status':

Jam (b-error.png)

Orange

On

A paper jam has occurred. (See Clearing paper jams.)

Online/Error (b-online.png)


Off

  • The machine is off-line.

Green

On

  • The machine is in power saver mode.

  • The machine is on-line and can receive data from the computer.

Blinking

  • When the LED slowly bilnks, the machine is receiving data from the computer.

  • When the LED rapidly blinks, the machine is printing data.

Red

On

  • The cover is opened. Close the cover.

  • There is no paper in the tray. Load paper in the tray.

  • The machine has stopped due to a major error.

  • Your system has some problems. If this problem occurs, contact your service representative.

  • A toner cartridge has almost reached its estimated cartridge life[a]. It is recommended to replace the toner cartridge. (SeeReplacing the toner cartridge.)

Blinking

  • A minor error has occurred and the machine is waiting for the error to be cleared. When the problem is cleared, the machine resumes.

  • Small amount of toner is left in the cartridge. The estimated cartridge life[a] of toner is close. Prepare a new cartridge for replacement. You may temporarily increase the printing quality by redistributing the toner. (See Redistributing toner.)

Feb 28, 2011 | Samsung ML 2525 BW laser Printer

1 Answer

The top light of the two is flashing green/red back and forth very fast and the light on the bottom is a solid red. how do I fix this so that way it will work normally


The steady lower light indicates the unit needs a new toner cartridge, MLT-D108S. Did you previously see this light blinking or blinking rapidly? (Those indicate the toner being low.) Replace the cartridge and check for any other error lights. Turn off the machine and let it cool. Then open the front cover and pull the old toner cartridge. Open the package with the new cartridge, remove the packing tape and paper that protects the cartridge and gently shake it (avoid touching the blue or green parts of the OPC drum). Press the cartridge into the slot until it is fully seated. Close the front cover.

The green/red blinking power light is not one I'm seen before. The printer indicates a non-toner failure (open cover, no paper, LSU failure, etc.) with a steady red light.

Aug 02, 2010 | Samsung ML-2240 Laser Printer

1 Answer

Paper jam in printer. Error light blinking.Can't get paper out


Turn the printer off, Open the front cover where the drum and toner are installed. Remove the drum and toner (cartridge). look inside the machine for a paper jam, also open the back cover and check there.

Apr 23, 2010 | Brother HL-2170W Laser Printer

1 Answer

The problem is the drum unit & toner catridge the paper stock inside the drum unit & toner catridge..


I understand the paper is stuck inside the drum unit and toner cartridge. Great. Take the drum unit out, separate the toner cartridge, and since you see paper, pull it out carefully with the tweezers. Do not touch the drum or the toner cartridge part.

Oct 12, 2009 | Office Equipment & Supplies

1 Answer

Red paper light blinking


To replace the drum, just pull out the toner cartridge from the front, the drum is the part DR-2025 that is connected to the cartridge. Push down the little purple lever and remove the cartridge from the drum.

Jan 26, 2009 | Brother HL-2040 Laser Printer

2 Answers

HL-5140 Brother laser printer red status light remains on.


The red lite indicates one of the following needs to be looked at:

Cover open (Front cover) Close the front cover.

Cover open (Jam clear cover) Close the jam clear cover of the fuser unit.

Memory full - Press the go button.

Print overrun - Press the go button.

Clean drum unit - Clean the corona wire.



Jan 15, 2009 | Brother HL 5140 Laser Printer

4 Answers

B4100 - Yellow Light


U can have stuck a little piece of paper, that it mess whit some sensor. Try to open the Oki, push the drum unit out and watch if there is no paper stucked.

Nov 26, 2007 | OKI B4100 Laser Printer

1 Answer

Brother DCP-7020 Drum problems


Open the front of the printer by pulling on both tabs at the finger grips on both sides of the front panel. The front panel will flip down. The drum and toner cartridge comes out as a single unit. It is black plastic within gray plastic and has a handle like grip in the middle. Grasp this grip and pull the unit up and out. It feels kinda funny the first time you do it and you may feel like it will break, but it won't. Pull it up and out in a kinda circular arc. Do not touch the drum. If you ever need to replace the toner cartridge, press on the blue tap and separate the drum from the toner cartridge. You will have to replace the drum after every five toner cartridge replacements so practice doing it now. Note the tabs and slots on the sides before separating the drum and cartridge. Align the cartridge into the drum carriage and slide it in until it clicks. To replace the cartridge assembly into the printer, angle the cartridge at about 45 degrees and rotate in while pushing. It should click into place. If the front door then closes properly, you should have it in properly. Practice a few times and you should be an expert. For paper jams, there are many places to check and they may not all give warnings. First pull out the paper tray and check for and remove misfeeds. Remove the drum cartridge assembly and described here and check for and remove any paper. Open the back cover and check for and remove any paper. Open the automatic feed and check there as well as lifting the cover where the scanning surface is. Look in the rollers for the automatic feed for paper pieces. The last place almost never gives you a warning. Reach into the slot where the paper exits after being printed and grasp the whole top cover. Lift upward and it will open about 4 inches. This is a good place where small pieces of paper or even whole sheets may get stuck. Clean out any dust while you are there.

Sep 26, 2007 | Brother DCP-7020 All-In-One Laser Printer

Not finding what you are looking for?
Brother HL 5040 Laser Printer Logo

74 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

James Cagle
James Cagle

Level 2 Expert

481 Answers

Jim Keysor

Level 2 Expert

331 Answers

ctnozil

Level 2 Expert

270 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...