Question about Brother MFC-7820N Printer

1 Answer

Message of back cover open - Brother MFC-7820N Printer

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 2,296 Answers

If you turn the printer off and then back on with a paper jam in it you will get this error message instead of a paper jam message. To clear the paper jam from the back of the printer read the instructions from here: http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000600/000096/faq000696_001.html?reg=us&c=us&lang=en&prod=mfc7820_all&Cat=11

Posted on Mar 07, 2011

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Error message "close back cover"


1. Maybe a Paper Jam below the drum
2. A lever on the inner back cover is missplaced

Mar 16, 2015 | Brother IntelliFax-2820 Laser Fax

1 Answer

Brothers Printer MFC 7420 Error Message "Back Door Open" I opened it and closed it several times still getting message. I unpluged it andtried again. Help


Hi. You have to follow these steps: Be very careful:

1. Open front cover, like in this image:
hiddenul_0.gif

2. Pull out your printer's toner cartridge & drum unit:
hiddenul_1.gif

3. Open back cover
hiddenul_2.gif

4. Pull the tab which is in front of you in order to open the rear chute cover.
hiddenul_3.gif

5. If there is any, pull the jammed paper out of the fuser.
hiddenul_4.gif



6. Close back cover and put the cartridge toner & drum unit back where it belongs.
hiddenul_5.gif

7. Close front cover too and see if it works! If your error will still appear, try powering your printer OFF & ON

I hope I helped you!

May 20, 2011 | Office Equipment & Supplies

1 Answer

The screen says the "back cover is open" and


If you turn the printer off and then back on with a paper jam in it you will get this error message instead of a paper jam message. To clear the paper jam from the back of the printer read the instructions from here: http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000600/000096/faq000696_001.html?reg=us&c=us&lang=en&prod=mfc7420_all&Cat=11

Jan 24, 2011 | Brother DCP-7020 Black and White Copier

1 Answer

Back cover open message although cover is closed


Open the top and back covers. If you see any jammed paper or
other item, gently pull it out, then close the covers. If the error message
remains, open and close the covers again. If the FAX/MFC cannot reset
itself and return to the date and time prompt, it will display MACHINE
ERROR XX. Please call Brother Customer Service
and tell them the Machine Error number at:
In USA:
1-800-284-4329
In Canada:
1-800-853-6660
In Montreal:
1-514-685-6464

Jan 15, 2011 | Brother IntelliFax-2820 Laser Fax

1 Answer

Back Cover Open Close The Back Cover Is Message I'm getting. What is the Problem?


Open the front cover and remove the drum and toner(cartridge).

There should be a paperjam in the machine. It reads back cover open because the piece of paper is covering the sensor for the back cover.

May 31, 2010 | Brother IntelliFax-2820 Laser Fax

1 Answer

SCREEN SAYS BACK COVER OPEN.WHERE IS BACK COVER?


Hello rtbris182,

The "back cover open" message is usually caused by a paper jam inside the printer.
Follow these steps to rectify the problem.

1. Unplug the power to the printer.
2. Open the back and front cover.
3. Remove the drum and toner, this may be difficult because it may be stuck; don't be afraid to pull hard, you wont break anything.
4. Check for any foreign objects, most likely a peice of paper.
5. Reinstall the drum and toner.
6. Make sure to close the front and back covers.
7. Turn the power back on.

If the message stays after all this, there may be a sensor not working.

Thanks,

Pat

Mar 25, 2010 | Brother MFC-7820N Printer

1 Answer

I changed the ink in my Lexmark 3400 printer and I keep getting an error message "cover open" and it's not open. I tried everything....unloading the software then reloading the software, shutting it off...


The printer displays a 'Cover open, please close cover' error message, even though the cover is closed.

This can happen if the lever on the cover open sensor is knocked off the switch assembly.

Nov 30, 2009 | Office Equipment & Supplies

1 Answer

Back cover open will not go away ... even though back cover is closed!


This is a common problem with the Brother 7820 printers. If you open the back cover, there is a black tray in front of the fuser roller that falls back. That black tray has an arm on the inside on one side that triggers the back cover open message. try pushing that tray up firmly against the back with the back cover open and see if the message disappears. If it does, try taping folded paper to the rails on inside of the grey back cover. The verital plastic rails are what push the black tray into the printer. By taping the paper on you are adding depth to them which will push the black tray further into the printer. If this doesn't work and you cannot get the message to go away from pushing on the black tray, there may be a problem with the trigger. If this were the case I would replace the printer. You can find the 7820 refurbished for $99 online. Just google 7820 refurb.

Apr 15, 2009 | Brother MFC-7820N Printer

4 Answers

Not accepting new drum


remove and replace the drum unit, but leave the cover open. You should get the message "replace drum unit".....YES | NO? press "1" to reset. after it says "accepted", close cover.

Please rate me :)

Mar 29, 2009 | Brother MFC 7420 All-In-One Laser Printer

3 Answers

Back cover open message


I had the same error message. I also tried every compartment... Here's ultimately what my problem/solution was...

I turned the printer around and fully opened the back cover. I found that one of my kids had somehow fed a small piece of paper/cardboard into the printer. When I opened the back cover all the way I could see that obstruction (which I hadn't seen before). Pulled it out, and the error message went away. Works fine now.

Sep 02, 2008 | Brother MFC-7820N Printer

Not finding what you are looking for?
Brother MFC-7820N Printer Logo

55 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

James Cagle
James Cagle

Level 2 Expert

481 Answers

Jim Keysor

Level 2 Expert

331 Answers

ctnozil

Level 2 Expert

270 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...