Question about Lexmark X3470 All-In-One InkJet Printer

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Our lexmark 5400 series printer fell on the floor. We put it back together but now it says cover open even when it's not. Not sure how to fix this problem.

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Try to remove the sheets of paper from the feeder. Open the cover and remove the cartridges. Close the cover. Unplug and replug the printer into the power source to reset it. When the printer turns on, reinsert the cartridges and make sure they are properly seated and secured. Close the cover. Load some paper. Try to print again. If problem continues, please contact Lexmark technical support for additional assistance.

Posted on May 10, 2011

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Posted on Jan 02, 2017

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1 Answer

My Lexmark printer 2600 series won't print. It pulls the paper towards the right but won't feed it. How can I fix this?


Leading cause of paper jams is debris/foreign objects that accidentally fell into the paper feed area. Please follow steps below to fix the problem:


1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside the feeder for any debris or foreign objects.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, place the printer back on the table, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris in the cartridge carrier's path or the paper path.

6. If cartridge area is clear, close the cover.

7. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print a document again to verify that the problem is fixed.


If problem continues, please contact Lexmark Technical Support Center for additional assistance.

Sep 03, 2011 | Lexmark X2600 InkJet Printer

1 Answer

I have a Lexmark 5400 series I cant figure out how to fax from it


You may refer to this article on the Lexmark website on How to Use the Fax Menu on the Lexmark X5410, X5450 and X5470 All-In-One Printer.
For a more comprehensive instructions on how to use the Fax and other features on the Lexmark 5400 Series, please refer to the Lexmark X5400 Series User's Guide.

Aug 10, 2011 | Lexmark C533DN InkJet Printer

1 Answer

Have 5400- needs new black ink. How do I get to the instructions on this


You can purchase cartridges online from www.lexmark.com. Lexmark cartridges are also available in some large office supply stores.
To replace a cartridge on your printer, please follow the steps below:

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

3. Remove your used cartridge.

4. Firmly insert your new cartridge.

5. Close the printer cover. Your printer will then ask you to align the cartridges.



Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Follow the steps below:


1. Unplug the printer from the power source.

2. With the cover open, hold the solid white strip that connects from the carrier assembly to the ink cartridge carrier and gently slide the cartridge carrier to the center of the printer.

3. Remove the used cartridges.

4. Load the new cartridges. Close the cover.

5. Plug the printer back to the power source.

Jul 27, 2011 | Lexmark X6570 InkJet Printer

2 Answers

Mess. saying cover open i cant seem to close the top down. the top cover seem to be off track or broken


I have a Lexmark X6570 All In One Wi-Fi model. Just had the problem where I went to print and received an error message saying that the cover was open (when it wasn't). I noticed that the back right hand corner had slightly popped out of place for no apparent reason. Tried to pus it back into place with no luck.

Here's what happened and how to fix it:
There are two plastic hinges at the back of the 6500 series printers that allow the top cover to open for access to the ink cartridge carriage. The lower ends of the hinges are cylindrical shaped and each contains a very stiff steel spring inside. They are designed to prop the cover of the printer up and hold it open when opened. As the plastic material ages, it may weaken and the tension of the internal spring may break the round end of the hinge off. This causes the printer cover to not fully close (even though it may appear so). There is a switch in the main printer body that detects when the top cover it open (even partially), and the printer won't work in this condition.

To fix this, open the top cover and carefully disconnect the 3 wire harnesses and the ribbon cable that run from the top cover to the base of the printer. Then remove the 'paper jam' hatch cover from the back of the printer. There are two phillips screws on the back panel of the pinter (one is located behind the paper jam hatch cover). Remove these screws (they secure the plastic hinges in place). You should now be able to lift the complete top cover/ scanner table assembly off the rest of the printer. Look for a steel spring about 3 inches long...remove this along with the round base of the hinge which may have broken off and remained down inside the printer. Glue this piece back onto the end of the hinge, but leave the spring out. Now reassemble the printer in the reverse order of disassembly and you should be good to go. Note that the top cover or the printer will not stay propped open on it's own with the spring removed, but this is not really an issue.

I am not sure if new replacement hinges are readily available from Lexmark or other sources.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/john_472b46f833fc3109

Feb 05, 2011 | Lexmark X6570 InkJet Printer

1 Answer

Lexmark 5400 wont print


-uninstall the software and reinstall it again and dont forget to put chek in the boxes of additional softwares., because those are the software for your scanner.

Nov 13, 2008 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

I have a lexmark series 5400 but no installation disc where can i get 1 can you send 1 to me please


Hi,

For a Lexmark 5400 series printer, initially, pls start here. You have to specify what Windows / OS you are using. Soon as your choice has been made a new window will open, click on the DOWNLOAD NOW button.The fileswill download to your computer and normally would be saved inyour desktop. Soon as download completes, double click on the file.Follow on screen instructions. You might be better off NOT PLUGGING the printer until instructed by the installation.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Oct 01, 2008 | Lexmark Office Equipment & Supplies

1 Answer

Lexmark printer problem


make sure your comp has selected it as default fax.

Sep 19, 2008 | Televison & Video

6 Answers

Lexmark 5400 series paper jam


As several previous posts said there was a pieces of paper folded up inside. Per a previous post remove the sheet feeder rack. At this point I removed the two outside screws (of the three) on the backe. After this the whole top lifts about 3/4 inch (19mm) to give your fingers more room to clear it. Looks like she will print another day.

Thanks for the tips on here.
Ken Bowd

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