Question about Skagen 358SSSD Wristwatch

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The crystal of my wife's skagen watch popped out and the nylon ring surrounding the crystal seems too big to get back in, or perhaps I just don't have the right tools. Help!

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Watch crystals are pressure fitted to their cases so that they are resistant to popping out. Think of a champagne cork, and how it expands when it comes out of its bottle.
Crystals are set into cases in one of several basic methods. First, a crystal may be installed from the back--watch cases are commonly assembled before the movement is installed. So, one potential way of reinstalling your crystal is to remove the watch movement from the case (if it isn't already) and try pushing the crystal from the back forwards. If this is indeed the way it was installed, the crystal should pop into position with a noticeable click or light thump to let you know that the other edge of the crystal has found the shallow groove in which it's supposed to sit.
Second, some crystals can be installed from the front using a tool called a "crystal lift." This tool has many little fingers that compress the edge of the watch crystal so that it can be slid into the case. Pressure is then gradually removed from the crystal, permitting it to expand into the shallow groove into which it's supposed to sit. Crystal lifts are easy to use in theory but somewhat finicky in real life; the crystal must be grabbed equally by all the lift prongs or else the crystal will have a tendency to squirt out of the tool before it's been completely set.
Looking at pictures of your wife's watch, it doesn't look to me like a crystal lift would do any good. I think instead that your crystal might have been installed using a third method. Looking at the pictures, it looks like the bezel--the metal top of the watch--separates from the watch body. If this is the case, gently pop off the bezel and push the crystal into it from behind. Then, push the bezel back onto the watch movement. It's possible that the crystal is kept in place by being squeezed between the bezel and the rest of the watch case.
If all of this sounds daunting, putting the crystal back in--assuming it's not cracked--is a minor job for a watch repair technician. It literally might only take 5-10 minutes to complete the job. If you're concerned about the appearance of the watch, it might be safest to pay someone the small amount of money to get this done right. Replacing a watch crystal with a new one usually runs about $15-25, around where I live. Replacing an undamaged crystal that's popped out should cost appreciably less, since a new crystal costs a jeweler between $5-25 for most standard sizes (diver's watches and strange specialty shapes will cost more).

Posted on May 16, 2011

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Posted on Jan 02, 2017

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1 Answer

WHERE DO I GO TO REPLACE A CRYSTAL FACE ON A SKAGEN WATCH


Hello,

If the watch is under warranty it would cost you $32.00 to have it fixed.
you can follow this link for more information: http://www.skagen.com/webapp/wcs/stores/servlet/ContentView?storeId=37082&page=customerCare_warrantyRepairs&nav=leftNav_CustomerCare&langId=-1&catalogId=26505

The other option is to go to a professional watch repair person to replace or buff out the crystal if it's just scratched. The fees are around $25 - $50 since that watch has a mineral crystal. I hope this helps!

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Thank you for contacting FixYa.
Most Skagen watches have a snap-in, snap-out back. You will need a case back opening tool ($3 to $14) or a slotted jeweler's screw driver or knife blade to pry it open. Do this over a counter or towel in case the battery pops out. Examine and make note of which side of the battery is up. Get the number off the battery, better yet take it with you to Wal-Mart, Radio Shack or anywere else they sell batteries. Buy a replacement, install it, and try to reinstall the back. Good luck!
Do not try placing your Skagen watch face down on a soft towel, on a hard surface, and then then try to mussle in the back, or tap it with a mall or hammer. You very likely will break the crystal.
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A simpler solution is to take your watch to a place that specializes in selling and servicing a variety of watches, hopefull Skagens, maybe a jewelry store, and have them replace the battery. They should have the closing tool and you can expect to pay $10 to $15 for the battery and installation.
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