Question about Tomtom ONE GPS Receiver

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Today is 5/31/11. I have not updated my TomTomOne for probably a year now plus I have a new computer. i downloaded tomtom home and got the updates. Now I cannot get GPS signal anymore. Before the update, I can get the GPS signal just fine. I know this has been asked in this forum but dated 2009. It says something about shutting off the unit FROM the computer.I don't know how to do that. If you can give me exact steps for that or the fix, I would appreciate it. Thank you.

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6 Suggested Answers

6ya6ya
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SOURCE:

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: TomTom Home

I had a similar problem when trying to update my dad’s old TomTom Go300. I bought a new map and downloaded TomTom Home 2 (as instructed on the website) but found that the Go300 was recognised by the computer it wasn't recognised by TomTom's own Home 2 software.

To cut a long story short I uninstalled Home 2 and downloaded Home 1 (from http://www.tomtom.com/plus/service.php?ID=17 Home 1 is the one on the right, listed as being the version of Home you use for Navigator 6).

Then when I switched the Go300 on it was recognised by Home1 - although the new map I had bought wasn't listed as being available for download.

However, I updated the Go300 with the available listed free updates, then switched it off.

Downloaded Home 2 again and switched the Go300 on - this time it was recognised by the computer and the new map I had bought was available to download.

So far so good - the only problem was the the postcode search facility was not the same as it had been - I could now only search the first 4 digits of the postcode. There is a fix for this on the tomtom website:

http://www.tomtom.com/support/index.php?Language=1&query=postcode&FID=9852

which I followed and which worked.

Hope this may be of some use to someone! It took me hours to figure it all out. But it's up and running now.

Redd




I read and read and re-read the TomTom website looking for any info that would help but came up with nothing. A few hours later and the air thick with torrents of language I didn’t think I was capable of I discovered that I needed to download Home1 first and let the Go300 connect to the computer via Home1 before it would be recognisable by Home2. Okay…
On the website, though, Home1 is listed as being the version you use if you have TomTom Navigator 6. It’s not even called ‘Home 1′. Confusing eh? Anyway, I downloaded that and from there found that I could get my new map onto my Go300. Once the map and other updates were installed and I had switched the thing off I then found that Home2 recognised it at last.
That had to be one of the most ridiculously long-winded things I’ve had to do on a computer, mainly because TomTom’s confusing advice on their website made the whole process so damn difficult. Perhaps they hoped I’d give up and buy a new one? Tsk.
Redd

Posted on Jul 28, 2008

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  • 1 Answer

SOURCE: tomtomone

that is a easy problem to solve

Posted on Sep 20, 2008

  • 1 Answer

SOURCE: Upload latest western europe map v7.20 to TOMTOM 700 not possible

I have managed to solve the problem of loading a new map on my Go700 using a Mac. I discovered that Tomtom is incompatible with the Leopad operaying system, despite the protestations of the idiots at Tomtom ,so I reverted to an older Mac using Tiger.
Taking the instructions given to crinold, I tried to erase the disc on the 700 using home 1.5 - and it didn't work. So I went to disc utilities, highlighted and erased the Tomtom disc, and opened home 2,5. After being refused entry several times, like being told to load an already loaded device, I persevered, and managed, slowly, to add the map I had bought for 78 euros. T]One point oif interes is that when I bought the map, they site stated it would cost 63 pounds sterling, but switched it to euros when the invoice arrived. at a rate very favourable to Tomtom - funny, that.
This is sharp practice,probably illegal in many countries,, but, to be honest, dealing with the mysterious Tomtom company is so frustrating, that I don't have the time or inclination to fight them for the money they cheated from me.
How they survive with such an awful product and extremely bad after sales service is hard to understand - perhaps they won't ... we live in hope.

Posted on Mar 19, 2009

  • 5 Answers

SOURCE: My new TomTom One XL will not pick up a GPS signal.

Well, it MAY help to download the tomtomhome program from the tomtom website, then connect your unit to your computer and update, including the gpsfix application (that's for all the other posters who didn't mention having updated). But for Drakeca05, updating MAY have been what messed you up in the first place. I updated two days ago with tomtomhome--my tomtom one was working fine, but was a little slow to initially acquire satellites. Now since the update it's even slower, sometimes won't acquire them at all, and randomly drops them. Tomtom tech assistance is useless--they just refer you to the standard "acquiring satellites" faq that you can easily find yourself on their site & nothing there is the least bit helpful for this.

Posted on Mar 20, 2009

  • 1 Answer

SOURCE: Tomtom not finding gps satellites

i had exactly the same problem, i dont really know how i solved it but first i thought it could be a memory problem slowing the gps signel so i reset the tom tom to factory settings then downloaded the updates from the tom tom home program of corce i lost all my destinations but i didnt want to do a back up just incase one of the updates had a virus or something so if u want to keep them i sugest u write them down first.and then i got a safty pin and pressed the reset button underneath where the memory card goes twice the second time i held it down for about 10 seconds then i looked for updates again from tom tom home. after that in tom tom home there is an option where u can operate your tom tom on your pc so i tryed that and i put in a destination on the pc and clicked on demo tour so i watched the route first it was a bit slow but started to speed up a little. after it had finished i un plugged the sat nav and went for a walk with it around the house soon as i went out side and set a destination it found 6 gps signels,make sure yhe battery is charged to at least half. well i hope anyone who follows my steps gets the same results, thought i lost 200 quid cos i have had it over two years and its only guarenteed for 12 months. well good luck.

Posted on Apr 01, 2009

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1 Answer

WHEN I PLUG IT ON MY COMPUTER FOR UPGRADES I DON'T GET IT UPDRADED


You must update through TomTom HOME.

You can access new services, info and updates regarding your device here:
http://www.tomtom.com/plus
Here is the PDF of the instruction manual:
http://download.tomtom.com/open/manuals/onexl/refman/ONE_XL_US.pdf
Page 49 details how to acquire and use TomTom HOME.
26125569-143ovkooxlqwrbc02lgdwniq-1-0.png PDF manual:
http://download.tomtom.com/open/manuals/onexl/refman/ONE_XL_US.pdf
Plus:
http://www.tomtom.com/plus

Mar 11, 2016 | Tomtom One XL GPS Receiver

1 Answer

TomTom map of Poland is hopeless. should get a free update on a new device. There are a lot of new roads in Poland and the device which I bought 2 months ago does not take it into account at all. Can't...


You will only get a free update on a new device if you install tomtom home on your computer and login withing the first 2-3 months of purchasing your device. Also, if you purchased a device that is "refurbished" or "recertified" then you do not get this free update and your map can be up to about a year and a half old. In this case, you would have to purchase a map update. To update you will have to install TomTom Home on your computer (download from TomTom.com) and login. You can typically purchase one update for about 45 USD or purchase a year of updates for just a little more (like 59.99 USD). A "year of updates" gives you an updated map each quarter for one year. I don't know that I would have bought a TomTom for use outside of North America or the UK. Sorry.

Mar 01, 2010 | Tomtom Go 630 GPS Receiver

1 Answer

Tomtomone stuck with frozen screen and wont switch off can switch off using the reset button but when switched back it sticks on the tomtomone screen


Your TomTom home software is corrupted:

1) Try a 'hard reset': while the power is on, stick a small (tooth/match) stick through the hole under your unit base and opposite to were the USB connector go, for a few seconds, remove the pressure on the stick will cause a complete system reboot if possible.

2) Check the health of your Tomtom One flash drive: connect to the computer, use Windows Explorer -> Properties -> Tools > Error-checking to scan and repair any problem.

3) Restore software: using TomTom Home, restore from a previous backup followed by a device update while connected online.

Hope it helps: let me know how you go and good luck!

Jan 06, 2010 | Tomtom ONE GPS Receiver

1 Answer

How do I register my new tomtom


  1. Go to tomtom.com and download the HOME application.
  2. If you unit came with a CD, Home is probably on CD.
  3. Anyways, install HOME then connect unit to computer. Tap Yes when it asks you to connect to computer.
  4. Home should launch and recognize the unit.
  5. You need a valid email address to finalize registration.
  6. It will start downloading update automatically.The map update can be quite long but you have to be patient.
  7. Your guaranty for the latest map update is valid for 30 days (from day of first use)

Jan 02, 2010 | Tomtom GPS

1 Answer

My tomtomone fails to pick up a gps signal. Something I need to do to make that happen?


update your tomtom with the latest GPSfix updates via tomtom home software

Aug 10, 2009 | Tomtom ONE GPS Receiver

1 Answer

NEW MAP & poi updates


if you have a tomtom sat nav you can get free up-dates and poi from tomtom home goto
http://www.tomtom.com/plus/service.php?ID=17

to download tomtom home

Jan 28, 2009 | Mitac Mio C220 GPS Receiver

1 Answer

TomTom Home


I had a similar problem when trying to update my dad’s old TomTom Go300. I bought a new map and downloaded TomTom Home 2 (as instructed on the website) but found that the Go300 was recognised by the computer it wasn't recognised by TomTom's own Home 2 software.

To cut a long story short I uninstalled Home 2 and downloaded Home 1 (from http://www.tomtom.com/plus/service.php?ID=17 Home 1 is the one on the right, listed as being the version of Home you use for Navigator 6).

Then when I switched the Go300 on it was recognised by Home1 - although the new map I had bought wasn't listed as being available for download.

However, I updated the Go300 with the available listed free updates, then switched it off.

Downloaded Home 2 again and switched the Go300 on - this time it was recognised by the computer and the new map I had bought was available to download.

So far so good - the only problem was the the postcode search facility was not the same as it had been - I could now only search the first 4 digits of the postcode. There is a fix for this on the tomtom website:

http://www.tomtom.com/support/index.php?Language=1&query=postcode&FID=9852

which I followed and which worked.

Hope this may be of some use to someone! It took me hours to figure it all out. But it's up and running now.

Redd




I read and read and re-read the TomTom website looking for any info that would help but came up with nothing. A few hours later and the air thick with torrents of language I didn’t think I was capable of I discovered that I needed to download Home1 first and let the Go300 connect to the computer via Home1 before it would be recognisable by Home2. Okay…
On the website, though, Home1 is listed as being the version you use if you have TomTom Navigator 6. It’s not even called ‘Home 1′. Confusing eh? Anyway, I downloaded that and from there found that I could get my new map onto my Go300. Once the map and other updates were installed and I had switched the thing off I then found that Home2 recognised it at last.
That had to be one of the most ridiculously long-winded things I’ve had to do on a computer, mainly because TomTom’s confusing advice on their website made the whole process so damn difficult. Perhaps they hoped I’d give up and buy a new one? Tsk.
Redd

May 17, 2008 | Tomtom GO 300 GPS Receiver

1 Answer

2 years old need to update maps tomtom 910


Hello mm1112,

Map updates for your TomTom GPS can be purchased and installed through the TomTom HOME GPS manager program. You will need to download and install the TomTom HOME software onto your computer.

You can find this software on the TomTom Plus Services website located here: http://www.tomtom.com/plus/service.php?ID=17.

Best regards
Ken
Go Ahead. Use Us.

May 14, 2008 | Tomtom GO 910 GPS Receiver

1 Answer

Tomtom920


First of all, BACKUP!
Then:
1: A free account here:
http://www.tomtom.com/myTomTom/myProfile/index.php

2: TT Home installed:
http://www.tomtom.com/plus/service.php?ID=17

3: Connect device to computer, and update through TT Home.
Log on with email address/password from step 1.
Disconnect device from computer after update

4: Set email address/password on device to get buddies to work.

New services are being added regularly.
Use TomTom HOME or visit
www.tomtom.com/plus to find out what’s available.
To download TomTom PLUS services to your GO, you need a mobile phone with Bluetooth and a wireless data connection (GPRS, EDGE, UMTS or CDMA).
Your mobile phone company may charge you for using a wireless data connection.
Don’t forget that you can download many TomTom PLUS services to your computer without needing to set up a wireless data connection.
Not all services are available in all countries. For more information, visit www.tomtom.com/plus

May 13, 2008 | Tomtom GO 920 GPS Receiver

1 Answer

TomTomOne 1st Edition


Do you have an account at TomTom?
If not, make one here:
http://www.tomtom.com/myTomTom/myProfile/index.php

Do you have TomTom Home installed?
Find it here:
http://www.tomtom.com/plus/service.php?ID=17

Connect and update after completed previous steps...

Apr 09, 2008 | Tomtom One Europe v2 GPS Receiver

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