Question about Kwikset 907 90715 Satin Nickel SmartCode Smart Code Deadbolt with One Touc

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I just completed installing a Kwikset Smart Code deadbolt. the key works without issue but if the key is removed, the unit cannot be locked with either the handle or the electronic method. if the key is reinserted, is works

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You may wish to go through the installation programming routine again (make sure that the batteries are fresh)
Here's the link:
http://s7d5.scene7.com/is/content/BDHHI/40486-02

Programming instructions are found on Page 6.

If that fails, the lock is covered by warranty and the contact information is on the instruction sheet.
These are PDF files, requiring Adobe Reader to open. There is a link on the same page to download Adobe reader if the file will not display for you.

Good luck--and please provide feedback if this helps!

Posted on Nov 05, 2011

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1 Answer

Key will not come out in unlocked position


I presume you figured it out by now, but if the tailpiece is installed wrong in many deadbolts, the key won't come out in one position or the other. It's called a "timing" problem and the way to fix it is to take it off the door, turn the tailpiece a half circle and put it back on the door. Usually Kwikset locks are designed so you can't put it in the wrong way, but it can happen. (If it's not the timing problem, then the deadbolt unit is defective or broken. They are designed to fail in a way that keeps them locked, so this could be a sign that someone tried to break in, or that someone used the extended bolt as a way to stop the door from closing and it hit the door frame too hard.)

The best way to install a deadbolt lock without the instructions handy is to look at the "lazy" cam and see if there is a way to install it wrong and don't install it that way. Example: If there are 2 ways for the tailpiece to fit in the deadbolt unit when the deadbolt is retracted and only one way for the tailpiece to fit in when the deadbolt is extended, then install the lock with the deadbolt extended and you can't install it wrong.

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1 Answer

Kwikset smartcode deadbolt newly installed unlocks when lock button pushed. I have taken batteries out and reset few times with no success.


"I have installed your Powerbolt, but when I push the Lock Button, it unlocks? What should I do?"
First remove the cover on the inside of the Powerbolt unit. On the right hand side under the batteries, you will notice that is says "Door Direction Jumper". If the cap is mounted on Prongs 1 & 2, carefully remove it and move it over so that it mounts Prongs 2 & 3. A is right handed, B is left handed.
These instructions will work just fine for you:
http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx

Notice that the above is a .PDF file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:

http://get.adobe.com/reader/

These locks are made to work on a door which, when you stand outside and face it, has its hinges on either the left-hand or right-hand side of the door (= door "handedness").
The jumper controls that for the appropriate installation. Yours is set wrong!

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I have a three year old Kwikset series 909 Smart Code which is having software problems. Some programing functions work, others not. Can I repair this myself? Do I have to by a complete new unit? The...


Here is the link to the installation instructions:
http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode

Notice that the above is a .pdf filetype. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:

http://get.adobe.com/reader/

There isn't a whole lot of "programming" to be done with this lock. If it isn't performing correctly, contact Kwikset 1-800-677-5625 USA & CANADA
or visit, www.kwikset.com

Good luck!

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1 Answer

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Why is my Powerbolt beeping?
http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx

Follow this link to find out how to remove the cover for your Powerbolt:

http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx

This link:

http://s7d5.scene7.com/is/content/BDHHI/40486-02

is the "manual" for the installation of the lock. Programming instructions are found on Page 6.

I'd recommend changing the 4 alkaline AA batteries at the same time.

Good luck--and please provide feedback if this helps!

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1 Answer

I installed this last night and it was working fine. Tested it several times, showed the family, etc...Everything worked great. My son left for 10 minutes and came home and it no longer worked. The keypad...


Kwikset's warranty covers one year electronics defects and lifetime coverage for the mechanical movement and finish.
Here is a link to it:

http://www.kwikset.com/Customer-Support/Warranty-Information.aspx

You can contact them from there for further assistance.

Good luck!

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