AMT Recent Questions, Troubleshooting Help & Support

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possibly at any good gun shop or store .they can order most any thing still made

AMT Optics | Answered on Jan 26, 2017


You may have a unit that does not have a serial number if nothing is embossed on the unit, their website indicates not all are going to have a serial number.

http://www.atncorp.com/

AMT Optics | Answered on Sep 04, 2015


most likely your main board is done. You can attempt to clean (with IPA) the carriage bars and reoil the front bar only. Open the back and look at the main board. look on the gold heat sink for burnt drivers.

AMT Datasouth... | Answered on Feb 24, 2015


when the paper loads, the top of form is then set., If the printer is not setting this or the paper just feeds through when loading paper, go into the test menu, select pcalib and make sure no paper is in the printer. aslo make sure the printer is not in direct sunlight. this will reset your paper detection circut and therefore your tof "alignment"

AMT Datasouth... | Answered on Jul 21, 2014


Not sure what you mean by "realign" but you can try under the test menu select pcalb. make sure there is not paper installed and the printer is not in direct sunlight.

AMT Datasouth... | Answered on Jul 21, 2014


This is usally a problem with the way the card is put into the reader. attempt to reseat the card. try putting the card all the way in a nd back it off a little bit (pull it up slightly). attempt this a couple of times putting the card in different positions each time. if thei does not work, your card or the eeprom on the board are bad and need to be replaced.

AMT Datasouth... | Answered on Jul 21, 2014


Look in section 4 of this document for information on resetting profiles:

http://www.amtdatasouth.com/support-1/faqs/documax/

AMT Datasouth... | Answered on Dec 27, 2013


enter the hidden menu. press setup and scroll to end #52. press and hold form align and config. scroll to 58 gap adjust lower the number the closer the gap is.

AMT Datasouth... | Answered on Sep 19, 2013


platten driver on board most likely is bad. the driver the on the brass colored heatsink and is the one to the far right. With a multi meter set to ohms, check the diodes in front of the far right driver. Resistance shoud be real high on each one if on is low, replace driver. IC is a L298

AMT Datasouth... | Answered on Sep 19, 2013


Perform "Pcalib". Under the test menu select pcalib. Insure the printer has no paper installed and is not in sunlight. This should fix it.

AMT Datasouth... | Answered on Sep 19, 2013


real easy Mike. Dump Reynolds and call ADP. The driver that was installed is incorrect. Also try contacting AMT for a current driver.

AMT Datasouth... | Answered on Sep 19, 2013


press setup. scroll to restore and select the software to be restored. Done

AMT Datasouth... | Answered on Sep 19, 2013

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