ASUS Office Equipment & Supplies - Recent Questions, Troubleshooting & Support


YOU DROPPED IT, THAT EITHER BROKE THE MONITOR OR THE CONECTION TO THE MONITOR BUT YOU SAY THAT WHEN YOU HOOK UP TO A MONITOR IT WORKS OK.YOU CAN FIX THE PROBLEM YOU GO TO E-BAY AND TYPE THE NAME AND MODLE NUMBER ONCE YOU ARE IN E-BAY LOOK FOR THE ASUS Q200E AND YOU ARE LOOKING TO BUY ONE FOR PARTS WITH A GOOD SCREEN...[REMINDER IT WOULD HELP IF YOU GET A PAY-PAL ACCOUNT.AND MAKE SURE YOU HAVE A MINI SET OF PHILIP SCREW DRIVER AND A MAGNET TO KEEP SCREW TOGETHER.
AND PAY CLOSE ATTENTION WHEN DOING THE REPAIR
PLUS YOU'LL HAVE EXTRA PARTS.
GOOD LUCK.

ASUS Q200E 11.6"... | Answered on Feb 08, 2018


Do you have an installation disk or did you create one when you first started the PC?

ASUS Transformer... | Answered on Aug 02, 2016


how much for what
post again with all the details to get an answer

ASUS Transformer... | Answered on May 26, 2016


have you tried this on start up press the cont+ alt+ delete button and hold all down until the bios screen comes up
navigate to the bios pass word section and turn it off
select save (Y) and then esc.

ASUS Transformer... | Answered on Mar 28, 2016


create new acount

ASUS X55U-EH11... | Answered on Feb 07, 2016


Take out the battery, wait 20 seconds and plug it in again. restart the laptop and it should start up normally.
Is it a new laptop that you start up for the first time?

ASUS... | Answered on Dec 30, 2015


Try removing the battery for 20 seconds. Replace it and try again.

ASUS Transformer... | Answered on Dec 30, 2015


Yes, there should be no problem.
Why do you not upgrade to Windows 10. It is free. Go to Microsoft.com to get details.

ASUS Transformer... | Answered on Dec 30, 2015


If you cannot get unit to wake up by clicking keys on keyboard or moving mouse then
1- Your mo bo has died
2- your hard drive is no good
3-your cmos is corrupted
4- your OS is corrupted
5- you have a bad peripheral

ASUS... | Answered on Dec 03, 2015


does not sound easy . Try holding power button in for 30 seconds and then try normal power up. Is the AC adapter plugged into laptop it may have a flat battery. If the Ac to DC adapter is failing to charge the battery this could cause a flat laptop battery and cause the symptoms you are experiencing.

ASUS X200 Black... | Answered on Sep 18, 2015


unplug your laptop, remove the battery and wait for three minutes. then install back your battery and power on. right after you power on your laptop press shift key together with f9. release the keys when the laptop begin to boot. follow the instruction on the display.

ASUS... | Answered on Sep 04, 2015


Simple! Ask daughter what password she put in.

ASUS Transformer... | Answered on Sep 02, 2015


This issue is caused by the BIOS being changed. Here is a post about it in the ASUS forum:
This fixes the issue in this one case : '7C' replaced by 'FF' in the EEPROM

[url]http://pcaudio.org/stuff/G73JhFixKBLights.rar[/url]

make a usb boot drive, set your bios so flash drive comes first at start up, put bt.exe and fixmykb.bat to the usb key, run fixmykb.bat


Asus computers with a backlit keyboard come with the flag '7C' written in the cnfg page of the EEPROM.
It's a small sticky memory on the motherboard. Apart from the BIOS.

The flag address is cnfg DD (and not 27 as written in many forums)

It seems, again reading forums from all over the world, that not all Asus RMA centers know that !
Some replaced, the keyboard, the mother board (!), send the computer back without fixing it, but in most cases, fixed it without any explanation.

For months now, ASUS does not release a patch. A very simple app from windows could write this back to EEPROM. But here's the Asus problem : one flag in this eeprom (27) tells windows installer what version (like pro or ultimate edition) of windows to install... So may be some guys over there just dont want the BT.exe utility to be spread around.

In most cases, if you flashed the latest BIOS available, the latest ATK drivers and have your back lite keyboard not working, this fix will give the light back to you !

At last, some few users had the keyboard power ribbon unplugged. Before doing the hardware work to pull it out and risk damaging this fragile plastic stuff, try this fix.

WORKS ON G73 and U80V (just beginning the list). Brings also the light back to U80V illuminated trackpad.

ASUS Q500a 15.6"... | Answered on Aug 16, 2015

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