Building Materials - Recent Questions, Troubleshooting & Support


Check to see if you have anything blocking the sensors. Then try pressing the door opener to open and close the garage door. See if that resets it and stops the issue.

Building... | Answered 17 hours ago


If you're having to hold that inside button down to bring it down that is because of your sensors being out of alignment. On the bottom left and bottom right of your garage door track are your photo eyes and if they're not cleaned and pointing toward each other, then they will not allow the door to close. It will only close with the inside button because it is hardwired and when you hold the button down it shoots a continuous current that bypasses Those sensors. Remotes and keypad are wireless and must have photo sensors aligned to work

Building... | Answered on Mar 14, 2019


Most garage openers have a reprogram button on the lift motor. You push the button on the motor and enter in the new code on the keypad but you only have a really short time to set it so get someone to push the button from a safety ladder and you can set the code. You hit program and then push your code numbers.

Building... | Answered on Mar 12, 2019


They are made by Chamberlain, give them a call.

Building... | Answered on Mar 10, 2019


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Building... | Answered on Mar 10, 2019


If you use LED lightbulbs close to the operator, they can block your remote signal.

Building... | Answered on Mar 10, 2019


Check your home circuit breakers.

Sears Craftsman... | Answered on Mar 08, 2019


Try this link:
https://www.youtube.com/watch?v=f7S6XOOLF8g

Building... | Answered on Mar 08, 2019


From Chamberlain's website:

There are a few different things that can cause this type of problem.
  1. Look at the LED light next to the SMART/LEARN button on the motor unit. If you are facing the garage door, the SMART/LEARN button is located on the rear end or right hand side panel of the motor unit. You may need to remove a light lens cover in order to see it. This button is either purple, red/orange, green, yellow, grey, or white in color. If the light is flashing rapidly this means you have a stuck button on one of your remote controls. Take the batteries out of each remote control. When you remove the batteries from the bad remote, the light will stop flashing. This remote needs to be replaced.
  2. If one of your neighbor's remote controls is inadvertently programmed into your receiver, your door will open when their remote is activated. If this happens you will need to clear out your receiver and reprogram your remote controls:
    1. Press and hold the LEARN button for six seconds, or until you see the small LED light near the button turn itself off.
    2. If the above steps have been followed and the symptoms continue, there may be an electronic short in either the wall control button or the receiver logic board. In this case, remove the wall control wires from terminals one and two (or red and white) on the motor unit. Should the symptoms persist after the wires are removed, replace the receiver logic board. If the symptoms stop with the wall control wires removed from the motor unit, replace the wall control button, and the wires leading to the wall control button.

Sears Craftsman... | Answered on Mar 08, 2019


I'd guess the button inside your garage, is hard-wired to the operator electrical panel (mine is). It may be that the remotes are not compatible with the opener. Some of the newer devices automatically change the security codes on every open and close cycle.

Building... | Answered on Mar 07, 2019


Jojo, possible motor or control board issue, may have to get a garage door tech. to have a look. Befor you do check the trouble shooting links below.
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
Garage Door Opener Repair How to Troubleshoot Openers
Garage Door Opener Troubleshooting step by step
Garage Door Opener Repair Help Troubleshooting Sears PartsDirect
Home Repair Remodeling How to Troubleshoot Garage Door Openers

Craftsman Garage... | Answered on Mar 07, 2019


Almost all garage door openers have a switch mechanism that will allow you to open the door manually. It is usually a pull cord on the motor or track. Pulling it down usually deactivates automatic mode. Just pull it up into position when the electricity comes back on.


Garage Door Repair in Jacksonville FL American Garage Doors LLC

Building... | Answered on Mar 07, 2019


The first step would be disconnecting the opener from the door by pulling the red emergency release cord. Lift the door half way open (manually). It should sit right where it is. If your torsion springs are set too hot the door will drift up and will be hard to get closed (by hand). That would explain your opener working extra hard to push the door down.

You could also have the perimeter seals installed too tight, or possibly an obstruction in the tracks. Even cold weather (ice) getting between the joints of the door during operation can cause that. Finally, tracks that are misaligned or bent especially around the curved radius.

Building... | Answered on Mar 07, 2019

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