Coffee Makers & Espresso Machines - Recent Questions, Troubleshooting & Support

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Krups Small... | Answered 7 hours ago

Most domestic coffee machines only have a small heater tank. I would suggest that after 5 cups, the tank cannot retain enough heat as the cold water from the supply has refilled it and it has to reheat again. If it wasn't doing this before, you may have to contact a service Company.

Nuova Simonelli... | Answered Yesterday

I have a dolce gusto and i am unable to remove the coffee capsule. It seems stuck, as does the lever that punctures the capsule. If the valve lever is moved right or left nothing comes out. Please can you help?

Krups Coffee... | Answered Yesterday

I have the same problem. I think it's a factory defect. The descale button doesn't work, and it's never been descaled. I just leave vinegar in the machine overnight and run water to rinse it the next day. Vinegar is just dilute acetic acid. Citric acid works better than vinegar, but it's harder to find. It doesn't have the smell that vinegar does.

DeLonghi Coffee... | Answered Yesterday

you probably have a problem with the flowmeter (one circular white, one hose from the tank enters the pump). You must remove the back cover of the machine and see them at the bottom left.
allow it to be opened by spraying and cleaning it.
Good luck

DeLonghi Coffee... | Answered Yesterday

My Keurig B60 had the same issue. The water reservoir has a valve in a nipple on the bottom that slides into a clear plastic fitting within the base of the unit. Water from the reservoir is supposed to pass through the fitting and into the pump, which is also in the base. Over time, hard water deposits can build up on the nipple or the mating fitting (or both) such that a good seal is not made when the reservoir is in place and water slowly leaks out the bottom. To fix this, I removed the five screws on the bottom of the Keurig and then removed the two screws which hold the fitting in place. I gently cleaned both the clear plastic fitting and the nipple in the bottom of the reservoir with white vinegar. After rinsing both with clean water and drying both, I applied a small amount of silicon faucet grease (available at any hardware store) to both parts. I haven't had any more leaks since, although I assume I will have to repeat this operation periodically.

Keurig B60... | Answered 3 days ago

It is not advisable as coffee grounds don't break down easily. Just empty them into your trash, or better yet add them to your compost pile.

Coffee Makers &... | Answered on Jun 13, 2019

Trying to find manual for Verismo701. I keep getting a “select flow meter” on display.
Thanks in advance donovan357 at

Coffee Makers &... | Answered on Jun 12, 2019

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