Humidifiers - Recent Questions, Troubleshooting & Support

This a repair forum, you need to deal with manufacture. If you look on the instructions that came with unit, the warranty info is there and the place to return it.

Humidifiers | Answered on Jun 05, 2019

The unit may have developed a defect and will have to be replaced.

Humidifiers | Answered on May 25, 2019

I know this is an old question, however there are many of these units in use so I feel it is relevant.

Actually, this white dust is harmful. If not for my Dyson purifier suddenly indicating dangerous levels of particulate in the air, I would never have pinpointed that the source of my cats developing persistent asthmatic cough, was my new humidifier. This is not benign, it's completely unhealthy. In fact their coughing persisted after removing the unit, and up until every surface was cleaned. I can only guess where else it's accumulated as it has even settled inside closed drawers.
It is so fine, this dust cannot be filtered. With the amount of mineral being pumped into the air it can even inhaled into the lungs. I have never seen this much dust with any humidifier in my life. It is excessive. What is the point in buying all these filters it requires when it's not actually filtering anything? Buying distilled water is impractical and yet another expense to get a passable result from this already expensive unit. I really think think there is a deeper problem here. In my research it seems this became an issue since Boneco took over. I wish they would address this problem. Customers are out of pocket, and unknowingly exposing themselves, children, elderly, and pets to possible health problems.

Air-O-Swiss 7133... | Answered on May 15, 2019

I talked to Kaz, a manufacturer of humidifiers, and they said this is referred to as "white dust". It's simply the minerals from your water settling on your furniture...I had to same problem so I called the manufacturer.

He said it's not dangerous but that I should use distilled water in my humidifier from now on since my water will always do that. He also stressed the importance of cleaning the unit weekly with a bleach and vinegar solution per the manufacturers specs.

Air-O-Swiss 7133... | Answered on May 15, 2019

when you post the same question 6 times in a short period a lot here just ignore them. food for thought.

Humidifiers | Answered on May 14, 2019

Is the little ultrasonic disk at the bottom of the mist tower clean, or is there hard scale on it? If there are hardened deposits on the disk they will stop it from vibrating. Be careful not to damage it by scraping or digging with a tool. I have found that the best way to clean it is with a Waterpik, turned all the way up. It often takes ten minutes of work to clear it off. This is MESSY, do it in the shower, or outside.

Swiss... | Answered on May 14, 2019

Those are disposable filters. They are about $20 each. When they get blocked up, they have all sorts of dust and other pollutants, and sometimes mold in them.

Walgreens... | Answered on May 13, 2019

check makers website

Humidifiers | Answered on Apr 25, 2019

fixya doesnt sell parts for anything

Humidifiers | Answered on Apr 23, 2019

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