Cooktops - Recent Questions, Troubleshooting & Support

Contact JENN-AIR directly to inquire.

Jenn-Air... | Answered 20 hours ago

Request the wiring diagram (not a schematic) directly from Jenn-Air.

Jenn-Air... | Answered Yesterday

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Cooktops | Answered 2 days ago

When you see a code,follow these steps to solve the problem:
  • Press "Stop/Clear" to clear the display and stop the beeping.
  • Reprogram the oven.
  • If the code still displays, turn off the power to the oven at your breaker box and wait five minutes before turning it back on.
If none of these work, please consult a repairman

Siemens Cooktops | Answered 2 days ago

Use this link for answers to all your cooktop issues.

Maytag Cooktops | Answered 3 days ago

No. They dont light up.

Jenn-Air JEC8430... | Answered on Mar 13, 2019


Cooktops | Answered on Mar 11, 2019

Or maybe you just added to what was stuck on there.

Use a good ceramic cooktop cleaner or a water/vinegar mix AND a razor blade scraper.

I have found that the only way to get EVERYTHING off the cooktop is to use the razorblade scraper. You may not be able to see it or even feel it with your fingers but there is burnt stuff on there and it takes some work to get it off.

Cooktops | Answered on Mar 04, 2019

you have to press a function key within 10 seconds or it will keep beeping and shutting itself off

Fagor Cooktops | Answered on Mar 03, 2019

In case anyone else encounters this problem here's what
worked for me. I had this happen last night and came here
searching for answers. It did not unloosen on it's own
after being left overnight. Finally this morning I came up
with something that worked for me. Shoot the lid all
around with a hairdryer and use a towel to keep seeing if
it has loosened up enough to move. After a few miuntes of
spraying it with the heat it stared sliding around and then
came up.

Jenn-Air JED8430... | Answered on Mar 02, 2019


Cooktops | Answered on Feb 25, 2019


If you have an illuminated red key symbol on the cooktop, press down where the illuminated red key is, for about 5 seconds. This method works on many Schott Ceran / Miele cooktops including the KM443 listed above.

If this doesn't work, please let me know the correct model number.

Hope this helps.


Miele 30 in.... | Answered on Feb 25, 2019

I certainly won't tell you that your cooktop is OK to use (both because I have not seen it and because I don't want to be sued by your grieving family), but there is nothing mystic about this. Electrocution can only happen if you come in contact with an electrically conductive part that is not grounded (which includes water that is in contact with a metal part inside the cooktop). The fact that the glass is cracked makes it more likely that you, or spilled pan contents, could reach a dangerous part inside the cooktop, that is all. Manufacturers' instructions are generally very conservative.

Cooktops | Answered on Feb 23, 2019

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