Candy Freezers - Recent Questions, Troubleshooting & Support

I would suggest setting it on 2. But to eliminate guessing, the dial should be set so the temperature in the freezer compartment is 0 degrees F (-18 C). The best way to ***** this is to put a thermometer in the freezer and adjust the dial until the temperature is steady at 0.


Candy 2.5 cu.... | Answered on Mar 16, 2011

1. There can be a air leak from the gasket (door rubber).
2. Thermostat is adjusted to high cool position.

Check for these. If you still have the problem consult a technician please.

Candy 11 cu. ft.... | Answered on Oct 06, 2010

there is in-sufficient gas

Candy Freezer... | Answered on Feb 20, 2010

Normally that amount of ice denotes a leak in the system, or possibly the thermostat not switching off. If the door does not seal correctly, you will also generate a lot of ice. Something tells me we are looking at a leak.

Candy Freezers | Answered on Oct 23, 2009

it is telling you your freezer isnt cold enough

Candy Freezers | Answered on May 05, 2009

Defrost timers usually cause this type of frost build up. However it can also be caused by the defrost heater and/or heater thermostat, and these items are behind the panels therefore not easy to get to. Also before you attempt to take the panels apart make sure the refrigerator is unplugged.

Candy Freezers | Answered on Aug 05, 2008

if its running all the time there is a system fault it strugles to pump gas. you will need a system tech to repair this. if it has r12 on the label afraid to say it is then scrap

Candy Freezer... | Answered on Feb 12, 2008

do you have the old fuse? If so, carefully read the engraved markings on it

Freezers | Answered on Aug 25, 2019

a general E2 error involves the temp sensor or control board.It may be different for ruey shing. Try unplugging the unit for a minute and plug back in.

Freezers | Answered on Aug 25, 2019

how do you know the power is on if all the lights are off?
If you are referring to the main supply, then maybe there is a reset button on the unit. If the unit is running, then without a manual I can't tell what the lights are for either.

Freezers | Answered on Aug 25, 2019

Amber light indicates the fast freeze option.

Freezers | Answered on Aug 24, 2019

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