Copystar Office Equipment & Supplies - Recent Questions, Troubleshooting & Support


It is usually because you have the machine set up as A4 and the your documents or printer driver set to 81/2 X11(American letter size) size paper ,to override this ,got to the menu system button in the top left of the operation panel ,scroll down to printer setting in one of those menues you'll find A4/letter override turn it on and you'll get rid of the problem .

Copystar Kyocera... | Answered on Oct 07, 2019


This code is a high temperature in the fuser unit. The reset process is as follows, enter 1087-1087-163-print button-execute-print button then shut machine off when the message comes up on the display. The machine should clear the code and reboot, if the code returns you will need to contact a service company for further assistance. Hope this helps.

Copystar Office... | Answered on Sep 11, 2019


if this were your problem it would be obvious the inner tray is in the middle of the machine there is a lever that lifts up as paper stacks up its probably stuck in raised position

Copystar Office... | Answered on Aug 29, 2019


Press 1087, 1087 until the machine shows U000 self status, press 163, press start and then scroll to execute and then press enter. the machine will iunitialize and come ready for copying

Copystar Office... | Answered on Apr 27, 2019


You first need to pull the fuser out and manually check that it is running smoothly. More times than not, it will be the fuser rather than the motor.

If the fuser is fine, locate the motor then turn the machine on and visually inspect. If the motor does not run before the code pops up then replace it.
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Copystar Office... | Answered on Mar 22, 2019


System menu, reports, status page, start

Copystar -... | Answered on Mar 14, 2019


10871087
906
start

Copystar -... | Answered on Mar 14, 2019


Jam under the drum unit

Copystar CS-1500... | Answered on Mar 14, 2019


Pull out the fuser, push the green buttons

Copystar Kyocera... | Answered on Mar 14, 2019


Update the FIRMWARE

Copystar... | Answered on Mar 14, 2019


Add toner

Copystar CS-1810... | Answered on Mar 14, 2019


Open top cover, remove toner and developer unit

Copystar CS-1500... | Answered on Mar 14, 2019


Bad TRANSFER belt.

Copystar Fs... | Answered on Mar 14, 2019


Hold down clear/stop button.

Copystar Cs-2020... | Answered on Mar 14, 2019


Bad FUSER

Copystar CS-1650... | Answered on Mar 14, 2019


Bad Hard Drive

Copystar Office... | Answered on Mar 14, 2019


Remove drum, clean gray roller with water

Copystar Kyocera... | Answered on Mar 14, 2019

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