Epson Stylus - Popular Questions, Answers, Tips & Manuals

Use the telephone to call an Epson service rep and report error 00010009.

Epson Stylus Pro... | 33 views | 0 helpful votes

This then means that one of the drive motors is blocked or not detecting paper correctly. Check if there is no friction over some rollers and in case needed, lubricate them. Also make sure that the rollers are taking the paper properly without any chance of slipping.

Epson Stylus... | 38 views | 0 helpful votes

Helps to turn the printer off when not in use as the heat tends to dry out the ink. Sometimes the heads just quit and have to be replaced. If you are sure it's just blocked remove it and flush with soft water, then buy some windex window cleaner, make a solution of 100 mls cleaner 200 mls soft water and soak overnight , flush with soft water and shake dry, hope it works.

Epson Stylus... | 1,407 views | 0 helpful votes

Try using a soft cloth saturated with rubbing alcohol over the metal contacts. Make certain all residue to include spent ink or oil from your fingers have been removed. Let air dry. If your printers Print Head can be removed separately, that is the way to go when cleaning components. It has been known that Print Heads fail also and need replacement.

Epson Stylus... | 1,162 views | 0 helpful votes

It will print with no ink it will just be patchy.
It is also best to not let them run out of ink as they dry up in the print nozzle a pain to get working again and uses a lot of ink as you need to do several head cleans.
You may need to turn it of at the power point then after 3 minutes turn it back on again.
Also reboot your computer it may have not have started properly.
This should reset it.

Epson Stylus... | 571 views | 0 helpful votes

As the machine is brand new I suggest you stop worrying and simply return it for refund or replacement.

When you buy something you are making a contract with the supplier that in return for money he will provide you with goods of merchantable quality.

An item that doesn't work out of the box as per instructions or as advertised and actually seems to be damaged is not of merchantable quality and therefore is a breach of contract.

Epson Stylus... | 240 views | 0 helpful votes

most likely this is a problem with windows not the printer

usually the spooler service in one of the windows machine that connects to the printer is stalled or overloaded.

your not likely going to be able to fix this yourself but if i new what version of windows you have i could help

Epson Stylus Pro... | 216 views | 0 helpful votes

Application of WD-40 to the feed roller is preventing it from functioning correctly.

Epson Stylus®... | 157 views | 0 helpful votes

Suggest you go to System Restore and roll back to a prior date. That will "undo" your update, but will not change any of your files (Word, Excel, Email, PDF, etc.)

Click the "Start" and then type System Restore in the search box.

Epson Stylus ... | 232 views | 0 helpful votes

Had the same problem and found its a part underneath the cartridges. You have to remove whole cartridge carrier, it's the printer head that can pop up. Easy to pop back down but you have you remove top covers. Good luck.

Epson Stylus... | 122 views | 0 helpful votes

Initiate head cleaning process (May need more than one) from the menu.

Epson Stylus... | 57 views | 0 helpful votes

Some folks experience this problem because the current updated drivers are developed for Windows 10.
They are not backwards compatible in many cases and thus the older drivers are purged and you cannot put them back. Quite honestly, everything runs so much faster and better with Win 10, to include security features; so I strongly advise you to move up to Win 10 for 2018 and this current OS has all the current built-in drivers you need to get the job done.

Epson Stylus... | 207 views | 0 helpful votes

Ok so are yo using genuine ink cartridges or generic? i suspect generic

if generic go back to genuine for a while

Epson Stylus... | 160 views | 0 helpful votes


You must reset the cartridges chip. About " there is plenty of ink in the printer " you mean ink leakeage in to printer ? If yes, first thing is to clean the printer ( the ciss is not instaled corectly) and reinstall the ciss. The ink tank of ciss should stay at the same level with the printer.

Epson Stylus... | 254 views | 0 helpful votes

It can take some time to get the ink through.
I would suggest do the head clean at least 3 times if you then do a nozzle check and notice improvement then you are on track.
If it does not improve then it has been standing to long and not good news, this I am not willing to be the barer off.
(printer may need to go to heaven)
Keep in mind head cleaning is an ink eater so only do as you need.
Let me know how it goes.
Regards Craig

Epson Stylus... | 98 views | 0 helpful votes

Not finding what you are looking for?

-5,053 questions posted

Ask a Question

Usually answered in minutes!

Top Epson Office Equipment & Supplies Experts

Inky Fingers
Inky Fingers

Level 3 Expert

705 Answers


Level 3 Expert

4345 Answers

Alun Cox

Level 3 Expert

2679 Answers

Are you an Epson Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides