Gateway Computers & Internet - Recent Questions, Troubleshooting & Support


firstly, check the laptop charger/adapter, determine if its working or now. If the charger/adapter is working, then your laptop has developed a power problem.

You need the help of a computer expert to have it fixed.

Take care.

Gateway... | Answered on Sep 12, 2019

Mite be your monitors blow out I try it on a different computer and see if it works or not
Good luck.

Gateway... | Answered on Sep 10, 2019

Have a read.
How to Reset Forgotten Password on Gateway Laptop > Resource > Password
A Gateway password is the password that you must enter to log into the administrator or user account on your Gateway laptop or ... You Forgot Gateway Laptop Password?

How to Reset Forgotten Password on Gateway Laptop > Resource > Password
A Gateway password is the password that you must enter to log into the administrator or user account on your Gateway laptop or ... You Forgot Gateway Laptop Password?
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  • Gateway M320X... | Answered on Aug 18, 2019

    You'll have to contact Gateway Computer Support and see if the part is available to purchase -

    Gateway... | Answered on Aug 18, 2019

    Try downloading VLC player, if this does not play your videos then it is your Drive that needs a driver update or has gone bad. If VLC player does play it or asks you to install mpeg2 codecs, then all you need to do is google "mpeg2 codec download for windows media player X" (X being the current version of WMplayer you are using). The reason behind this problem is that Windows media player does not come preloaded with a full library of codecs, there are packages of codecs that you can download such as divx codecs that will have the majority of commonly used video compression decompressors.

    Gateway... | Answered on Jul 26, 2019

    Wow yet another GW.
    made year 2002, worth zero value now, and no windows support.

    why mess with 17 year old PC of any kind, ?
    first google hit
    There's a security screw on the back that needs to be removed to allow the front latch to release the side panel. It's the stupidest most confusing case ever. The latch is very hard to see, it's part of the black plastic in the front, just push down on things until you see one move a bit. It's sort of like a car door handle movement.

    it only runs XP the virus magnet and zero support now on XP nor VISTA and soon W7 the same, (blink blink gone)

    seems GW made many odd duck cases,
    made in
    Poway, California, in October 2001.
    now is made in Asia by 2007+ ended 2013 our market.

    you may have collectors grade PC, but Gateway, nah.......

    Gateway... | Answered on Jul 20, 2019

    gateway omg old or is Acer made, now. made 2005, 14 years old.
    omg2, relic Pentium D PC, wow. old.
    there are 2 ways, mostly, (besides rear clam shells)
    2 screws.
    or the latch.
    we are USA are you outside USA the USA GW lists no 835.
    usa has 830. and 840. we pitch these the trash, no w10 support.

    this looks like slider case to me. the rear side panels do not just pop off 1 by 1, no.
    the clue If you look the top and sides are 1 part.
    so that top rear screw release it, or the who front comes off pops off and screws seen there release the wrapper.
    that is 1 odd duck case. it retire it in a heart beat.
    some odd cases tilt the pc from top to rear look bottom front/s
    see levers there in plastic and when tripped the whole front tilts off.

    Gateway... | Answered on Jul 20, 2019


    Just visit this site...this will help in case of missing also if there is errors in dll's..!
    I also registered few dll's from this site...worked in my case :)

    Gateway FX542X... | Answered on Jul 16, 2019


    Rather than trying to walk you through every step here, I've located a tutorial for how to set up your email in Outlook. Outlook's email setup is very similar to Outlook Express's setup. The easiest thing to do is to use the email setup wizard under tools/email accounts in OE. Basically, the key things are to make sure that you enter your email address and PW correctly (the PW is case sensitive), then enter the correct settings for your POP and SMTP email servers. The article points out the correct names, but be sure to use the right RR region (like KC.RR.Com if you're in Kansas City).

    Make sure you click on the plus sign next to

    default.aspx?assetid=za790050001033Add your Time Warner Cable Road Runner e-mail account

    to be able to see the entire text section. If you get confused on anything, post back here.

    Good luck and please let me know if this helps!


    Gateway... | Answered on Jul 11, 2019

    you have to determine if this is a codec issue or a dvd rom drive issue try to burn a cd using music files if that works but does not burn movies the you need a replacement dvd rom drive.

    Gateway 505GR PC... | Answered on Jul 06, 2019

    I have used a DVD Ripper to burn DVDs,which one are you using,you may have a look at this one.
    It is on one hand is a professional DVD to Video converter for you to rip, backup, edit and convert DVD to video in variety of formats.

    Gateway... | Answered on Jun 27, 2019

    On the motherboard. Normally a CR2032 button battery.

    Gateway... | Answered on Jun 26, 2019

    Read this ZDNET tutorial:

    Gateway... | Answered on Jun 14, 2019

    old gateway , now owned by
    the old Gateway in Seattle went BUST.
    yours 2012 made, not too old, and is ACER for sure inside.

    here is the list of top fails, and cures.
    1: remove the big battery and test PC, run ok now, on AC only.
    it must even forever.
    2: replace the RTC coin cell battery at 7year max old. (its time)
    3 ;the HDD is bad. we run HDD tests on it now., in this order

    learn that if the RTC bat. goes dead the NVram forgets
    and with NVram forgets the BIOS can find the perfect HDD.
    that is why ORDER matters. for that reason.

    if after replacing any RTC bat. we go in to BIOS and reset BIOS to defaults inside BIOS, then make sure boot order inside BIOS
    shows, HDD 0 first. and is not missing, if missing HDD may be dead. HDD can fail in 5 years on cheap laptops. and for sure bumped or dropped.

    Gateway... | Answered on May 27, 2019

    i need ethernet controller software for compaq(model NO: sr5060il)

    Gateway 310S... | Answered on May 20, 2019

    "No signal found" is a generic display from a monitor that is not receiving a signal from the input cable. Your tower, however, may or may not be functioning. If you have another source to connect the monitor to (laptop or other PC) you can try that. Most monitors have a "menu" button. You could press that to see if a menu is displayed on the monitor, That will indicate that the monitor is working as a stand-alone. It will also indicate which input source is being used. If the input source is incorrect, then no signal is being received from the incorrect source. As far as the tower is concerned, the are a myriad of causes for no signal to the monitor. It could be unbootable due to a hardware failure at the mainboard level or the power supply. If you hear a single beep then the main board has passed it's diagnostic testing successfully (memory is ok, chips and CPU are ok). If you hear more than a single beep, the main board is having a problem. If a single beep occurs, them most likely it is the graphics controller. any other failure would be displayed on the monitor. If the graphics controller is on the main board, then you will need to install a new graphics card, bypassing the main board's controller. Was this a working system at one time?

    Gateway... | Answered on May 17, 2019

    you will need software like NERO to burn cd or dvd select the option (burn image to disc) for mp3 cd to play on all cd players or if you try this go to your downloaded file and clik once left then once right clik then you see the option (send to) put cursor on that option then then another menu will come up then select your dvd drive if you cannot play that dvd after its burned you might need either dvd creator software or you might need a dvd player with Divx might already have dvd and cd burning software already on your pc like power producer im sure you'll get it on if you download utorrent first<(FREE) hope this helps be carefull of viruses on pirate bay

    Gateway... | Answered on May 08, 2019

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