HP Computers & Internet - Recent Questions, Troubleshooting & Support


fresh post, buried in endless spam.
DV6 are old and DV6 is not the full model number at all.
see this list at HP, DV6 means so little.
the service tag tells you what you own.https://support.hp.com/us-en/products/identify?q=dv6&filter=-1&origin=pdp


MOST DV6 are dead now, due to dead CCFL back lamps.

on all laptops the fan must turn. so that means power lost.
the LAPTOP has the old old battery that pops off
guess what, that comes off first, they short out this old and overload the VRM inside,
so that is test #1
the next, dead RTC coin cell,,,, if you had show full model number not the truncated DV6 id have show the manual and page to read on COIN change out.

That is the 2 top causes. there sure are more,
any part in side that shorts out does that same thing.
"overloads power regs, VRM"
what all techs do , not dead CCFL.
we run on AC power only first , no big battery there.
you can do that forever btw. run on AC for ever.(only)
if the power pack is dead that will fail. 19vdc is good, below say 17vdc is bad.

this pages shows the test , in fact all tests.
even the strip down test to find any of 12 modules inside that can in fact short put and kill dead the card house.


http://www.pcdied.com/intel-magic/Powerbrain-LT/power-dead1.html

HP Computers &... | Answered 6 hours ago


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I have one I am typing on it now.

HP Elitebook... | Answered 7 hours ago


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HP Computers &... | Answered 10 hours ago


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HP Computers &... | Answered 11 hours ago


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HP Computers &... | Answered 11 hours ago


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HP Computers &... | Answered 11 hours ago


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HP Computers &... | Answered 11 hours ago


If you don't have a good backup on external media, you will need to take the back of the monitor off and pull the hard drive. Then put the drive into a different computer or use an external drive case, a USB drive adapter or hard drive dock to copy the files off the drive. (You'll probably need a SATA port adapter or 2.5" drive case. The case will turn the internal drive into an external drive.) Many computer repair sites will have this equipment available and will do the entire job for a fee. (I've only done this with Windows computer systems as the recovery system.)

HP product support may have a service manual for your all-in-one. Google the model number. If you see a link to the HP specifications page, follow the link. Near the top of the page, look the the product home link. On that page, click on Manuals link on the left side of the page. For example, the service manual for the HP 19-2113w is available on the manuals page: https://support.hp.com/us-en/product/hp-19-2100-all-in-one-desktop-pc-series/6879095/model/7096373/manuals . The direct link to this service manual is currently http://h10032.www1.hp.com/ctg/Manual/c04716104 .

To access the inside of the HP 19-2113W, turn off the system and unplug all of the peripherals and power cord. Set the monitor face down on a soft cloth (to minimize scratches). Remove two screws from the bottom of the monitor. Then pry up the back of the monitor/computer across the bottom of the monitor. Lift the cover out of the way. Make sure that you use safe electrical procedures and ground yourself relative to the computer as you work. Remove the one screw of the left side of the hard drive cage that holds the drive in the system. Slide the cage to the left and lift it out. (If using a USB drive adapter, you may be able to attach the dongle without removing the drive from the cage.) For all other methods of reading the drive, you will need to remove the four screws (two on each side) that secure the drive to the cage. Then slide the drive out of the cage and retrieve the data using any computer.

Note: when you connect the drive to a computer, if you do not see a drive letter assigned or get a "disk must be initialized" message, the drive has lost critical information and can't be directly copied. In that case, you will need recovery software to see if any files can be retrieved. (Recuva, https://www.ccleaner.com/recuva , has a nice free version that can get you started. There are other programs as well. Some will not recovery anything until you upgrade from the free version.)

I hope this helps.

Cindy Wells
(The computer and hard drive manufacturers do not routinely include data recovery with a warranty repair. If your all-in-one is under warranty, do not open the case.)

HP Computers &... | Answered Yesterday


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It appears you are referring to a hp presario cq56.
The factory restore process is performed by -

1. Click "Start" and click "Programs." 2. Open the "HP System Recovery" program. 3. Press "OK" to reboot into recovery mode. 4. Select "Advanced" options and press "Enter" to select the option to perform a "Destructive" recovery. This will automatically reset your computer to factory condition. All you will need to do is reboot the computer when prompted to complete the process.

HP Computers &... | Answered Yesterday


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HP Computers &... | Answered 3 days ago


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Your message does not qualify as a question or query for a problem, try somewhere else
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HP Computers &... | Answered 3 days ago


Your message does not qualify as a question or query for a problem, try somewhere else

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