IBM Office Equipment & Supplies - Recent Questions, Troubleshooting & Support


Do you still have that scanner?

IBM IdeaScan... | Answered Yesterday


Turn off, remove print wheel, turn on, turn off, reinstall print wheel, turn on. Make sure PROPORTIONAL SPACING is not selected.

IBM Office... | Answered on Jun 15, 2019


Here is the current driver for the suremark 4610;
FTP

IBM SureMark... | Answered on Mar 24, 2019


If the backspace works. Its probably a failing keyboard.

IBM Personal... | Answered on Mar 02, 2019


Two things. Multipart forms have a film on the top copy. Change the ribbon to another brand. Some work better than other. Probably if it printing some on the top copy, and it works on regular paper.
If it does work on regular paper its the ribbon may be old or change to different brand.
A work around is to use eraser on the form where you going to print. This will the remove the film, and allow to type there.

IBM Office... | Answered on Mar 02, 2019


Best probability is the power supply inside the machine has failed. Could be internal fuse no usually. This is generally a major repair.

IBM Office... | Answered on Mar 02, 2019


Is there any electric motor repair shops near you? if not try this one:
http://www.reselectricmotors.com/
if not that one the people at koontz-wagner are usually able to help me.
https://www.koontz-wagner.com/

IBM Office... | Answered on Feb 14, 2019


If you have checked the ribbon, and see that it is moving by looking at the letters on it. You may be in stencil postion.
Just below the ribbon there is an r and and s Push the r button and try it.

IBM Office... | Answered on Feb 02, 2019


One it could be a bad ribbon. the other is a bad print hammer, or is failing, there is platic cap on the selenoid that cracks after years.
Needs replaced most likely, Or the selenoid plunger is gummed up.

IBM Office... | Answered on Feb 02, 2019


Most likely the power supply has failed. Could be a fuse, both are internal. Fuse not likely.

IBM Office... | Answered on Jan 19, 2019

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