I had an E4 error
You may just need to reset the washer having cleared the error code. This can be done by holding the PROG button for about 3-5 seconds.
The snowflake is the rinse aid warning light and the tipping cup with the S is the low salt warning light. These shouldn't be related to the problem and should disappear when they are refilled.
If holding the PROG button doesn't reset the washer, you need to check whether any water has leaked under the washing compartment. Either remove the kick-plate under the door and check for water visually or pull the washer out from under the counter and tilt it backwards about 45 degrees. The washer is heavy and the bottom can slide out when you do this, so get someone to help you if possible. It's also a good idea to put some old towels on the floor under the back of the washer to catch any water that drains out.
Please try this then let me know if you need further assistance. You didn't specify a model number, but from the description, I'm assuming this is the KDW12ST3A? You can reply to me by clicking on "Add a Comment" below your question.
on May 08, 2019